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Facilities
Property facilities
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Full-service spa
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Fitness facilities
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Proposal/romance packages available
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Fireplace in lobby
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Boat tours on site
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Free WiFi
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Terrace
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Garden
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Luggage storage
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Concierge service
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Wheelchair accessible
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Outdoor pool - seasonal
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Fitness facilities
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Gift shops or newsstand
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Shopping on site
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Fireplace in lobby
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Breakfast available (surcharge)
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Library
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Safe-deposit box at front desk
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Multilingual staff
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Front desk (limited hours)
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Full-service spa
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Smoke-free property
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Ecotours nearby
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Tours/ticket assistance
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Free reception
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Helicopter/airplane tours on site
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Free self parking
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Airport transportation - pickup (surcharge)
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Pool sun loungers
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Boat tours on site
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Designer stores on site
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Proposal/romance packages available
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Upper floors accessible by stairs only
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Accessible airport shuttle
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No accessible airport shuttle
Review Highlights
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Property Description
Luxurious Spa Services and Recreational Amenities
Unwind with massages and facials at the full-service spa, or enjoy the outdoor pool and fitness center.
Gourmet Dining and Social Events
Indulge in delicious meals at 6.8 Palopó or savor room service. Join the daily complimentary reception and relax at the bar/lounge.
Comfortable Rooms and Convenient Location
Stay connected with free Wi-Fi in well-appointed guestrooms with private balconies. Explore nearby attractions like Santa Catarina Palopo Church and Panajachel Municipal Market.
Plan your mountain getaway at Hotel Casa Palopo for a rejuvenating experience.
- The seasonal pool will be open from January to December.
- Pool access available from 9:00 AM to 6:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests under 10 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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General
Cashless transactions are available
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Accessibility
No elevators
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Guest type
Caters to adults only
Property policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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General
Cashless transactions are available
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Accessibility
No elevators
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Guest type
Caters to adults only
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General
Professional property host/manager
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Children and extra beds
No cribs (infant beds) available
Location
Guest Reviews
It was great, had a lot of fun and everyone was helpful with planning my days. They also went out of their way to help out with weather conditions and others.
We have stayed at the hotel -prepandemia- in several ocassions. This time we got hold of the only room option available in the newer building above the main hotel, problem was too many stairs, which make it dependable on shuttle runs to reach dining options within the hotel.... walking up the hill to our room is risky for anyone not in good shape/health....also there are no hand rails, hence posing addionatl risk of falling. I did like the excellent service from all the staff, always ready to help and assist ieven on nonhotel matters. The newer part, once solved the issue mentioned above should provide a good choice for staying in the future, is quite, nice pool and jaccuzzi and good spacious rooms.
First time visitor. Our room had a beautiful view. It was a very relaxing location. Everyone was beyond professional and accommodating. We did have an issue with our room AC unit which leaking water from a clogged drain line... they were prompt to address and gave us a remedy. We were there for an overnight stay otherwise I may have asked for another room. The weather was cooler and refreshing so the AC at that moment was not a big deal. Thank you to all the staff at Casa Palopo.
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Excellent service, warm and kind staff, beautiful place.
This is an outstanding property, One of the best that I have stayed in the world. The front desk staff, housekeeping staff, the sous chef, the wait staff, the turndown service staff, the staff that takes you to the hen farm, the views from their 2nd restaurant, beautifully decorated Kinnik - all possible because of their outstanding staff. The complimentary meditation kit, the french press, the kayak- all adds to the pleasantness of the stay. The beautifully decorated room A must visit if you are in Lake Atitlan. I will go back again!. Casa Palopo is an experience. THANK YOU Casa Palopo Staff.
Beautiful property with excellent service. All smiles with an exceptional view of the lake. Really deserved to be 5 stars.
Everything was incredible! I can’t wait to go back!
Stunning property. The restaurant is where burger goes gourmet. The staff excellento. I came to celebrate what would have been my ma's 84th birthday and her 5th sunset day. For 5 years , I have been in so much pain, Casa Palopo, the magic that is Lake Atitlan, it's unassuming staff, was the balm to my uncountable bruise
This peace is beautiful. Super friendly staff. The art, the food choices, the view of the lake.
Simply perfect
The experience here is amazing. I will stay here again.
Loved my stay here, comfortable and clean. I did get sick when I ate at the restaurant both times. Also the guy at the front desk that spoke English as well was rude. Whenever he would be assisting me, he would be helping others at the same time. Whenever I came to the front desk and he was helping someone else he didn’t even speak to me. When I checked out, he didn’t even say thank you or anything. At the price you pay for this hotel you expect the customer service to be on point. Besides him, it was a good stay.
Absolutely beautiful place! The views are simply stunning — you can enjoy breathtaking scenery right from your room. The service was excellent, very attentive and friendly. The entire property is peaceful and quiet — the perfect spot to relax and unwind. I would definitely recommend Casa Palopó to anyone looking for a serene and unforgettable experience.
Five Stars – A Truly Unforgettable Experience at Casa Palopó
We absolutely love Casa Palopó and have been visiting this stunning property for several years. Each stay only deepens our appreciation for this truly unique and outstanding hotel.
The breathtaking views of Lake Atitlán, framed by beautifully landscaped gardens and majestic volcanoes, are simply unforgettable. The level of gastronomy is exceptional—fine dining at its best. Every dish is thoughtfully prepared and bursting with flavor. The new restaurant menu is fantastic, a true culinary delight.
The service is impeccable, with every member of the staff going above and beyond. Special thanks to Fausto, Mary, and Pablo—the new manager—who all made our experience incredibly warm and personal. The new chef has brought a fresh and exciting touch to the kitchen, and it shows in every bite.
The villa area is a true gem. With its gorgeous decor, it offers a luxurious and tranquil retreat. Don’t miss the infinity pool and jacuzzi—both are beautifully designed and offer an amazing way to unwind while enjoying panoramic lake and volcano views.
Casa Palopó continues to set the standard for world-class hospitality in one of the most beautiful places on Earth. Highly recommended!
Amazing views and service
This hotel is extremely unique and special—some rooms are unlike any we have experienced before. The views are incredible.
This property is far from the public boats and they overcharge for every thing even transportation to town so if you're staying here be prepared to stay there only of pay alot. Even though theirs options they won't tell you unless you ask specifics which was frustrating.
Scenic and restful
The property was stunning. The staff was very friendly and attentive. We ate at both restaurants and thoroughly enjoyed the food. Will definitely visit again.
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