Neuadd Henllan Lodge

Hotels
7.4 (614 reviews)
Royal Welsh Showground Llanelwedd , Builth Wells , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Garden
Pets allowed
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Rude service from some staff

Categories

Cleanliness
5.15
Several reviews mentioned cleanliness issues including mustiness and unclean rooms.
Service
8.15
Mixed sentiments; some praised the friendly staff while others mentioned rude service.
Location
8.65
Positive feedback regarding the location being convenient for events.
Room Quality
6.65
Some reviews mentioned that rooms were basic and needed maintenance.
Amenities
7.15
General sentiment was mixed, with some praising amenities while others pointed out shortcomings.
Value for Money
8.15
Generally considered good value, especially with last-minute offers.
Food and Beverage
7.65
The breakfast received good reviews but was noted as not included in the booking price.
Overall Experience
7.65
Overall experience is mixed but occasionally positive, especially for specific visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:36

Property Description

Luxurious Accommodation
Neuadd Henllan Lodge, nestled in Builth Wells, offers a serene retreat just 21 km from Elan Valley. The 3-star hotel boasts a garden, free private parking, and a cozy bar, providing a perfect blend of comfort and convenience for guests.

Family-Friendly Environment
Ideal for families, the hotel features spacious family rooms ensuring everyone has a comfortable stay. Each room is thoughtfully equipped with a kettle, private bathroom with complimentary toiletries, and a flat-screen TV, promising a relaxing and enjoyable experience for all.

Convenient Location
Located near popular attractions like Brecon Cathedral and Clifford Castle, the lodge offers easy access to explore the beauty of the surroundings. With Cardiff Airport just 112 km away, convenience is at your doorstep when you stay at Neuadd Henllan Lodge.

Ready to experience tranquility and comfort? Book your stay at Neuadd Henllan Lodge now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.4
Based on 614 reviews
Cleanliness: 5.15
Service: 8.15
Location: 8.65
Room Quality: 6.65
Amenities: 7.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 7.65
J
Jennifer • couple • gb
8
Great location, friendly staff, nice stay!
Pros:

Great comfy warm stay over the cold weekend for a horse sale. The staff were friendly with great customer service. Fab breakfast with a good selection. Evening meal good menu, was busy so took a little while but was good quality. Nice warm relaxing bar area which was great for the cold evening. Shower pressure a little low but rooms good value and clean. Great location will definitely be back.

2026-10-19 • via Nuitee
B
Ben • solo_traveller • gb
7
2026-10-18 • via Nuitee
K
Kelly • couple • gb
1
Awful accommodation,over priced and awful food.
Pros:

The location

Cons:

There was nothing to like about this property
The staff were rude, they swore in front of you thinking it was appropriate. Terrible customer service!
The room was awful, it had more beds in it than a 3 bedroom house!
Food available was awful, literally as cheap as you could get it and after paying £150 for one night I was gutted I didn’t book somewhere else!
Never never again
Avoid at all costs!!

2026-10-14 • via Nuitee
A
Anna • solo_traveller • gb
4
I found the manager one minute can be helpful other times not. And doesn’t want to know
Pros:

Ideal location for the show

Cons:

Not very clean

2026-10-13 • via Nuitee
D
Denise • solo_traveller • gb
10
Love this place
Pros:

Love this place it's directly on the showground can walk to the halls. Staff are lovely and very helpful food is hot and service great. Can't really fault it.

Cons:

Nothing

2026-10-12 • via Nuitee
S
Sarah • couple • gb
8
2026-10-12 • via Nuitee
R
Robert • solo_traveller • gb
7
Utilitarian
Pros:

Easy going staff, not too flash

Cons:

Basic for the price

2026-10-11 • via Nuitee
P
Pamela • couple • gb
9
Pros:

So handy for an event at the showground. Staff very helpful.

Cons:

Quite basic for the price.

2026-10-11 • via Nuitee
L
Lisa • couple • gb
7
Ideal location for the event. Clean, comfortable beds, nice amount of space, good breakfast offering
Pros:

Location perfect. Room near door and car parked directly outside. Room was quiet. Did not expect a cooked breakfast option so this was much welcomed and well priced for the quality.

Cons:

No hooks for coats in the room. Would benefit from blackout curtains. Hot water ran brown for a long time before clearing. Water pressure in shower was not great but just enough. Shampoo supplied but no body wash/shower gel. Some staff appeared a bit grumpy.

2026-10-09 • via Nuitee
D
Darren • solo_traveller • gb
8
2026-09-16 • via Nuitee
C
Calvin • solo_traveller • gb
10
Excellent choice and value for an overnight stop.
Pros:

I was on a motorcycling trip and was wet through from constant rain. I was able to park the bike under cover, and able to dry everything out using the heated towel rail ready for the next day. Although evening food choice was limited I enjoyed what I ordered and didn’t have to go walking into town. The guy on reception was very helpful and welcoming.

Cons:

Evening food choice was quite limited.

2026-09-14 • via Nuitee
J
Jay • extended_group • gb
6
Bit over-priced for what it is, but it is so convenient it makes up for it.
Pros:

Very convenient. Lovely staff

Cons:

Rubbish outside the room windows wasn't nice, but mentioned it and staff said thank you, they would deal with it.

2026-09-14 • via Nuitee
A
Anton • extended_group • gb
5
Not what we expected for the money however, the staff were friendly and accommodating.
Cons:

Rooms were a little tired and could do with a make over.

2026-09-11 • via Nuitee
T
Tracey • solo_traveller • gb
10
Great for an overnight work trip
Pros:

Excellent evening meal and breakfast, staff very helpful and the singing chef peas very entertaining! Nice quiet room. Basic room as expected for price but Generous tea/coffee facility in room. Perfect for an overnight work trip . Good parking

Cons:

Was as expected for price . If I had to say something I’d go for curtains instead of the blinds

2026-09-11 • via Nuitee
P
Philip • solo_traveller • gb
8
2026-09-05 • via Nuitee
E
Elizabeth • solo_traveller • gb
7
2026-09-04 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

Friendly staff, helpful and considerate. The singing chef was amusing at breakfast.

Cons:

Unfortunately on the second night, we had some roudy guests next door, shouting until gone 1am.

2026-09-03 • via Nuitee
N
Neil • couple • gb
9
All round great place to stay
Pros:

Very friendly and welcoming, great food

2026-08-30 • via Nuitee
L
London Stargazer • solo_traveller • gb
6
2026-08-30 • via Nuitee
A
Alex • solo_traveller • gb
1
The guy on reception should never be on reception
Pros:

Nothing

Cons:

The staff.

2026-08-30 • via Nuitee