Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Room service
Family rooms
Pets allowed
Fax/photocopying
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Attentive staff
Good breakfast variety
Cons:
Cleanliness issues
Outdated amenities

Categories

Cleanliness
8.15
Some concerns about cleanliness in the bathroom and issues with water accumulation in the shower.
Service
9.15
Staff is attentive and friendly, providing excellent service throughout the stay.
Location
9.15
The location is good, providing access to local attractions and amenities.
Room Quality
8.15
Room is cozy and well-maintained, but some issues with ventilation and amenities were noted.
Amenities
8.15
Some amenities need improvement, including outdated conditions in the pool area.
Value for Money
8.65
Price is reasonable for the level of service and location, but some aspects could be improved.
Food and Beverage
8.65
Breakfast is good with a variety, but the dinner experience did not meet expectations.
Overall Experience
8.75
Overall, the experience was pleasant with a few areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 07:47

Property Description

Charming Hotel in Monte Verde

Indulge in Relaxation: Enjoy the indoor pool and sauna for a rejuvenating experience during your stay at Hotel Portal das Videiras.

Convenient Amenities: Benefit from free WiFi, 24-hour front desk, and room service for a hassle-free and comfortable visit.

Explore the Outdoors: Unwind at the sun terrace or venture to nearby attractions like Tree Square and Celeiro Shopping Monte Verde.

Experience a delightful stay at Hotel Portal das Videiras. Book now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for R$ 200 per person per stay when using an available cot.
    Children up to and including 10 years old stay for R$ 200 per person per stay when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 93 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.75
E
Enoc • couple • br
5
Bom mais não volto mais precisa de Reforma a acomodação para ontem
Pros:

Localização é sem barulho
cama boa!Minh esposa amou o café da Manhã.
Lugar tranquilo

Cons:

O banheiro que eu estava nem piso tinha só tinha concreto no chão ! O quarto é muito fraquinho! Está na hora de uma reforma! Fiquei no quarto 23 Bordo!

2026-05-16 • via Nuitee
M
Márcia • solo_traveller • br
4
Pros:

Café da manhã.

Cons:

Recepção, propaganda enganosa.
Quarto super pequeno para 4 pessoas banheiro cheira fossa e sem secador.
Funcionários do café com cara de bravos nada simpáticos .

2026-05-11 • via Nuitee
B
bianca • couple • br
8
2026-05-11 • via Nuitee
P
Paula • solo_traveller • br
10
Pros:

Café da manhã maravilhoso e funcionários muito prestativos

Cons:

Gostamos de tudo

2026-05-07 • via Nuitee
L
Luciano Da Silva Mussi • solo_traveller • br
9
Pros:

Café da manhã muito bom. Atendimento dos funcionários ótimo. Localização boa. Limpeza excelente.

Cons:

Só uma tomada no quarto .

2026-04-27 • via Nuitee
C
Cláudio Alberto Bertochi • solo_traveller • br
10
2026-04-24 • via Nuitee
B
Bruno Silva Teixeira • solo_traveller • br
10
2026-04-21 • via Nuitee
K
Karoline S. V. Torres Cardoso • solo_traveller • br
8
Muito bom
Pros:

Quarto ótimo, limpo,organizado,Café da manhã bem servido, opções sem gluten. Funcionários cordiais. Bom para descansar. Eles deixam roupão pra usar no quarto. Achei o máximo.

Cons:

Eu gostei do lugar, bairro é tranquilo. A Localização é distante da rua principal, então precisa ir de carro. Mas nao foi um problema pra mim.

2026-04-19 • via Nuitee
F
Fabiane • solo_traveller • br
8
Pros:

Café da manhã muito bom, funcionários atenciosos e localização boa.

Cons:

Os banheiros são antigos e precisam de uma modernização. A limpeza dos azulejos é rejuntes do box estava muito ruim. As fotos do site davam a impressão de ser maior.

2026-04-14 • via Nuitee
V
vbj • solo_traveller • br
8
2026-04-14 • via Nuitee
M
Marcelo • family_with_children • br
9
Pros:

Travesseiros e roupas de cama

Cons:

Banheiro apertado

2026-04-07 • via Nuitee
V
Valeria • couple • br
7
bom para uma estadia rápida.
Pros:

A cama é maravilhosa, super confortável, o chuveiro também!

Cons:

Ficamos num quarto no fundo da propriedade e dava para ouvir tudo que era falado no quarto ao lado, inclusive a TV alta.

2026-03-29 • via Nuitee
D
Débora • extended_group • br
10
Ótimo custo benefício
Pros:

Tudo maravilhoso, localizaçãoe excelente.

Cons:

piscina precisa de uma reforma,principalmente no telhado que pinga quando chove.

2026-03-23 • via Nuitee
S
Sônia de Cássia • couple • br
10
2026-03-17 • via Nuitee
L
Luiz • extended_group • br
8
2026-03-09 • via Nuitee
L
Lilian • family_with_children • br
10
2026-01-12 • via Nuitee
R
Raquel • couple • br
10
2026-01-06 • via Nuitee
C
clovis • couple • br
9
2026-01-04 • via Nuitee
• couple • br
7
2025-12-01 • via Nuitee
A
Adilson • couple • br
8
Pousada agradável
Pros:

Quarto reformado. Excelente café da manhã. Boa localização. Funcionários muito atenciosos

Cons:

Claridade na manhã vinda do banheiro por portas de vidro. Somente um interruptor de luzes ao lado da porta de entrada.

2025-11-24 • via Nuitee