Heeton Concept Hotel – Luma Hammersmith

Hotels
8.8 (4199 reviews)
28-36 Glenthorne Road , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.28
Some reviews mention cleanliness issues, suggesting it can be improved.
Service
9.55
Most guests noted friendly staff, though some experienced issues with acknowledgment.
Location
9.79
Consistently highlighted as excellent, with close proximity to the metro and central areas.
Room Quality
8.24
Several reviews mention issues regarding room functionality and access to windows.
Amenities
8.77
Amenities mentioned generally meet expectations, though there could be more options.
Value for Money
8.73
While some guests found the experience valuable, others felt it could be better for the price.
Food and Beverage
7.78
Breakfast options received mixed reviews, with some stating limited variety and quality.
Overall Experience
9.25
Overall satisfaction reported, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:26

Property Description

Convenient Location
Situated in the heart of Hammersmith, Heeton Concept Hotel - Luma Hammersmith offers easy access to popular venues like the Aventim Apollo and Riverside Studios. With Hammersmith Stations a stone's throw away, exploring London's iconic landmarks is a breeze.

Shopping and Entertainment
Surrounded by the bustling Hammersmith King Street shopping district and the renowned Westfield shopping center, guests can indulge in retail therapy or catch the latest movies without hassle.

Accessibility and Connectivity
Just a short walk from the Olympia exhibition center and a quick ride from Heathrow Airport, our hotel ensures convenience for both business and leisure travelers. Explore the city effortlessly with the nearby Green Park station's direct connection to Buckingham Palace.

Experience comfort and convenience at Heeton Concept Hotel - Luma Hammersmith. Book your stay now for a memorable London getaway.

Important information:

Guests are advised the same card that was used to make the booking will be required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 4199 reviews
Cleanliness: 8.28
Service: 9.55
Location: 9.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 9.25
A
Anita • couple • be
9
2026-03-13 • via Nuitee
G
Gabriëlle • extended_group • be
7
Super premier séjour a Londres, nous reviendrons!
Pros:

Bien que la chambre soit un peu petite, elle était parfaitement aménagée donc ça n'était pas vraiment un soucis. Le petit-déjeuner était plus petit que ce qu'on attendait mais correct. Il y a un super choix de toppings pour le yaourt! 1 des lits a l'arrivée était remplie de cheveux mais dès qu'on a demandé de changer les draps ça a été fait sans problème malgré qu'on restait moins de 3 nuits. Super emplacement: pas trop proches des grandes attractions de Londres donc calme la nuit, mais pas trop loin non plus (max 20min en underground) et juste a coté d'une station.

Cons:

Il y aurait pu y avoir un peu plus de choix au petit-déjeuner. Il était bon mais pas beaucoup de choix qu'on on est intolérant au lactose. J'aurais aimé du pain avec du jambon, fromage, ...

2026-03-12 • via Nuitee
P
Patrizia • couple • gb
10
2026-03-12 • via Nuitee
B
Bombyx_81 • family_with_children • fr
10
Bon etablissement
Pros:

L'emplacement

Cons:

La place au petit dejeuner

2026-03-11 • via Nuitee
S
Samuel • couple • gb
9
2026-03-11 • via Nuitee
S
Sanaa • couple • il
5
Pros:

מיקום

Cons:

חדר קטן וקשה להתנייד בו ,

2026-03-11 • via Nuitee
R
Rebecca • couple • gb
6
It was ok
Pros:

It was close to the hospital o was visiting

Cons:

Very small room , given a room with no view

2026-03-11 • via Nuitee
S
Sylvie • family_with_children • fr
6
2026-03-10 • via Nuitee
C
Chrysa • couple • gr
9
2026-03-10 • via Nuitee
J
jenny • couple • gb
8
Pros:

The design

Cons:

How far it was to walk when the tube station is closed

2026-03-09 • via Nuitee
B
Burcu • solo_traveller • lu
10
Excellent hotel with an exceptional staff
Pros:

The staff was really exceptional. They were extremely friendly and accommodating when i asked for a later check out. The room was very clean and certainly good enough for spending a couple of days. The location is also great - just steps away from the Underground. I certainly recommend this hotel!

Cons:

Nothing really, all was very well

2026-03-09 • via Nuitee
P
Paolo • solo_traveller • it
7
Bene ma non benissimo
Pros:

Posizione e pulizia

Cons:

Dimensione della stanza e uno che ha fatto il check in (troppo tempo da passare sul tablet) considerato che avevamo già fatto il check on line

2026-03-09 • via Nuitee
M
MAILLOT • couple • fr
9
2026-03-09 • via Nuitee
A
Anaïs • family_with_children • fr
8
Bon rapport qualité / prix et bon emplacement 👌
Pros:

Très bon rapport qualité prix et bon emplacement à 5 mn du métro. C’est à la fois idéal pour se poser un peu plus au calme après une journée de visite et il y a tout sur place dans le quartier. Je vous conseille le restaurant William Morris qui est un bon plan pour les repas (même le petit déjeuner) également près de l’hôtel.

Cons:

La chambre familiale est un peu petite même si elle est bien optimisée, honnêtement ça faisait très bien le job pour quelques jours comme nous étions surtout à l’extérieur.

2026-03-09 • via Nuitee
G
Gabriel • couple • se
9
Pros:

Modern room. Very good London standard. Close to underground station.

2026-03-09 • via Nuitee
L
laetitia • family_with_children • fr
8
Pros:

L'emplacement, le personnel, les lits confortables , la propriété.

Cons:

Le bruit du frigo, pas de salle pour le petit déjeuner ( et pas de chocolat chaud), et même si la chambre était grande l'emplacement pour mettre sa valise et les manteaux se trouve en face de la douche donc ce n'est pas pratique ni hygiénique.

2026-03-08 • via Nuitee
S
Stephanie • family_with_children • gb
10
2026-03-07 • via Nuitee
R
Reuben • couple • gb
9
2026-03-07 • via Nuitee
A
AnnBH • couple • gb
8
Pros:

Location. Close to shops restaurants and tube

Cons:

Basement room so no view but ok for one night

2026-03-07 • via Nuitee
S
Salvatore • couple • it
10
Posizione ottima, consigliato!
Pros:

Posizione, pulizia, accoglienza.

Cons:

Colazione da fare in camera non comodissima

2026-03-06 • via Nuitee