AC Hotel by Marriott Cincinnati at The Banks

Hotels
•
AC Hotels by Marriott
9.2 (736 reviews)
135 Joe Nuxhall Way , Cincinnati , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Excellent service
Positive dining experience
Cons:
Bathroom issues
Extra charges after check-out
Uncomfortable bed noted by one guest

Categories

Cleanliness
8.41
The sink in the bathroom did not drain well, which affects overall cleanliness.
Service
9.88
Dionte was highlighted as an excellent asset to the team, and overall service was described as friendly and helpful.
Location
9.92
Multiple reviews praised the convenient location near bars, restaurants, and local attractions.
Room Quality
8.37
The bed was comfortable, but some complaints about the bathroom amenities were noted.
Amenities
9.4
The rooftop bar and the area's facilities received positive mentions.
Value for Money
8.86
Generally perceived as good value, though one review noted extra charges after check-out.
Food and Beverage
9.41
Reviews praised the quality of food and drinks at the rooftop bar.
Overall Experience
9.38
Overall treated as a great experience with many positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 17:46

Property Description

Modern Comfort and Convenience

Located in the heart of Cincinnati, AC Hotel by Marriott Cincinnati at The Banks offers modern amenities and comfortable accommodations. The property features air-conditioned rooms with free WiFi, a fitness centre, and a shared lounge for guests to unwind. Each room is equipped with a flat-screen TV, a safety deposit box, and a private bathroom with complimentary toiletries.

Delicious Dining and Leisure Activities

Guests can enjoy a buffet breakfast daily and dine at the on-site restaurant. The hotel also offers a terrace, perfect for relaxing with a drink. For leisure activities, there is table tennis available, and the surrounding area is ideal for hiking and fishing.

Business and Pleasure Combined

Whether traveling for business or leisure, guests can take advantage of the business centre facilities and then unwind in the hotel bar. With popular attractions nearby such as Great American Ball Park and Freedom Center, AC Hotel by Marriott Cincinnati at The Banks is the perfect choice for your stay.

Book now for a memorable experience at AC Hotel by Marriott Cincinnati at The Banks!

Important information:

• Please note that rates inclusive of breakfast at this property are specifically allocated for parties of up to 2 adults and 2 children aged 12 years and under. Should your party exceed this allocation, additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

Location

Guest Reviews

9.2
Based on 736 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.38
N
Nevius • couple • us
10
2026-01-31 • via Nuitee
F
Filippo • couple • it
10
Cincinnati da brivido! (in senso positivo)
Pros:

Siamo arrivati il giorno di una tempesta di neve.
Ci siamo presentati in anticipo di una mezz’ora/ quarantina di minuti rispetto all’orario di check in proprio per sfuggire alle conseguenze della neve.
Ci hanno fatto accomodare subito in camera, staff eccezionale, preparato e alla mano, consigliando il da farsi per il nostro soggiorno.
Stanze silenziose, con vista, e molto pulite e ampie.
Palestra h24, bellissimo rooftop che gode di vista magnifica (anche se gelido) dove si può affittare un “igloo” con stufa e ordinare aperitivi.

Servizio valet (45$) e colazione (18$/persona) costosi ma comprensibili.

Cons:

saremmo rimasti un ulteriore notte, ma avevamo necessità di spostarci, anche in mezzo a una tormenta, ma sarà motivo per noi di ritorno in un momento migliore dell’anno!

2026-01-25 • via Nuitee
B
Blake • couple • us
10
2026-01-20 • via Nuitee
N
Neil • couple • us
7
Pros:

Modern decor and friendly staff

Cons:

The noisiest toilet, a squeaky rolling bathroom door, a thermostat that didn’t affect the room temperature

2026-01-20 • via Nuitee
N
Neal • solo_traveller • us
9
2026-01-19 • via Nuitee
S
Steven • extended_group • us
10
2026-01-19 • via Nuitee
N
Natilie • couple • us
10
Excellent place to stay. Great location!!!!
Pros:

Excellent stay!!! Wonderful staff

Cons:

Nothing

2026-01-19 • via Nuitee
I
Ismael • couple • us
10
2026-01-19 • via Nuitee
T
Travis • extended_group • us
10
2026-01-19 • via Nuitee
A
Adam • family_with_children • us
9
Pros:

Liked the facilty

Cons:

No pool

2026-01-19 • via Nuitee
W
woolums • family_with_children • us
10
Lovely stay at the cottage
Pros:

Allowed us to valet our vehicle early to explore the city. And then a slightly early check-in, so we wouldn't be late to our 4:00 p.m. hockey game.

Love the establishment and the location.

2026-01-18 • via Nuitee
M
Malont'a • solo_traveller • us
10
2026-01-16 • via Nuitee
S
Shahinaz • family_with_children • mn
10
2026-01-14 • via Nuitee
P
Parker • couple • us
10
Our stay was a beautiful view of the water and bridge and comfortable bedding to rest.
Pros:

The staff and the location was great. We didn't want to do anything big for our 25th anniversary but be together and the AC Hotel by Marriott provided that and more. Thank you for our 1st awesome experience of downtown Cincinnati, we will return.

Cons:

N/A

2026-01-05 • via Nuitee
S
Steph • family_with_children • nz
8
Pleasant stay
Pros:

The location was good. The rooftop bar area was really impressive, great views! The lady in the bar was very friendly and helpful.

Cons:

Not totally clean - we found an empty coke bottle under the chair in our room. Charged for valet parking even though we parked our car out front ourselves and it was never moved. It was Xmas so we understand it wasn’t busy and a skeleton staff but don’t find it fair to be charged valet prices.

2026-01-03 • via Nuitee
B
briankT1393VG • Couples
10
Best hotel ever!!
Pros:

Mallory is amazing!!! Best stay ever she is so kind, attentive and thoughtful! Having traveled a lot you don’t expect this level of service but she exceeded our expectations! Highly recommend this hotel!!!

2026-01-01 • via Tripadvisor
D
delanow2026 • Couples
10
New Year’s with a Bang
Pros:

Great New Year's experience. The location. Was great for our celebration plans and was a good a convenient add-on to our hotel stay. The staff was courteous and helpful.

2026-01-01 • via Tripadvisor
S
Sheryl • family_with_children • us
10
Pros:

The staff was super kind and helpful. The hotel is clean, and the location was perfect.

Cons:

The bed was a little uncomfortable.

2025-12-31 • via Nuitee
J
Jessica • family_with_children • us
10
Amazing views!
Pros:

Everyone was extremely nice and the views were amazing.

Cons:

Nothing

2025-12-30 • via Nuitee
P
P6981MNjanetl • Couples • Palm Beach Gardens, Florida
10
MUST TRY
Pros:

London was AWESOME!! BEST BARTENDER. best service. We loved every minute of this experience. We are so excited to have experienced this. Awesome place

2025-12-27 • via Tripadvisor