New W Hotel

Hotels
Independent
8 (14 reviews)
St. Tre Vellezerit Kondi Nd.6,H1, Tirana, 1001 , Tirana , AL

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Snack bar/deli
See all facilities

Review Highlights

Pros:
Very friendly, helpful staff (multiple mentions)
Excellent on-site restaurant / great dinner experience
Good location
Reasonable / good value pricing noted by several guests
Room size and breakfast praised in at least one review
Hotel design and cleanliness noted positively by some guests
Cons:
Consistent cleanliness issues: mold, musty smells, water in bathrooms, old towels
Room allocation and quality problems (basement/no-window rooms, mismatched reservation)
In-room maintenance faults (non-functioning fridge, broken remotes, poor lighting)
Breakfast limited in choice and average quality for some guests
Parking inconvenient and operationally awkward (leaving keys)

Categories

Cleanliness
4
Multiple reviews report poor cleanliness: water in bathrooms, mold and musty smells, old/worn towels and insufficient housekeeping; several guests explicitly complained about hygiene.
Service
10
Consistently praised: staff described as very friendly, welcoming and helpful (including owners who assisted with recommendations); service is one of the strongest aspects mentioned.
Location
10
Guests note a very good, well-located hotel; location repeatedly described positively despite some parking inconvenience.
Room Quality
4
Several guests received rooms that did not match expectations (basement/no-window rooms), reported poor maintenance (mold, non-functioning fridge, broken remotes, poor lighting and ventilation).
Amenities
8
Mixed: on-site restaurant and helpful staff are positives; parking is awkward and required leaving keys for permutations, and some in-room amenities (fridge, glasses) were reported faulty or missing.
Value for Money
9
Generally seen as good value by several guests (reasonable price, good restaurant price); one complaint about reservation/price handling when a promised discount was not applied, but overall perceived as good value.
Food and Beverage
10
On-site restaurant received very strong praise (memorable dinners described as among the best in the city); breakfast received criticism for limited choice, but the standout restaurant experience is repeatedly mentioned.
Overall Experience
9
Mixed-to-positive overall: some guests found the stay memorable and highly rated the staff and restaurant, while others had major complaints about room allocation and cleanliness; the overall tenor leans positive because of strong service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-26 12:57

Property Description

Terrace Views and Modern Amenities
Enjoy stunning views from the terrace and stay connected with complimentary wireless internet access. Benefit from concierge services to enhance your stay.

Delightful Dining and Refreshing Drinks
Satisfy your appetite at the hotel's restaurant, or enjoy the convenience of room service. Unwind with a drink at the bar/lounge and start your day right with a complimentary buffet breakfast.

Convenient Services and Comfortable Rooms
Experience a seamless stay with amenities such as a 24-hour front desk, luggage storage, and laundry facilities. Retreat to one of the 23 air-conditioned rooms with flat-screen TVs, minibars, and designer toiletries.

Make New W Hotel your home in Tirana and indulge in luxury just moments away from landmark attractions. Book now to elevate your travel experience!

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TIA

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 14 reviews
Cleanliness: 4
Service: 10
Location: 10
Room Quality: 4
Amenities: 8
Value for Money: 9
Food and Beverage: 10
Overall Experience: 9
E
Ed solo_traveller gb
10
Excellent stay!
Pros:

Spacious rooms, friendly and helpful staff, fantastic food.

Cons:

Nothing.

2026-07-04 via Nuitee
P
Priscilla35 extended_group fr
5
Cons:

Nous sommes arrivés en fin de journée. Mes amis dans leur chambre n'avaient ni serviette ni frigo et ont leur a donné des serviettes mouillés, mon amie leur a dit que ce n'était pas possible de s'essuyer avec des serviettes mouillés. Et il n'y avait pas de fenêtre car nous étions a côté du parking donc franchement le bruit des voiture la nuit qui se déplace etc etc et voila ce n'était pas du tout appréciable. Le petit déjeuner n'était vraiment pas terrible franchement je ne recommande pas du tout.

2026-06-30 via Nuitee
K
Kuka solo_traveller it
10
2026-06-29 via Nuitee
W
Wiktoria couple pl
1
Uważam, że światło dzienne powinno być obowiązkowe lub napisane, że nie ma i pokój znajduje się w garażu
Pros:

Pokój nie wygląda źle, działa klimatyzacja

Cons:

Nie było dostępu do światła dziennego
W łazience był grzyb

2026-06-27 via Nuitee
E
Eamonn solo_traveller ie
10
Pros:

Loved my stay, rooms were nice and host was lovely

2026-06-27 via Nuitee
E
Emma solo_traveller gb
2
Glad it’s over
Pros:

Cons:

Location: As a solo traveller, I felt unsafe from the moment I arrived. There were groups of men sitting outside the hotel, and when I walked into the lobby/restaurant area it smelt strongly of cigarette smoke. The men inside all stared at me, which made me feel very uncomfortable. From the outside the hotel did not look similar to the photos, there are building works all around it (including the view from the balcony), so it felt like I was staying in the middle of a building site. I no longer felt comfortable walking into the centre as I’d originally planned.

