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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Electric bicycle charging station
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations with Spectacular Views
Experience the ultimate luxury at Akelarre in San Sebastián. Indulge in sea views from every room, along with amenities like air conditioning, flat-screen TVs, and private bathrooms with upscale extras like bathrobes and slippers. The suites go above and beyond with walk-in closets and private pools, perfect for a lavish stay.
World-Class Dining and Relaxation
Satisfy your culinary cravings at the hotel's two restaurants, including one prestigious 3 Michelin star-awarded dining establishment. After a gourmet meal, unwind at the spa center featuring a pool with hydrotherapy circuit, Turkish bath, sauna, and rejuvenating treatment cabins.
Exclusive Wine Cellar and Additional Services
Explore the hotel's wine cellar with wine tasting opportunities or opt for a relaxing massage. With car hire services available, convenient exploration of nearby attractions like Victoria Eugenia Theatre and Kursaal is a breeze.
Ready to elevate your travel experience? Book your stay at Akelarre now!
When booking more than 3 rooms, different policies and additional supplements may apply.
Please note that an accommodations reservation does not guarantee the reservation at the 3-starred Akelarre restaurant.
Please note that the Akelarre restaurant is closed on the following days:
- Sunday evenings, Mondays and Tuesdays from March until June, and from October until December.
- Sunday evenings and Mondays from July until September.
- From 22 until 31 December.
License number: 2017RTE00138561Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
grandios
L’emplacement vue sur l’océan la beauté naturelle du site!
L’élégance, le confort et la qualité de l’équipement,
Le choix des bons produits, pour le plaisir gustatif du petit déjeuner
Nous aurions préférer un buffet et un libre service pour le petit déjeuner
Fantastiske rom og deilig frokost. De serverte verdens beste smør.
The attention to details, and the amazing staff
Le site et la vue
Peut être la conciergerie n’est elle pas très dynamique, pas de vrais conseils sur les choix de restaurants
We booked this (and the restaurant) as a treat for finishing 220km or so of the Camino, and what a treat it was! The service was impeccable, the views spectacular and the rooms lovely. Top marks also go to the co-located cocktail bar.
The pillows were too soft for my liking, so they really need a pillow menu, but it's such a minor complaint.
Clean room and beautiful views
Staff very helpful
l’atmosphère, le cadre et l’accueil !
Modern and stylish hotel with exceptionally friendly staff. Everyone we encountered was helpful, accommodating, and truly went the extra mile. The rooms are spacious, all offering ocean views, and the spa treatment was both relaxing and enjoyable.
That said, two aspects could be improved. First, the cocktail program falls short of what you would expect from a hotel associated with a 3-star dining experience. Second, the room design and descriptions are misleading. The "Panoramic Deluxe" category is advertised as offering a wide, panoramic ocean view, and all photos on Expedia show that specific layout. However, not all "Panoramic Deluxe" rooms match this description. Some are simply a slightly larger version of the lower-tier "Double Horizon" category, without the true panoramic layout.
When we raised this concern, the response was that room configurations vary and no alternative "Panoramic Deluxe" room was available. This was especially disappointing given the +20% price difference. In reality, we received what could be described as a "Premium Double Horizon," offering only about 10m² more space than the regular version. This feels misleading and is not acceptable for a hotel of this caliber. The property should update its room categories with clearer sub-types and transparent descriptions to avoid future guest frustration.
Had a great time
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