Casa Hotel Las Plazas

Hotels
Independent
9.4 (72 reviews)
Venezuela 6-57 y Olmedo, Centro Histórico, Quito, Pichicncha, EC170401 , Quito , EC

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location in the heart of the city
Delicious breakfast with fresh ingredients
Cons:
Noise from the dining area in the morning
Limited understanding of gluten-free dietary needs

Categories

Cleanliness
8.55
Rooms were noted to be clean, but issues such as proximity to dining area resulted in disturbances.
Service
10
Staff were described as friendly, attentive, and helpful throughout the stay.
Location
10
The hotel is conveniently located in the center of the old town, close to many attractions.
Room Quality
9.52
Rooms were clean and well-decorated, though some lacked windows for ventilation.
Amenities
8.56
Amenities were basic; however, the breakfast was noted as a highlight of the stay.
Value for Money
9.51
Considering the quality of service and location, the hotel offered good value for money.
Food and Beverage
9.54
Breakfast was highly praised for its freshness and quality.
Overall Experience
9.5
Overall, guests had a very positive experience with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:47

Property Description

Welcome to Casa Hotel Las Plazas, your serene escape in the heart of Quito!

Stunning Views and Relaxation
Take in breathtaking views from our inviting terrace where comfort and scenery unite, perfect for starting your day or unwinding in the evening.

Delicious Dining Options
Indulge in a complimentary English breakfast served daily, and savor delightful selections at our coffee shop/café or relax with room service. Quench your thirst at our stylish bar/lounge.

Modern Amenities for Your Comfort
Stay connected with complimentary wireless internet, enjoy daily housekeeping, and take advantage of our business center. Each of our 17 guest rooms features flat-screen TVs and complimentary toiletries for your convenience.

Experience the charm of Quito; your perfect getaway awaits at Casa Hotel Las Plazas. Book your stay today!

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.4
Based on 72 reviews
Cleanliness: 8.55
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 8.56
Value for Money: 9.51
Food and Beverage: 9.54
Overall Experience: 9.5
J
johnarildo2020 Family Melsomvik, Stokke Municipality, Vestfold, Eastern Norway
10
Good experience. Can recomend. 10 out of 10
Pros:

A lovely famely hotel. Placed right in the senter of the old town. The famely that runs the hotel are realy frendly. The rooms are nice and clean with bathrooms. The breakfast they make fresh while you sit there. Fresh pressed juse while they explain what fruit or beries they use. Can recomend this hotell

2025-11-13 via Tripadvisor
G
Gustavo
10
Pros:

The hotel is just one block from the main square, which makes it easy to visit and enjoy Quito's historical monuments at a leisurely pace. The hotel staff is very attentive and helped us coordinate transfers to and from the airport, as well as helping us with tours of both Quito's historic center and an excursion to one of the volcanoes.

2025-09-25 via Nuitee
G
Genesis
8
Pros:

The services was excellent

2025-08-16 via Nuitee
W
W3271LProberts NONE
10
Robert feom Slovakia
Pros:

This hotel in the heart of Quito truly impressed me. As someone who loves history, I found the building’s rich and fascinating past very interesting. I especially enjoyed how Lucía, at breakfast, always explained which exotic fruit the juice was made from and shared an interesting fact about it. I must also highlight the receptionist, Luis, who was incredibly kind and helpful – whatever we asked for, he fulfilled with a smile. I highly recommend this hotel to anyone visiting Quito!

2025-08-15 via Tripadvisor
8
810catalinap Couples Southampton, Hampshire, England
8
Very good
Pros:

This hotel is very well located, in the centre of the old town, near many restaurants and attractions, close enough to a metro station.
The room was big and clean, with a nice decor. Air con would have helped a lot as the room had no windows that we could open to the outside. Our room was also very close to the dining room area so we got woke up early, when they started preparing breakfast.
My favourite part was breakfast as we received a different local fruit and we were told a little about it. The coffee was excellent. Breakfast was a piece of fruit, some form of bread/pastry and eggs. I have coeliac disease so I could only have eggs every morning as the staff didn't have any understanding of gluten.

2025-08-04 via Tripadvisor
S
SaraJHoward Family
10
Excellent!
Pros:

Stayed two nights at this clean, comfortable, quiet and well-located hotel. As noted, Lucia serves a delicious authentic breakfast. Highly recommended!

