Akelarre - Relais & Châteaux

Hotels
Relais & Châteaux
9.3 (176 reviews)
Padre Orcolaga 56 Monte Igueldo (San Sebastián) , San Sebastián , es

Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Stunning views
Impeccable service
Cons:
Safety hazards
High pricing

Categories

Cleanliness
7.84
The review mentions dangerous facilities and safety hazards indicating issues with cleanliness.
Service
9.81
Service was described as impeccable by several reviewers, though one highlighted a lack of responsiveness.
Location
10
Many reviews remarked on the stunning views and attractive location.
Room Quality
9.3
Rooms were generally praised, though minor complaints about pillow softness were noted.
Amenities
8.83
The spa issues, combined with some service concerns, suggest room for improvement.
Value for Money
8.79
Some comments suggest the price is high compared to competition, indicating potential concerns.
Food and Beverage
10
Guests consistently praised the restaurant and breakfast quality.
Overall Experience
9.85
Overall positive sentiments, aside from a significant safety issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:36

Property Description

Luxurious Accommodations with Spectacular Views
Experience the ultimate luxury at Akelarre in San Sebastián. Indulge in sea views from every room, along with amenities like air conditioning, flat-screen TVs, and private bathrooms with upscale extras like bathrobes and slippers. The suites go above and beyond with walk-in closets and private pools, perfect for a lavish stay.

World-Class Dining and Relaxation
Satisfy your culinary cravings at the hotel's two restaurants, including one prestigious 3 Michelin star-awarded dining establishment. After a gourmet meal, unwind at the spa center featuring a pool with hydrotherapy circuit, Turkish bath, sauna, and rejuvenating treatment cabins.

Exclusive Wine Cellar and Additional Services
Explore the hotel's wine cellar with wine tasting opportunities or opt for a relaxing massage. With car hire services available, convenient exploration of nearby attractions like Victoria Eugenia Theatre and Kursaal is a breeze.

Ready to elevate your travel experience? Book your stay at Akelarre now!

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Please note that an accommodations reservation does not guarantee the reservation at the 3-starred Akelarre restaurant.

Please note that the Akelarre restaurant is closed on the following days:
- Sunday evenings, Mondays and Tuesdays from March until June, and from October until December.
- Sunday evenings and Mondays from July until September.
- From 22 until 31 December.

License number: 2017RTE00138561Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 176 reviews
Cleanliness: 7.84
Service: 9.81
Location: 10
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 10
Overall Experience: 9.85
C
Carmen couple es
9
Explendida
Pros:

Todo muy bien

2026-05-05 via Nuitee
J
Jaime couple es
10
2026-05-04 via Nuitee
E
Elina couple lv
10
2026-05-01 via Nuitee
J
Jean-Claude couple ch
10
Une très belle découverte parmi les Relais & Châteaux
Pros:

Un magnifique bâtiment moderne situé au calme absolu et disposant d’installation d’exception.

Cons:

Il faut bien compter 15 minutes en voiture sur des petites routes sinueuses pour atteindre l’hôtel depuis la sortie de l’autoroute. Il y a deux routes d’accès. L’une très étroite (impossible de croiser), l’autre plus accessible par l’ouest. Pour visiter les environs c’est un peu laborieux, mais s’il s’agit de rester sur place et se reposer, c’est parfait.
Le restaurant étoilé était fermé lors de notre séjour. Nous avons été un peu déçus par le second restaurant de l’établissement.

2026-04-15 via Nuitee
M
Myriam extended_group fr
10
Pros:

Tout : Le service, la décoration de l’hôtel , la situation géographique la vue exceptionnelle , le restaurant étoilé

2026-04-12 via Nuitee
D
DOSITEO couple es
10
Un paraíso de la mano de un referente Don Pedro Subija a
Pros:

Todo , simplemente espectacular desde el personal hasta las instalaciones .Top 5

Cons:

Nada

2026-04-09 via Nuitee
C
Clark couple gb
10
Best yet
Pros:

Location, staff and views

Cons:

Not a thing

2026-04-04 via Nuitee
C
Christelle couple fr
10
Pros:

La chambre avec vue sur l'océan

Cons:

La piscine du spa un peu fraîche

2026-03-31 via Nuitee
A
ALFONSO couple es
10
Unforgetable in every way
Pros:

Diseño del hotel y la habitación. Vistas espectaculares. Desayuno excepcional

2026-03-30 via Nuitee
Z
Zhi Peng couple sg
9
unforgettable
Pros:

the attentiveness of the staff

Cons:

the gym. insufficient.

2026-03-30 via Nuitee
I
Irmak couple tr
10
Harika bir deneyim
Pros:

Herşey mükemmeldi

2026-03-25 via Nuitee
J
jorge couple us
10
2026-03-23 via Nuitee
P
Pinto couple it
10
2026-03-22 via Nuitee
C
Carmen couple es
10
Pros:

Todo. Posiblemente uno de los mejores hoteles en los q me he alojado

2026-03-17 via Nuitee
J
Johanna couple us
10
2026-03-12 via Nuitee
M
Miriam couple it
10
Pros:

grandios

2026-01-20 via Nuitee
family_with_children es
8
2025-12-08 via Nuitee
A
Aicha couple fr
9
Se sentir privilégié et l’envie de revenir revivre cette magnifique expérience
Pros:

L’emplacement vue sur l’océan la beauté naturelle du site!
L’élégance, le confort et la qualité de l’équipement,
Le choix des bons produits, pour le plaisir gustatif du petit déjeuner

Cons:

Nous aurions préférer un buffet et un libre service pour le petit déjeuner

2025-12-08 via Nuitee
C
claudia couple fr
10
2025-11-15 via Nuitee
O
Oleg couple gr
10
2025-11-14 via Nuitee