Heeton Concept Hotel – Luma Hammersmith

Hotels
8.8 (4199 reviews)
28-36 Glenthorne Road , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.28
Some reviews mention cleanliness issues, suggesting it can be improved.
Service
9.55
Most guests noted friendly staff, though some experienced issues with acknowledgment.
Location
9.79
Consistently highlighted as excellent, with close proximity to the metro and central areas.
Room Quality
8.24
Several reviews mention issues regarding room functionality and access to windows.
Amenities
8.77
Amenities mentioned generally meet expectations, though there could be more options.
Value for Money
8.73
While some guests found the experience valuable, others felt it could be better for the price.
Food and Beverage
7.78
Breakfast options received mixed reviews, with some stating limited variety and quality.
Overall Experience
9.25
Overall satisfaction reported, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:26

Property Description

Convenient Location
Situated in the heart of Hammersmith, Heeton Concept Hotel - Luma Hammersmith offers easy access to popular venues like the Aventim Apollo and Riverside Studios. With Hammersmith Stations a stone's throw away, exploring London's iconic landmarks is a breeze.

Shopping and Entertainment
Surrounded by the bustling Hammersmith King Street shopping district and the renowned Westfield shopping center, guests can indulge in retail therapy or catch the latest movies without hassle.

Accessibility and Connectivity
Just a short walk from the Olympia exhibition center and a quick ride from Heathrow Airport, our hotel ensures convenience for both business and leisure travelers. Explore the city effortlessly with the nearby Green Park station's direct connection to Buckingham Palace.

Experience comfort and convenience at Heeton Concept Hotel - Luma Hammersmith. Book your stay now for a memorable London getaway.

Important information:

Guests are advised the same card that was used to make the booking will be required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 4199 reviews
Cleanliness: 8.28
Service: 9.55
Location: 9.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 9.25
M
Marieta • family_with_children • bg
10
Pros:

Местоположението. Учтивия персонал.

Cons:

Много малки стаи.

2026-04-11 • via Nuitee
L
Lajos • extended_group • hu
10
2026-04-11 • via Nuitee
G
Giovanni • solo_traveller • it
10
Pros:

Gentilezza dei ragazzi alla reception

2026-04-11 • via Nuitee
D
Donna • couple • gb
8
Fantastic location, clever design but having just a sink in the main room lacks privacy
Pros:

The location is unbeatable for Hammersmith Apollo just a short stroll and lots of pubs and restaurants nearby.

Cons:

Not having a sink in the wash areas was odd as using in the main living, kitchen space.

2026-04-10 • via Nuitee
L
Leonardo • extended_group • pt
9
Pros:

Funcionários prestativos e extremamente simpáticos.
Hotel muito próximo ao metrô.

Cons:

Banheiro com mal cheiro desde o dia em que chegamos.

2026-04-10 • via Nuitee
P
Peter • family_with_children • sk
6
Pros:

Lokalita

Cons:

Malá izba pre 4 člennú rodinu. Sprcha a záchod v skrini. Odkladací priestor "šatník" v sprchovej časti.

2026-04-09 • via Nuitee
B
Beyza • solo_traveller • tr
10
Pros:

This hotel was perfect. There are two tables for smokers in the garden, and fresh coffee is always available in the lobby. Breakfast was simple, but there was always enough. I really liked the room design and the fact that there was zero noise. The location is also only a 3–4 minute walk from the Tube and a 15 minute walk from Olympia. There is also a nice pub just across the street.

2026-04-09 • via Nuitee
M
Milena • family_with_children • hr
8
2026-04-09 • via Nuitee
• family_with_children • se
8
2026-04-09 • via Nuitee
• family_with_children • it
7
2026-04-09 • via Nuitee
E
Ellen Foyn • solo_traveller • dk
9
2026-04-08 • via Nuitee
B
Bettina • family_with_children • de
8
Pros:

Super Lage, direkt an 4 U-Bahn Linien, viele Shops, Pubs und Restaurants in der Nähe. Sehr sauber und gepflegt.

Cons:

Es gibt kein Frühstücksraum, man erhält dss Frühstück in einer Papiertüte und kann unterwegs oder im Zimmer essen. Das muss man mögen.

2026-04-08 • via Nuitee
• extended_group • ee
9
2026-04-08 • via Nuitee
L
Luke • solo_traveller • gb
9
2026-04-07 • via Nuitee
R
Rebecca • couple • gb
10
2026-04-07 • via Nuitee
O
OLIVEPROF • solo_traveller • fr
6
Un hôtel à globalement éviter si vous n'êtes pas anglophone...
Pros:

Une chambre assez confortable niveau literie et propre.

Cons:

Une douche de type Formule 1 quasiment encastrée dans le mur (on ne trouve pas la porte au début), avec une minuterie qui s'arrête en pleine douche si vous un êtes un poil long...avec une porte en plexiglas qui fermait mal) et le blocage de l'hôtel sur la télévision qui m'a empêché de simplement diffuser du streaming sur le poste...
Et comme aucun service n'est proposé à ce niveau-là , j'ai regardé ma série sur mon mobile...

2026-04-07 • via Nuitee
M
Mijeño • family_with_children • es
9
Es una buena opción para visitar Londres.
Pros:

Sobre todo la atención del personal.

Cons:

El desayuno no me gusto, pero había café y dulces todo el día.

2026-04-07 • via Nuitee
D
Diego • family_with_children • es
10
Very good value for the price. Well connected, I would stay again.
Pros:

The rooms are clean and modern, air conditioner works, front of staff are very friendly and attentive to any requests.

Cons:

The breakfast could be a bit more varied as we were staying multiple days and they just had the same options every day.

2026-04-06 • via Nuitee
I
Ivan • family_with_children • sk
8
2026-04-06 • via Nuitee
X
Xavier • family_with_children • es
9
Cons:

El desayuno

2026-04-05 • via Nuitee