Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice breakfast
Cons:
Dirty towels
Small rooms
No air conditioning

Categories

Cleanliness
6.79
Several mentions of dirty pillows and towels, indicating a need for improved cleanliness.
Service
8.26
General mentions of friendly and helpful staff, though some criticized the service at breakfast and reception.
Location
8.8
Consistently noted as a strong point with convenient proximity to attractions and amenities.
Room Quality
7.25
Mixed reviews on room size and comfort, with some emphasizing small rooms and outdated decor.
Amenities
7.78
Good amenities mentioned but with slight complaints about mini-bar size and lack of air conditioning.
Value for Money
7.74
Good deals noted, though some guests felt the value did not fully meet expectations due to room issues.
Food and Beverage
8.29
Breakfast received positive feedback, especially for catering to dietary restrictions.
Overall Experience
8.26
Overall positive experiences recorded with affirmative remarks about returning to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:38

Property Description

Historic Charm

Step into a piece of history at Hotel Zurigo, a charming property located in the heart of Lugano. Housed in a historic building, this hotel offers en-suite rooms with complimentary Wi-Fi and a minibar, ensuring a comfortable stay for all guests.

Convenient Location

Situated just opposite the Lugano Centro Bus Stop, Hotel Zurigo provides easy access to explore the city. Within walking distance, guests can discover the beautiful Lake Lugano, vibrant Piazza Riforma with its variety of restaurants and shops, as well as the Palazzo dei Congressi Lugano and Parco Villa Ciani.

Accessible Attractions

With key attractions such as Palazzo dei Congressi Lugano and Parco Villa Ciani a mere 2-minute walk away, Hotel Zurigo is the ideal choice for travelers seeking both convenience and comfort in Lugano.

Book your stay at Hotel Zurigo now and experience the perfect blend of history, convenience, and comfort.

Important information:

Please note that an arrival after 22:00 is not possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an existing bed.
    Children from 3 years old to 10 years old stay for CHF 40 per person per night when using an existing bed.
    People 3 years old and over stay for CHF 53 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 951 reviews
Cleanliness: 6.79
Service: 8.26
Location: 8.8
Room Quality: 7.25
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 8.26
E
Elvis • family_with_children • ch
7
2025-10-17 • via Nuitee
R
Roberto • solo_traveller • ch
7
2025-10-15 • via Nuitee
M
Mohammad • couple • kw
8
2025-10-15 • via Nuitee
C
Clemente • couple • it
8
Pros:

La colazione

Cons:

Gli asciugamani

2025-10-15 • via Nuitee
• family_with_children • ch
8
2025-10-13 • via Nuitee
P
Peter • couple • ch
6
Pros:

-

Cons:

-

2025-10-12 • via Nuitee
A
Alexandre • couple • ch
8
Pros:

Très bien situé et rapports qualité et bien.

Cons:

Accueil de l'hôtel rapide et froid. Pas de conseils pour visiter.

2025-10-12 • via Nuitee
S
Simon • solo_traveller • es
4
2025-10-11 • via Nuitee
L
Lina • family_with_children • it
7
2025-10-10 • via Nuitee
C
Chiara • couple • ch
5
Pros:

alles ok.
Mann könnte eine gemütliche armosphaere schaffen, das Gebäude und Garten und auch die Zimmer bieten so viele Möglichkeiten. Mit sehr wenig koennte viel verbessert werden.
Doch leider ist das nicht der fall. Mit moebel die zu gross sind für die vorgesehenen Plätze im Zimmer, mit fotos die nicht passen. Balkon mit blumenkisten die lieblos sind. Sehr schade.

Cons:

Es geht, uebernachten ok. Sonst null flair keine gemütlichkeit oder wohlfühl effekt

2025-10-05 • via Nuitee
• family_with_children • ch
10
L’ hotel bello quanto la sua città .
Pros:

La signora alla reception é stata gentile già dal primo momento, ci ha anche regalato un upgrade della camera. La colazione andava benissimo anche per la mia compagna celiaca, staff gentile e accogliente , ritorneremo senza dubbio. Esperienza al top.

Cons:

Nulla , tutto perfetto.

2025-10-05 • via Nuitee
R
Richard • couple • us
10
2025-09-20 • via Nuitee
A
Anton • couple • de
5
Pros:

Eigentlich nichts

Cons:

Service beim Frühstück und an der Rezeption; schmuddelige Kissen u. Zudecken; in die Jahre gekommene Bettwäsche u. Handtücher

2025-09-20 • via Nuitee
M
manuel • couple • es
9
Pros:

Cómodo, céntrico y muy agradable

2025-09-19 • via Nuitee
V
Visser • couple • nl
7
2025-09-19 • via Nuitee
C
christoph • solo_traveller • ch
9
2025-09-17 • via Nuitee
A
Anna • extended_group • ch
8
2025-09-13 • via Nuitee
D
Domenico Sinisi • couple • be
8
Pros:

Emplacement top a proximité du lac et des commerces et restaurants.
Bon rapport qualité prix

2025-09-12 • via Nuitee
S
Stuart • couple • au
9
2025-09-12 • via Nuitee
W
WINCENTY • extended_group • pl
9
2025-09-12 • via Nuitee