Casa Hotel Las Plazas

Hotels
9.3 (181 reviews)
Venezuela N 657 y Olmedo – Centro Histórico de Quito , Quito , ec

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Very helpful, friendly staff (Lucia, Luis/Louis, Christian)
Excellent, central location in Centro Histórico
Generous, well-explained breakfast with local fruits
Clean and comfortable rooms
Family-run, welcoming atmosphere
Staff can arrange airport transfers
Cons:
Some rooms have poor soundproofing or are noisy when facing the street/reception
Stairs and narrow access can be difficult for some guests and luggage
Occasional lack of hooks/windows in rooms
A bathroom step/access can be hazardous at night
Breakfast start time may be late for early departures

Categories

Cleanliness
9.4
Multiple reviews explicitly note that rooms are very clean and the hotel is well kept, though one guest mentioned limitations typical of an older colonial property.
Service
9.9
Staff (Lucia, Luis/ Louis, Christian) repeatedly praised as very helpful, welcoming and attentive; they assist with tours, taxis and luggage and provide detailed explanations about local fruits at breakfast.
Location
9.8
Consistently described as excellent — in the heart of Centro Histórico, very central and close to main plazas and attractions.
Room Quality
7.6
Generally comfortable beds and quiet rooms for many guests, but some negative points: rooms near the reception/road caused noise, poor soundproofing, lack of hooks/windows in some rooms, narrow stairs for luggage and a risky bathroom step at night.
Amenities
9.2
Breakfast is highlighted positively and staff arrange airport pick-up; limited other amenities mentioned but the available ones are well regarded.
Value for Money
9.3
Standard quality for this hotel tier
Food and Beverage
9.6
Breakfast repeatedly praised as generous and delicious, with staff taking time to explain local fruits and foods; one note that breakfast could start earlier for early departures.
Overall Experience
9.6
Guests repeatedly recommend the family-run hotel, citing excellent location, friendly hosts and clean, comfortable rooms — many would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:39

Property Description

Charming Boutique Hotel in the Heart of Quito

Luxurious Rooms: Enjoy a comfortable stay in our well-appointed rooms featuring flat-screen TVs and private bathrooms.

Convenient Location: Situated just steps away from Sucre Theatre and Colonial Art Museum, immerse yourself in the rich culture of Quito.

Exceptional Service: Our dedicated 24-hour front desk staff is always ready to assist you during your stay.

Experience the best of Quito at Casa Hotel Las Plazas. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 181 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.8
Room Quality: 7.6
Amenities: 9.2
Value for Money: 9.3
Food and Beverage: 9.6
Overall Experience: 9.6
P
Peter • couple • gb
9
2026-08-23 • via Nuitee
E
Elena • extended_group • es
10
Unos agradables días en Quito
Pros:

Alojamiento familiar en el corazón del centro histórico de Quito . Un trato super amable y cercano por parte de doña Lucía y su hijo Luis y una estancia muy agradable y tranquila . Habitaciones super cómodas y un desayuno casero distinto cada día con jugos naturales , fruta fresca y mermeladas caseras .

2026-08-20 • via Nuitee
R
Ricardo • couple • br
10
The hotel delivered exactly what it promised: a room as described, a well-functioning shower, attentive staff, and a gre
Pros:

Yes

Cons:

Good value for the price.

2026-08-20 • via Nuitee
R
Roberts • couple • us
10
Pros:

I could not recommend this hotel more! Located 1 block from Plaza Grande (main square in the historic old town) it is the perfect location for walking around the city. The room was cozy and clean. The best part about the hotel was the staff. From the second we walked in the door we were welcomed and truly made to feel like part of their family. Our room was cleaned every day and we were able to leave our bags after checking out to continue to explore the city before our flight. Breakfast was included and was delicious. I would highly recommend this hotel and will definitely be staying here again my next trip to Quito.

2026-08-17 • via Nuitee
M
Mayte • couple • es
10
Totalmente recomendable
Pros:

Casa colonial muy bonita y muy bien situada , desayuno excelente y el trato del personal inmejorable

Cons:

Nada

2026-08-09 • via Nuitee
D
Dana • family_with_children • il
10
2026-08-05 • via Nuitee
R
Rhiannon • solo_traveller • gb
10
Pros:

Lovely hotel, full of character. Lucia and Luis very helpful and friendly. Loved the breakfast with Lucia giving lots of detail about all of the local fruits and foods.