2025-07-15 via Tripadvisor
C
Carlos
10
Pros:

We had a wonderful time at Casa Hotel Las Plazas. We really appreciated how attentive the whole staff (family) were to our needs, including scheduling of transfers. We loved the breakfasts and the explanations of the local foods and fruits.

2025-06-04 via Nuitee
1
1209estherk Couples
10
Amazing hotel - elevated our stay in Quito!
Pros:

Staying at this hotel was a highlight of our trip. The hotel itself is a beautiful, historic building with a big courtyard in the middle of the hotel. The hotel has some placards that discuss its history which is always really cool. Our room was also really great, perfect size with a comfortable bed, nice bathroom and beautiful colonial style windows.

The hotel right in the middle of the historic old town. We loved being able to walk to the basilica, independence plaza, etc and come back to the hotel multiple times a day. Despite being in such a bustling place it was remarkably quiet at night. It also felt like a safe area and they kept the door locked so there was no chance of someone random walking in.

The owners were amazing. They were very accommodating and arranged for our ride to and from the airport, even when it was very late. They gave us recommendations for things to see and places to eat and were very kind. The complimentary breakfast was also delicious and kept us full. It feels so nice to go to a familiy-owned hotel rather than a big chain.

We are recommending this place to all our friends and will definitely stay here again when we come back to Quito!

2025-05-24 via Tripadvisor
J
Joe
10
Pros:

A fine and warmly family operated old building tastefully updated to meet the needs of travelers visiting the area. And just an easy block and a half walk from the Plaza Grande; what more could you ask for? looking hard to find something to fault, the only thing I can think of is that the showerhead was a little difficult to reach in order to direct the flow of water. I hope that Lucia and her son Luis will be there to welcome me when I next visit their fair city.

2025-05-20 via Nuitee
K
kenneth
10
Pros:

Nice place

2025-05-08 via Nuitee
S
silarem Family Adjuntas, Puerto Rico
8
Good stay, great service
Pros:

We stayed for two nights, we were arriving very late and coordinated the airport pickup with the hotel ($35 for 3 people). Despite our delayed flight, our driver waited for us and drove us to the Centro Histórico, about an hour from the airport. Upon arrival, the driver called the hotel, and they promptly opened the doors, gave us our keys, and allowed us to complete the formal check-in in the morning (nice touch!).

Keep in mind there are several sets of stairs, which might be challenging for those with mobility issues or heavy luggage. We reserved two rooms—a double and a single. Both had plenty of hot water, and the WiFi worked well.

The breakfast was unique—an employee would explain the fruit of the day and serve fresh juice made from it. They also offered additional fresh fruit with granola, plus your choice of eggs, tea, or filtered coffee. They reserved a specific table for our party and were particularly attentive when one of us experienced altitude sickness. The internal patio was lovely.

The location was excellent. When l
stepping out of the hotel, heading left, you could reach the Basílica Nacional del Voto but before getting there taking another right would lead you to a nice fruit market with plenty of inexpensive local food options. I noticed the stores and restaurants to the left of the hotel (away from the Plaza Grande) were less touristy. The hotel is also very close to Plaza Grande and steps from Palacio Arzobispal—in fact, you can take a shortcut through the Palacio Arzobispal to reach Plaza Grande.

Overall, it was a very pleasant stay at a great price.

2025-05-07 via Tripadvisor
S
Stephanie
6
Great location, room was poor
Pros:

The people that work there are amazing and helpful. Location is perfect and hotel overall was cute. Breakfast is included and it is served by this wonderful woman Lucia. She is so nice and explained all of the food I was going to eat and the cultural significance behind some of the fruit. Before she explained, she asked if I spoke Spanish and I said a little. She spoke to me in Spanish, but she spoke slow and clear and used basic words so I could understand. Amazing!! No one does that. Unfortunately my room was gross. It was an interior room that was very musty when I walked in and the sheets/comforter was stained. There were no windows to air it out and no fan. The towels were also crunchy. I am not a bougie person, but those towels were literally hard and crunchy. The room itself was clean and had enough space. I had a room with 2 twin beds and I used 1 bed for my open suitcase and other items as I normally do. When I came back later in the day, I found all of my items moved off the bed onto a bench in the room. 1 bed was clearly slept in while the other was not. Why would you move my stuff when nothing on the bed needs to be changed or fixed? Most hotels don't change the sheets during your visit, so what were you doing? I have NEVER had that happen before. Nothing was taken or destroyed but I do not like people touching my stuff. When I left, some random creepy guy grabbed my suitcase from me and brought it downstairs for me. Nice, but I do not know who that was.

