AC Hotel by Marriott Cincinnati at The Banks

Hotels
AC Hotels by Marriott
9.2 (845 reviews)
135 Joe Nuxhall Way , Cincinnati , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Excellent service
Positive dining experience
Cons:
Bathroom issues
Extra charges after check-out
Uncomfortable bed noted by one guest

Categories

Cleanliness
8.41
The sink in the bathroom did not drain well, which affects overall cleanliness.
Service
9.88
Dionte was highlighted as an excellent asset to the team, and overall service was described as friendly and helpful.
Location
9.92
Multiple reviews praised the convenient location near bars, restaurants, and local attractions.
Room Quality
8.37
The bed was comfortable, but some complaints about the bathroom amenities were noted.
Amenities
9.4
The rooftop bar and the area's facilities received positive mentions.
Value for Money
8.86
Generally perceived as good value, though one review noted extra charges after check-out.
Food and Beverage
9.41
Reviews praised the quality of food and drinks at the rooftop bar.
Overall Experience
9.38
Overall treated as a great experience with many positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 17:46

Property Description

Modern Comfort and Convenience

Located in the heart of Cincinnati, AC Hotel by Marriott Cincinnati at The Banks offers modern amenities and comfortable accommodations. The property features air-conditioned rooms with free WiFi, a fitness centre, and a shared lounge for guests to unwind. Each room is equipped with a flat-screen TV, a safety deposit box, and a private bathroom with complimentary toiletries.

Delicious Dining and Leisure Activities

Guests can enjoy a buffet breakfast daily and dine at the on-site restaurant. The hotel also offers a terrace, perfect for relaxing with a drink. For leisure activities, there is table tennis available, and the surrounding area is ideal for hiking and fishing.

Business and Pleasure Combined

Whether traveling for business or leisure, guests can take advantage of the business centre facilities and then unwind in the hotel bar. With popular attractions nearby such as Great American Ball Park and Freedom Center, AC Hotel by Marriott Cincinnati at The Banks is the perfect choice for your stay.

Book now for a memorable experience at AC Hotel by Marriott Cincinnati at The Banks!

Important information:

• Please note that rates inclusive of breakfast at this property are specifically allocated for parties of up to 2 adults and 2 children aged 12 years and under. Should your party exceed this allocation, additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

Location

Guest Reviews

9.2
Based on 845 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.38
J
John l couple us
10
Loved Cincinnati 😍
Pros:

Proximity to ballpark and riverfront park locations

Cons:

All was swell

2026-07-17 via Nuitee
J
Jim family_with_children us
10
Nice place. I would stay there again
Pros:

Location is awesome. Rooftop bar is a nice amenity

Cons:

Elevators were slow

2026-07-17 via Nuitee
M
Muskox93 Friends getaway Turnersville, New Jersey
10
Highly recommended!
Pros:

Terrific stay! Easy check in - great breakfast buffet (food is amazing) - attentive staff. They even gave out lavender sachets at night to help you sleep. What more could you ask for?
Room was exquisite, beautiful and comfortable. Loved the overhead shower.
Would definitely stay here again!!

2026-07-14 via Tripadvisor
M
missmykodak Couples Powhatan, Virginia
8
Great customer Service
Pros:

We stayed here to catch a Reds game. The staff is very friendly and attentive. The restaurant has a wonderful breakfast buffet and our server, Ashley was very welcoming and took care of us both mornings we visited. The bed was comfortable and the room was clean, but the dark curtains and the dark floors made it very gloomy feeling.

2026-07-13 via Tripadvisor
9
92brooklynh Friends getaway
10
Kareeka is amazing
Pros:

Kyreeka was amazing! Found my lost items and returned them so fast. Made my experience even better with her kind service. Very hard worker , very polite and attentive. She earned my business plus another visit, I will definitely be back!!

2026-07-10 via Tripadvisor
7
775peytonj Friends getaway
10
Kyreeka needs a raise!
Pros:

Kyreeka was great!! She found my friend’s retainers and returned them even after asking us once about it and we didn’t realize. She second guessed it and sent someone back with them. Thank you so much!!! <3 <3

2026-07-10 via Tripadvisor
S
Stephen couple us
8
2026-07-10 via Nuitee
G
Goanywhere solo_traveller us
9
Great place to stay for a game
Pros:

Comfortable beds. Rooftop bar had great views of the river. Easy walk to Reds game. Nice shower.

Cons:

Breakfast not included but offered.

2026-07-06 via Nuitee
T
theodores288 Couples
10
Game time at Cincinnati
Pros:

AC hotel is a great location for the Cards game. Christina was a par excellence hostess: friendly, helpful. The cleaning staff rallied when I called to wash off fingerprint from all over the window and got me an extra chair for the room. You just have to ask nicely and staff responds nicely.

2026-07-04 via Tripadvisor
K
Kerry couple us
10
2026-07-03 via Nuitee
F
Francisco couple pr
10
Fantástica
Pros:

Todo

2026-06-29 via Nuitee
B
Bryce solo_traveller us
7
I would probably stay here again.
Pros:

Fast elevators

Cons:

Room was not on the right side. Wish I had a better view. And the bathrooms could have been more clean.

2026-06-29 via Nuitee
D
dathang2026 Business
10
The Gabriella experience
Pros:

I just would love to say that Gabriella is or was phenomenal and greeted with one of the biggest smiles and her work ethics was amazing she made sure I got my food and drinks fast and she was just everything.

2026-06-28 via Tripadvisor
X
X3842OKandyc Solo travel
10
Dj night on the rooftop got rained out but was fun until then
Pros:

Good vibes quick service great djs.

2026-06-26 via Tripadvisor
G
Ginger solo_traveller us
10
I can’t imagine a better place to stay to catch a Reds game!
Pros:

The location was perfect!

Cons:

N/A

2026-06-26 via Nuitee
D
Denise solo_traveller us
8
2026-06-24 via Nuitee
Z
Zack solo_traveller us
10
2026-06-22 via Nuitee
L
Lisa solo_traveller us
9
Pros:

The staff was excellent. Very convenient location.

Cons:

While the valet is nice, like having direct access to my vehicle.

2026-06-22 via Nuitee
R
Robby family_with_children us
10
Pros:

It was next to my destination, very clean and the folks were nice

2026-06-21 via Nuitee
D
dankC1650QT Couples
10
Hallie’s helping hands
Pros:

Hallie gave exceptional service, she saw that I had a mental impediment and gave me my drink in an acrylic glass so I wouldn’t hurt myself and then went over my study flash cards

2026-06-17 via Tripadvisor