2026-08-05 • via Nuitee
J
Jesper • family_with_children • dk
7
Godt sted, vi var uheldige med værelsets placering.
Pros:

Personalet, Louis, var mere end hjælpsom og hjalp fra alt med ture til taxi.

Cons:

Vi havde fået et værelse lige ved receptionen og indgangen og ud til vejen. Uheldig kombination for ens søvn.

2026-07-13 • via Nuitee
D
Donald • solo_traveller • gb
10
A great family hotel, with great hosts and in a very central location
Pros:

I thoroughly enjoyed my stay at Casa Hotel Las Plazas. The hotel is in a really fantastic location in Quito Old Town, and approximately 5-10 mins away from main attractions: Plaza Grande, San Francisco Plaza and Basílica del Voto Nacional. This family run hotel is very clean, with attractive reception area and dinning room. Lucia, Louis and Christian were all so very welcoming, friendly and helpful, and communication prior to my arrival was great. My bedroom was very quiet and comfortable, and the breakfast was very generous and delicious. I highly recommend this hotel, and would definitely stay here again the next time I'm visiting Quito.

Cons:

Nothing

2026-06-30 • via Nuitee
A
Anne MArie • couple • lb
4
2026-05-30 • via Nuitee
E
Esther • couple • us
10
2026-05-29 • via Nuitee
S
Stéphane • solo_traveller • fr
10
Situation et services idéaux. Je recommande.
Pros:

Accueil, disponibilité pour apporter conseils et solutions, petit déjeuner top, calme, situation exceptionnelle pour visiter

Cons:

Rien

2026-05-13 • via Nuitee
C
Chris • couple • ca
10
An excellent hotel in Centro Historico!
Pros:

This hotel is located in the heart of the Centro Historico and is close to restaurants, churches and plazas. The staff is very helpful with suggestions for what to do in the area; they will also arrange airport pick-up or drop-off for US$30. A good breakfast is included and they take the time to explain about local fruits they serve. Clean rooms with comfy beds. We really like this place and stayed here 3 times, using it as a base to explore Ecuador and the Galapagos.

2026-05-12 • via Nuitee
C
Chris • couple • ca
9
An excellent choice to stay in the Centro Historico.
Pros:

This hotel is located in the heart of the Centro Historico and is close to restaurants, churches and plazas. The staff is very helpful with suggestions for what to do in the area; they will also arrange airport pick-up or drop-off for US$30. A good breakfast is included and they take the time to explain about local fruits they serve. Clean rooms with comfy beds. We really like this place and steyed here 3 times, using it as a base to explore Ecuador and the Galapagos.

Cons:

There were a few hangers in the room but there were no hooks to hang any clothes on.

2026-05-11 • via Nuitee
T
Tatiana • extended_group • ru
7
Pros:

Месторасположение, радушие хозяйки, персональный завтрак.

Cons:

Сам отель в старинном колониальном стиле, звукоизоляция плохая, окон нет,чемоданы спускался сами по узкой лестнице в день отъезда.

2026-05-06 • via Nuitee
K
khaled • couple • fr
10
Revivre une époque de l’Histoire et de la grandeur Équatorienne avec des contacts charmants
Pros:

La décoration d’origine, témoin d’une époque glorieuse

Cons:

La marche d’accès à la salle de bain, dangereuse la nuit.

2026-04-20 • via Nuitee
T
Thierry • solo_traveller • fr
9
Correct
Pros:

Emplacement

Cons:

Un étage à monter

2026-04-14 • via Nuitee
A
Aline • solo_traveller • br
9
Pros:

Ótima localização! Funcionários cordiais e o quarto super limpo e confortável!

Cons:

A café da manhã poderia começar mais cedo, pq a maioria das pessoas saem cedo.

2026-04-11 • via Nuitee
J
Jon • family_with_children • us
10
Great place to stay
Pros:

Great staff, very convenient to downtown.

Cons:

The stairs to get to the hotel were difficult for my wife to get up and down however the staff was happy to help.

2026-04-05 • via Nuitee
I
Irene • couple • us
8
2026-03-25 • via Nuitee