2025-05-04 via Nuitee
W
Wing Yan
10
Pros:

Super friendly and helpful staffs, charming and historic building, amazing location and so much to experience in the immediate area.

2025-04-27 via Nuitee
E
ericajI5873AR Couples
10
Great Hotel!
Pros:

We stayed at this hotel for a few nights in Quito. The location was fantastic, the hotel is in the historic area and is just a few short blocks from the plaza grande. The staff was friendly, especially Lucia at the front desk who gave us lots of information and recommendations. The breakfasts in the morning felt very authentic and the staff took time to explain the different Ecuadorian foods. The room itself was very cute and the hotel felt very secure. Would definitely recommend!

2025-03-03 via Tripadvisor
P
PhilyAreaTraveler Family us
10
Old colonial building just a couple blocks from Plaza Grande and historic district
Pros:

Casa Hotel Las Plazas is a charming, fairly immaculate, small hotel near the historic district in Quito. The location is superb! It has only about a dozen or so guest rooms, rambling between two covered plazas. It used to be the residence of a prominent Ecuadoran politician. The rooms are very well-kept and appointed with most things you would want. There is plenty of hot water, comfortable beds, and lovely tiling. The plumbing is old, so you can't put toilet paper in the toilets (as elsewhere in Latin America).

The staff are gracious, accommodating, and professional. One spoke excellent conversational English and was easy to communicate with via WhatsApp and email. The rest of the staff had limited English, so a little Spanish is helpful, although not essential.

The free breakfast was delicious and plentiful. The lovely hostess educated us about Ecuadoran cuisine as we were treated to various unfamiliar fruits and juices.

There is some petty crime in downtown Quito, and the hotel keeps the door to the street closed and locked most of the time. That means you're stuff is super safe, but it also means you have to buzz them in order to get in when you return to the hotel. It was never a problem for us, but if you arrive unannounced, don't be surprised by the big locked door on the street.

We stayed just one night and explored Quito during the day. We had a great time and encountered only mild nuisances in this lively, historic, and friendly city!

2025-01-06 via Tripadvisor
L
lennartj2025 Couples
10
The best hotel service I have experienced in my life after visiting 70 countries
Pros:

I have never experienced a better service than the service I experienced at Casa Hotel Las Plazas in Quito. Extremely good service and excellent staff, always very service minded. Very good location as well in the heart of the Old Town of Quito. The breakfast was really excellent, a pleasure to eat breakfast there. I can really recommend Casa Hotel Las Plazas!!

2025-01-03 via Tripadvisor
D
davidmJ1986BX Family
10
Wonderful Hospitality
Pros:

Their hospitality is top notch!! We arrived in Quito after midnight via a cab they arranged. They greeted us at the door around 1:30am, helped us with our bags and with portable lighting. Ecuador was having rolling power outages. In the morning Lucia greeted us with her warm smile and served us a delicious breakfast explaining the source of the local fruits.

2024-11-12 via Tripadvisor
D
DarleneS215 Couples
10
Very accommodating staff.
Pros:

Loved our couple of nights there. The people were so friendly and helpful. Breakfast is excellent and staff will organize rides, help with tours,etc. The time we stayed, government shuts off electricity from 8pm to 8am due to a shortage across the country. Staff accommodates with fluorescent lights. This is a great value and historic building.

2024-10-23 via Tripadvisor
F
Fatima family
10
Pros:

Excelente lugar, limpio y seguro. El desayuno completo y variado. El personal amable, dispuesto a ayudar y siempre pendiente.
Muy recomendado!

2024-10-23 via Nuitee
B
Beth
10
Pros:

This hotel was clean, safe, conveniently located to main tourist attractions plenty of shopping and dining options. Staff was amazing receptionist fluent in English included a delicious breakfast the rooms were very clean, incredible staff and beautiful rooftop deck.

2024-10-17 via Nuitee