Park Inn by Radisson Nairobi Westlands

Hotels
•
Radisson Hotel Group
8.8 (80 reviews)
Waiyaki Way, Nairobi , Nairobi , KE
254-20-3660000

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Facilities

Meeting rooms
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean hotel
Good food options
Cons:
Low water pressure
Cold water in shower

Categories

Cleanliness
8.26
The hotel is clean but some areas might need improvement based on feedback.
Service
9.23
Staff are very friendly and courteous, with great service throughout our stay.
Location
9.27
Central location with great proximity to malls and public transport.
Room Quality
8.22
Bathroom experience lacked pressure and consistent warmth.
Amenities
8.75
Good amenities including a rooftop for happy hour.
Value for Money
8.71
Standard quality for this hotel tier.
Food and Beverage
8.76
Buffet breakfast and dinner options were well-received.
Overall Experience
9.23
Overall a very good experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:27

Property Description

Immerse yourself in comfort and hospitality at Park Inn by Radisson Nairobi Westlands, where your ideal getaway awaits.

Recreational Amenities: Dive into relaxation with our outdoor pool and stay fit at our modern fitness center, designed to cater to your wellness during your travels.

Culinary Delights: Savor exquisite meals at the Live Inn Restaurant, or enjoy a casual bite at our coffee shop. Kick back with a refreshing drink from our poolside bar or one of the two vibrant bars/lounges.

Convenient Services: With complimentary Wi-Fi, concierge services, and a well-appointed business center, we ensure a seamless experience for both leisure and business travelers.

Don't miss the chance to experience the perfect balance of luxury and convenience—book your stay today!

Important information:

  • Up to 12 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.8
Based on 80 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.23
H
Hyacinthe • solo_traveller • nl
9
Pros:

Staff was amazing

Cons:

Food list

2026-05-08 • via Nuitee
M
Makau • solo_traveller • ke
7
2026-05-07 • via Nuitee
D
Doumbouya • solo_traveller • gn
9
2026-05-02 • via Nuitee
M
Musa • couple • ng
7
2026-05-02 • via Nuitee
A
Adedeji Olowe • solo_traveller • ng
8
Pros:

I like the rooms and the view

Cons:

The environment around the highway is horrible. It's like a slum.

2026-05-01 • via Nuitee
S
Serge • extended_group • cd
7
Pas terrible
Pros:

Le petit déjeuner était très bin
Par contre l'emplacement était moyen

Cons:

Le lit n'était pas très comfortable surtout les oreillers qui étaient trop maigres
Le transfert de l'aeroport à l'hôtel avait 2 h de retard
Il coûtait excessivement cher. Pour un mini-vanne, ils m'ont facturé 75usd alors que le transfert de l'aeroport à l'hôtel était annoncé à 35usd
Ils m'ont expliqué que le petit vanne, qui était arrivé avec 2h de retard coûtait plus du double parce qu'il avait transporté 3 personnes et pas 2
Que pour 2 personnes le transfert de l'aeroport coûtait 35usd mais pour 3 personnes cela coûtait plus du double.
Par ailleurs j'ai demandé à la réception un taxi le 1er jour.
Il m'a envoyé un ami visiblement qui m'a coûté 20usd alors que pour la même distance au retour, le UBER, m'a coûté moins de 3usd.

2026-04-29 • via Nuitee
P
Purev • solo_traveller • mn
9
2026-04-27 • via Nuitee
M
Moses • couple • ke
10
fulfilling
Pros:

breakfast was exceptional

Cons:

need more tv channels

2026-04-21 • via Nuitee
M
Milembe Michael • solo_traveller • tz
9
Love the cleanliness, especially lady Nina she did well. The reception stuffs were all so welcoming and made my stay muc
Pros:

The staffs

Cons:

How small the rooms were

2026-04-19 • via Nuitee
J
Josephine • solo_traveller • se
8
Pros:

The cleanliness and polite staff

Cons:

That they did not have a shower cap in the bathroom

2026-04-18 • via Nuitee
D
Deepali • solo_traveller • in
9
2026-04-18 • via Nuitee
F
Felix • couple • ke
8
2026-04-17 • via Nuitee
T
Thapa • solo_traveller • in
9
2026-04-16 • via Nuitee
• family_with_children • ke
9
2026-04-11 • via Nuitee
P
Peter • solo_traveller • nl
8
2026-04-09 • via Nuitee
A
AA • couple • ke
5
Pros:

Location was good.

Cons:

Narrow entry way for cars.
Beds were really small.
Not worth the money.
Subpar.
No Arabic shower in toilet, seriously why?

2026-04-09 • via Nuitee
A
Adeyemi • couple • ca
10
Great place to take a break
Pros:

Good ambience

Cons:

NA

2026-04-08 • via Nuitee
F
Francis Kizito • solo_traveller • ug
8
2026-04-03 • via Nuitee
Z
Zahraa • solo_traveller • lb
8
2026-03-28 • via Nuitee
C
Charles • couple • ke
10
2026-03-24 • via Nuitee