Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Garden
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice breakfast
Cons:
Dirty towels
Small rooms
No air conditioning

Categories

Cleanliness
6.79
Several mentions of dirty pillows and towels, indicating a need for improved cleanliness.
Service
8.26
General mentions of friendly and helpful staff, though some criticized the service at breakfast and reception.
Location
8.8
Consistently noted as a strong point with convenient proximity to attractions and amenities.
Room Quality
7.25
Mixed reviews on room size and comfort, with some emphasizing small rooms and outdated decor.
Amenities
7.78
Good amenities mentioned but with slight complaints about mini-bar size and lack of air conditioning.
Value for Money
7.74
Good deals noted, though some guests felt the value did not fully meet expectations due to room issues.
Food and Beverage
8.29
Breakfast received positive feedback, especially for catering to dietary restrictions.
Overall Experience
8.26
Overall positive experiences recorded with affirmative remarks about returning to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:38

Property Description

Historic Charm

Step into a piece of history at Hotel Zurigo, a charming property located in the heart of Lugano. Housed in a historic building, this hotel offers en-suite rooms with complimentary Wi-Fi and a minibar, ensuring a comfortable stay for all guests.

Convenient Location

Situated just opposite the Lugano Centro Bus Stop, Hotel Zurigo provides easy access to explore the city. Within walking distance, guests can discover the beautiful Lake Lugano, vibrant Piazza Riforma with its variety of restaurants and shops, as well as the Palazzo dei Congressi Lugano and Parco Villa Ciani.

Accessible Attractions

With key attractions such as Palazzo dei Congressi Lugano and Parco Villa Ciani a mere 2-minute walk away, Hotel Zurigo is the ideal choice for travelers seeking both convenience and comfort in Lugano.

Book your stay at Hotel Zurigo now and experience the perfect blend of history, convenience, and comfort.

Important information:

Please note that an arrival after 22:00 is not possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 951 reviews
Cleanliness: 6.79
Service: 8.26
Location: 8.8
Room Quality: 7.25
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 8.26
M
matteo • couple • ie
6
Nice location
Pros:

Its location which is really close to downtown

Cons:

It resemble somehow as colours and modern design a ferry. Price is quite hight for the room’s quality. We had a very late check in because the room wasn’t ready and we were offered a different one.
There is not a specific date place to leave luggages after check out

2026-10-31 • via Nuitee
S
Stefan • solo_traveller • ch
6
2026-10-30 • via Nuitee
C
Claudia • solo_traveller • ch
9
2026-10-29 • via Nuitee
A
Ali Özden • extended_group • tr
8
Gezginler için uygun fiyat
Pros:

Lokasyon ve temizlik mükemmel

Cons:

Kahvaltı zayıf odalarküçük konfor orta seviye

2026-10-29 • via Nuitee
G
Gauthier LR • solo_traveller • ch
5
Pros:

Location centrale

Cons:

Odeur de moquette / équipement bas de gramme du mobilité ou petit déjeuner

2026-10-27 • via Nuitee
R
Reto • couple • ch
5
Ich kann das Hotel nicht weiterempfehlen.
Pros:

Nettes und hilfsbereites Zimmerpersonal, korrektes Frühstück, sehr zentrale Lage

Cons:

Die Duvet- und Kissenüberzüge hatten Löcher und die Badetücher waren klein und völlig ausgewaschen (sie wurden nach Reklamation ersetzt). Der Strassenlärm war auch bei geschlossenem Fenster störend.

2026-10-27 • via Nuitee
R
Renate • couple • ch
8
Pros:

sehr zentral gelegen

2026-10-26 • via Nuitee
C
Christel • couple • de
10
Pros:

Das Hotel ist sehr zentral, gleich neben dem zentralen Busplatz. Wir hatten einen kleinen Balkon. Das Frühstück war sehr lecker und das Personal sehr freundlich. Wir haben mit dem Check In ein Ticket für die öffentlichen Verkehrsmittel bekommen.

Cons:

War alles super.

2026-10-25 • via Nuitee
S
Stefan • solo_traveller • ch
10
Pros:

Sehr zentral gelegen, sehr nettes Personal, Upgrade vom Zimmer beim Check-in.

Cons:

Nichts, war alles Tipptopp.

2026-10-24 • via Nuitee
V
Veronica • couple • ch
1
Schrecklichste Nacht seit langer langer Zeit!
Pros:

Lage ok

Cons:

Extrem laut! Autos die ganze Nacht als wäre man neben der Autobahn und im Hotel hat man auch alles gehört! Alte Ausstattung. Im Bad kein Licht. Und die Duvets haben aus der Bettwäsche rausgeschaut und waren so gelb und dreckig! Ich habe es gehasst! Nie wieder und für den Preis einfach nicht ok!

2026-10-23 • via Nuitee
L
Lara • couple • gb
8
Short business stay .
Pros:

Perfect locato for an event at the convention centre.

Cons:

Very clean , WiFi works well.

2026-10-22 • via Nuitee
F
Franco • family_with_children • ch
10
Super
Pros:

Emplacement - accueils

2026-10-21 • via Nuitee
G
Giulia • extended_group • it
8
2026-10-21 • via Nuitee
M
Matthias • solo_traveller • ch
5
War OK, könnte besser sein für diesen Preis. Die Lage ist jedoch sehr gut.
Pros:

Die Lage war sehr gut, Zimmer grad so OK ond Frühstückbuffets habe ich schon bessere gesehen für diesen Preis...

Cons:

Bett war sosolala; Kaffemaschine ohne separates heisses Wasser für Tee, keine Rähmchen, die Lüftung im Bad macht lange einen riesen Krach.

2026-10-20 • via Nuitee
A
Anna • family_with_children • ch
9
2026-10-19 • via Nuitee
D
Doriane • family_with_children • ch
8
2026-10-18 • via Nuitee
F
Faggioli • couple • ch
5
Buona l'accoglienza e la posizione dell'Hotel ma la colazione veramente scadente e il prezzo alto
Pros:

Posizione comoda vicino al centro e al palazzo dei congressi

Cons:

Colazione scarsa con poca qualità, camera rumorosa e prezzo alto

2026-10-18 • via Nuitee
M
Marcel • extended_group • ch
8
Tolles Hotel an bester Lage für einen Kurztrip, aber bitte ohne Frühstück
Pros:

Tolle Lage, sauberes und gut ausgestattetes Zimmer (gutes Bett), freundliche Begrüßung

Cons:

Auswahl beim Frühstück war schwach, Brot war weder frisch noch von guter Qualität, Tisch sehr eng aufeinander!

2026-10-17 • via Nuitee
M
Maria Belen • couple • ar
7
Pros:

La ubicación es impecable.

Cons:

La habitación y el baño me parecieron chicos

2026-10-16 • via Nuitee
R
Rene • couple • at
8
2026-10-16 • via Nuitee