Aurea Fatima Hotel Congress & Spa

Hotels
Fatima Hotels Group
9.1 (1369 reviews)
Av. D. José Alves Correia da Silva , Fátima , pt

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Very clean facilities
Comfortable atmosphere
Cons:
Food quality is inconsistent
Some amenities need improvement

Categories

Cleanliness
9.28
Many reviews highlight cleanliness as a positive aspect, specifically mentioning that the hotel is very clean.
Service
9.45
Reviews consistently note the friendliness and professionalism of the staff.
Location
9.79
The hotel is praised for its excellent location near key attractions, particularly the Sanctuary.
Room Quality
9.04
Guest reviews mention comfortable rooms but also note that some beds are hard.
Amenities
8.77
Amenities like the spa receive mixed reviews but generally are considered satisfactory.
Value for Money
9.23
Guests appreciate the price-quality ratio of the hotel.
Food and Beverage
7.78
Food quality has been criticized, especially breakfast, but some positive mentions of meals exist.
Overall Experience
9.45
Overall satisfaction is high, with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:57

Property Description

Luxurious Accommodation
Aurea Fatima Hotel Congress & Spa, located near Our Lady of Fatima Basilica, offers elegant rooms with modern amenities including a fitness centre, free parking, and a garden. The air-conditioned rooms feature a flat-screen TV, balcony, and private bathroom, ensuring a comfortable stay for guests.

Dining and Entertainment
Indulge in a culinary experience at the on-site restaurant or enjoy a refreshing drink at the bar. With room service available, guests can savor delicious meals in the comfort of their rooms. Additionally, the hotel boasts a kids' club for the little ones and free WiFi throughout the property.

Relaxation and Convenience
Unwind on the terrace or make use of the spa facilities during your stay. The multilingual staff at the 24-hour front desk are always ready to assist, ensuring a seamless and enjoyable visit. Explore nearby attractions such as Monastery of Alcobaca and Chapel of the Apparitions.

Book your stay at Aurea Fatima Hotel Congress & Spa for a memorable and relaxing experience.

Important information:

Please note that when booking more than 7 rooms, different policies may apply. The hotel will contact guests for more information.

The spa consists of a sauna, jacuzzi and steam room. Its use is exclusive and subject to previous appointment. Children under 16 years are not allowed to use the Spa.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1369 reviews
Cleanliness: 9.28
Service: 9.45
Location: 9.79
Room Quality: 9.04
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 7.78
Overall Experience: 9.45
J
José Luís solo_traveller pt
9
2026-07-01 via Nuitee
N
Nuno couple pt
10
Hotel muito bem localizado e agradável
Pros:

Hotel muito bem situado, fáceis acessos a partir da AE (A1). Estacionamento privado (descoberto + garagem). A curta distância a pé do santuário de Fátima, sendo ótimo para passeios a pé pelas redondezas.
Quartos amplos, camas e almofadas muito confortáveis. Varanda com vista.
Hotel está muito bem apresentado.
Piscina exterior está em fase final de obras de r qualificação e será outro ponto forte do hotel muito em breve.
Sala de pequeno almoço com excelente iluminação, opções de alimentos diversificadas. Bom café.
Não posso deixar de destacar a rececionista Vanessa Mota que nos recebeu de forma excecional e foi muito competente, tornando todo o processo de check-in uma experiência mais agradável do que o habitual. Obrigado pela forma como nos receberam.

Cons:

Nada a apontar na verdade.
Talvez uma sugestão para o futuro: incluir máquinas de café nos quartos, embora não seja a norma na categoria (4 estrelas) pelo que não posso dizer que seja uma crítica mas sim uma recomendação.

2026-06-28 via Nuitee
S
Sharon solo_traveller ch
9
2026-06-25 via Nuitee
F
fabrice solo_traveller re
9
2026-06-14 via Nuitee
B
Beatriz couple pt
7
2026-06-09 via Nuitee
H
Hanmer couple gb
9
2026-06-08 via Nuitee
A
Angelo couple lu
10
2026-06-03 via Nuitee
C
Cláudia solo_traveller pt
10
2026-06-03 via Nuitee
O
Ogbewele couple gb
7
I’m very unhappy with the way this issue is handled and as such will not be using this property in future.
Pros:

I like the positive vibes of the reception and the room was of a good clean and airy view. The buffet menu was great with good customer service.

Cons:

The sauna was not to write home about. There was a big messed up with our booking so everything in the sauna wasn’t working and we ended up not able to use it. And a member of staff we complained to was very dismissive and bluntly told us that she forgot to switch it on because she was busy with no apology. When I escalated this, I was told I was checking out that I will get a refund but couldn’t process it at that point because it was a weekend that they will put the money in to my account. A week later, they contacted me to say that they can’t refund my money because I paid for this service by cash, so they can only refund me with vouchers which I already discussed with them while there that I will go to the spa or recommend it to anyone.
As much as I like other services in this property, this issue and the way it was handled has discouraged me from using it again.

2026-06-02 via Nuitee
A
Andressa family_with_children fr
8
2026-05-28 via Nuitee
C
Carina solo_traveller pt
10
Pros:

Tudo excelente

2026-05-27 via Nuitee
S
sandra couple pt
10
Pros:

Simpatia

Cons:

Preço

2026-05-26 via Nuitee
J
Joao solo_traveller pt
9
2026-05-26 via Nuitee
R
Rogério couple pt
8
Superou as minhas expectativas. É para voltar e usufruir mais do Hotel.
Pros:

Excelente pequeno almoço, limpeza, atendimento, iluminação, acessos, parque de estacionamento...etc.

Cons:

Falta de informação em relação ao SPA e actividades de lazer e religiosas.

2026-05-26 via Nuitee
A
Ana maria couple fr
10
2026-05-26 via Nuitee
H
HYUNGNAM solo_traveller kr
9
Pros:

버스터미널 바로 옆
직원들이 매우 친절
성지 도보 15분 거리
대형마트 건너 편

Cons:

방음

2026-05-23 via Nuitee
O
oliveira couple ch
1
Jamais répéter
Pros:

L’ entrée, un grand hôtel, trés beau.

Cons:

L’ hotel n’ ya pas des chambres en parquets pour les personnes allergiques et asme.
La chambres n’ était pas propres avait de la poussiére dans la chambre mauvaises odeur.
Avait des personnes sympa á la réceptions d’ autre pas de tout on fait des blagues avec des maladies des autres on pas de cœur. Qui Dieu les bénisses.

2026-05-20 via Nuitee
J
Jorge solo_traveller cl
10
2026-05-19 via Nuitee
M
Magno extended_group gb
5
2026-05-18 via Nuitee
G
Gersende solo_traveller fr
10
2026-05-17 via Nuitee