The check-in process was chaotic. Several times the owner had to ask whether I’d paid, when I’d booked, and what room I had. I ended up showing him my booking confirmation because he seemed to have no idea what was going on.

I was first shown to a room with two single beds, despite booking and paying for a Superior Double Room. When I pointed this out, his response was, “I thought you’d be okay with it.” Presumably because I was travelling alone. That’s not acceptable—I paid for a superior double room, so it’s not up to the hotel to decide to downgrade me.

He also told me they don’t offer room service anymore, despite it being advertised online, because it makes the rooms smell. Ironically, the second room he showed me absolutely stank of cigarette smoke. Although he apologised, it was still disappointing. The room felt unclean, was very dated, and had marks and damage throughout. The only nice part was the bathroom, although I was oddly given four bottles of shampoo but no body wash. The air con worked which helped but did not erase smell of smoke. Loud voices and dogs barking could be heard into the night.

I got offered to have dinner & breakfast downstairs, I couldn’t think of anything worse than eating in a room smelling of smoke and men staring at me, I would of hated to see the inside of the kitchen!!

I nearly booked elsewhere but luckily was leaving by 7:30am, and arrived at 8pm.

2026-06-27 via Nuitee
B
Birgit1975 solo_traveller de
8
Pros:

Nettes, hilfsbereites Personal.

2026-06-26 via Nuitee
G
George couple fr
10
Bon emplacement et excellent rapport qualité prix
Pros:

Très bon emplacement. Personnel très aimable et aidant.

2026-06-24 via Nuitee
D
David couple mt
7
Pros:

Staff were responsive to our concerns, and room was clean and cozy. large TV in room and comfortable bed. Parking for the car is available as well.

Cons:

although the breakfast is on a buffet basis, there is a lack of choice.

2026-06-24 via Nuitee
G
Guillaume solo_traveller fr
6
2026-06-24 via Nuitee
L
Lucia solo_traveller it
3
Pros:

Panoramica

Cons:

Sporco

2026-06-24 via Nuitee
F
Francesca Pia couple it
8
2026-06-22 via Nuitee
C
Chika couple gb
10
Our stay at New W Hotel was a very memorable one
Pros:

The size of the room and their breakfast were exceptional

Cons:

Nothing really

2026-06-19 via Nuitee
E
Ertin couple mk
10
good but needs more work in cleaning part
Pros:

the staff was friendly and welcomed us very well

Cons:

the cleanness wasnt on point dhe sleeping area was wet

2026-06-18 via Nuitee
S
Shqipe family_with_children ch
8
2026-06-17 via Nuitee
M
Milan couple be
8
Personnel très accueillant, très bel hôtel, mais la chambre ne correspondait pas à nos attentes.
Pros:

Le personnel est très agréable, toujours présent pour assurer notre confort, et accueille chaque client avec le sourire.

Cons:

Notre chambre ne correspondait pas à celle que j’avais réservée, apparemment en raison d’un problème sur ma réservation.

2026-06-17 via Nuitee
J
Jenny couple se
10
Nice Hotel with friendly and helpful staff :)
Pros:

Nice and clean

2026-06-15 via Nuitee
R
Rikelda couple gr
10
2026-06-14 via Nuitee
T
Tugay extended_group tr
7
Pros:

Fiyat olarak makul çalışanlar iyi

Cons:

Tuttuğumuz odanın fotoğraflarını kontrol etmediğimiz için penceresi olmayan odada kaldık. Havalandırma daha iyi olabilir idi. Fiyata dahil olan otopark ücreti istendi ancak uygulamadaki görüntüyü çevirip gösterdiğimizde okey dendi para talebi geri çekildi.

2026-06-14 via Nuitee
A
Amina Moulana solo_traveller dz
7
Séjour de 3 jours
Pros:

Le personnel était très sympathique et professionnel, et l’emplacement de l’hôtel est très bien situé.

Cons:

la propreté n’était pas vraiment au rendez-vous. Il y avait de l’eau dans la salle de bain et les serviettes de bain étaient vieilles et usées. Le petit-déjeuner était également décevant, avec peu de choix et une qualité moyenne.

2026-06-14 via Nuitee