The Lincoln Hotel

Hotels
Independent
8 (2370 reviews)
Eastgate, Lincoln, England, LN2 1PN , Lincoln , GB

Facilities

Fitness facilities
Free WiFi
Garden
Luggage storage
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Room quality needs improvement

Categories

Cleanliness
6.75
Reports of dust accumulation, dirty windows, and unclean room areas.
Service
8.75
Staff were described as excellent and helpful.
Location
9.25
Many reviews praised the hotel location, especially near the cathedral.
Room Quality
7.25
Rooms reported as tired and in need of renovation.
Amenities
7.75
Some amenities were highlighted as useful, but others were lacking.
Value for Money
8.25
Mixed feedback on value, with some mentions of extra charges.
Food and Beverage
8.25
Generally good breakfast options reported.
Overall Experience
7.75
Overall experience varied; good aspects but significant drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:06

Property Description

Luxurious Amenities:
Enjoy a meal at the restaurant, or take advantage of 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfast is served daily for a fee.

Recreational Activities:
Experience the fitness center and garden view. Wedding services and a banquet hall are available for special events. Stay connected with complimentary wireless internet access.

Convenient Location:
The Lincoln Hotel is centrally located, just a 5-minute walk from Lincoln Cathedral and Lincoln Christmas Market. Explore nearby attractions within walking distance. Book now for an exceptional stay experience in Lincoln!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 2370 reviews
Cleanliness: 6.75
Service: 8.75
Location: 9.25
Room Quality: 7.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 7.75
J
Jeroen couple gb
5
Disappointed and will not return
Pros:

The lack of cleanliness is clearly letting the hotel down. Built up dirt in many places (e.g. bottom of bathroom door (314) and red carpeted squares around balustrade on stairs, windows) are just a few of many items.

Cons:

Checking staff was helpful but ignoring us when making remarks about cleanliness - reckon more out of embarrassment as it knows that it cannot improve on it. Every new head housekeeper and/or f&b manager always need to improve on targets of their predecessors.

2026-03-21 via Nuitee
S
Sally solo_traveller gb
8
Great stay
Pros:

Excellent location. Comfortable room. Bar and restaurant with obliging, pleasant staff.

Cons:

Shower - old fashioned, shower head fixed to wall, water didn't get very hot, tiny cubicle.
Choice at breakfast didn't match menu.

2026-03-20 via Nuitee
A
Andrew burt solo_traveller gb
10
Pros:

Beautiful view from the room great location

Cons:

Nothing

2026-03-19 via Nuitee
R
Ruth couple gb
4
We should have stayed at a premiere inn.
Pros:

The location was great for the cathedral

Cons:

The room were allocated was nothing like the photos, the carpet in the hall was dirty and the room was really shabby , chipped furniture and holes in the wall where and headboard had been. The paint work on the windows was flaking. There were cobwebs on the ceiling and around the light fitting, the carpet at the back of the beside table was dirty and the edges of the furniture were dusty. I was asked not to post my review until the hotel had a chance to make things right someone was going to get in touch with me. I waited over a week, emailed to say someone was supposed to get in touch and still nothing.

2026-03-19 via Nuitee
A
Andrew burt family_with_children gb
8
Pros:

Breakfast , view , bar

Cons:

Bath shower

2026-03-19 via Nuitee
P
Peter couple gb
6
Overall happy with our selection despite observations and would use again.
Pros:

Location was very good for the Cathedral quarter. Ample car parking and good layout to all facilities being on ground floor. Beds very comfortable. Staff excellent.

Cons:

Lunch then Dinner on first day took too long to deliver. Told it was because of a function in room next door in case of the evening. Constant loud noise throughout evening meal as large food trolley regularly trundled backwards and forwards in front of bar to another private dining area. Decor in the restaurant a bit dated in terms of chairs and carpets.

No semi-skimmed milk on offer on breakfast on second day until too late. No grab rails around what was a very low bath making it awkward to use,.

2026-03-19 via Nuitee
G
Georgina couple gb
5
2026-03-18 via Nuitee
J
Julie family_with_children gb
9
Pros:

Good location within walking distance to town.
Breakfast Good with plenty of variety.

2026-03-16 via Nuitee
P
Patrick family_with_children gb
8
2026-03-14 via Nuitee
F
Fitzhugh couple gb
10
2026-03-14 via Nuitee
Z
Zoe family_with_children gb
7
2026-03-14 via Nuitee
D
dave gunner couple gb
6
great staff,great breakfast,rooms and outside look tired.
Pros:

staff were brilliant and helpful.
breakfast was very good with a good choice of hot and cold buffet and extras cooked on request from a menu.
car park is useful and well priced.
best location in the city opposite the cathedral and within easy walk of everything.
view from the room was otstanding.

Cons:

the hotel is getting old and starting to look shabby in places,in need of painting inside and out,broken concrete on the balcony,which does not detract from the stay,but the lack of heat in the bathroom,small wall heater in the room and missing window catches do,if I am paying a higher price than other uphill hotels I would expect the rooms to reflect that premium.

2026-03-13 via Nuitee
P
Paul couple gb
7
It served its purpose adequately
Pros:

Great location
Breakfast was good
Bed was comfortable

Cons:

The shower was terrible
Otherwise, adequate

2026-03-13 via Nuitee
R
Roger couple gb
7
2026-03-12 via Nuitee
J
Jayne couple gb
5
Pros:

Location

Cons:

Needs updating and a proper dining area. Felt like a corridor

2026-03-12 via Nuitee
S
Stephen couple gb
10
2026-03-10 via Nuitee
C
Chris solo_traveller gb
9
Great location, so close to the Cathedral, Friendly staff, good breakfast
Pros:

All

Cons:

Nothing

2026-03-10 via Nuitee
S
Sarah solo_traveller gb
7
2026-03-09 via Nuitee
P
Pamela couple gb
8
Enjoyed our stay very much
Pros:

Location excellent. Staff very friendly.

Cons:

Breakfast could have been better. Tea served to table on Friday but not on Saturday.

2026-03-08 via Nuitee
W
Wendy extended_group gb
6
A cheap and cheerful overnight stay
Pros:

Good location reasonable prices

Cons:

Room and bathroom was a bit dated

2026-03-06 via Nuitee