AC Hotel by Marriott Cincinnati at The Banks

Hotels
AC Hotels by Marriott
9.2 (863 reviews)
135 Joe Nuxhall Way , Cincinnati , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Excellent service
Positive dining experience
Cons:
Bathroom issues
Extra charges after check-out
Uncomfortable bed noted by one guest

Categories

Cleanliness
8.41
The sink in the bathroom did not drain well, which affects overall cleanliness.
Service
9.88
Dionte was highlighted as an excellent asset to the team, and overall service was described as friendly and helpful.
Location
9.92
Multiple reviews praised the convenient location near bars, restaurants, and local attractions.
Room Quality
8.37
The bed was comfortable, but some complaints about the bathroom amenities were noted.
Amenities
9.4
The rooftop bar and the area's facilities received positive mentions.
Value for Money
8.86
Generally perceived as good value, though one review noted extra charges after check-out.
Food and Beverage
9.41
Reviews praised the quality of food and drinks at the rooftop bar.
Overall Experience
9.38
Overall treated as a great experience with many positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 17:46

Property Description

Modern Comfort and Convenience

Located in the heart of Cincinnati, AC Hotel by Marriott Cincinnati at The Banks offers modern amenities and comfortable accommodations. The property features air-conditioned rooms with free WiFi, a fitness centre, and a shared lounge for guests to unwind. Each room is equipped with a flat-screen TV, a safety deposit box, and a private bathroom with complimentary toiletries.

Delicious Dining and Leisure Activities

Guests can enjoy a buffet breakfast daily and dine at the on-site restaurant. The hotel also offers a terrace, perfect for relaxing with a drink. For leisure activities, there is table tennis available, and the surrounding area is ideal for hiking and fishing.

Business and Pleasure Combined

Whether traveling for business or leisure, guests can take advantage of the business centre facilities and then unwind in the hotel bar. With popular attractions nearby such as Great American Ball Park and Freedom Center, AC Hotel by Marriott Cincinnati at The Banks is the perfect choice for your stay.

Book now for a memorable experience at AC Hotel by Marriott Cincinnati at The Banks!

Important information:

• Please note that rates inclusive of breakfast at this property are specifically allocated for parties of up to 2 adults and 2 children aged 12 years and under. Should your party exceed this allocation, additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

9.2
Based on 863 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.38
須藤 couple jp
9
良かった。
Pros:

ホテル周辺の街並み

Cons:

ベッドメイク

2026-08-09 via Nuitee
J
Jerry couple us
10
2026-08-03 via Nuitee
E
evanpF3707XR Friends getaway
10
Rooftop service was amazing
Pros:

I visited the rooftop recently and the service was phenomenal. Stephanie.S is a hard worker and dedicated to perfection while she served food and drinks to my table. She was very welcoming, and had a great personality overall. Next time we’re in town we will be sure to be back and hopefully she will be working to serve us again. Thank you for the great experience.

2026-07-31 via Tripadvisor
J
JonG1959 Friends getaway Hudson, Ohio
10
AC Upper Deck
Pros:

Daja is awesome! The service was outstanding and the view is so incredible.
We will be back.

2026-07-29 via Tripadvisor
N
NeoWasHere Couples Frederick, Maryland
10
Perfect Spot for a Reds or Bengals Game
Pros:

I booked a King Bed room with a balcony and Ohio River view more than three weeks in advance to make it convenient for us to catch a Frida night Cincinnati Reds baseball game across the street. I added the AC Parking Package, which included valet parking, for an additional $45. After government taxes and fees, the total for the one-night stay was $404. Check-in was at 4:00 PM, and check-out was at 11:00 AM.

The check-in process was incredibly smooth and efficient. The front desk staff was welcoming, acknowledged my loyalty status, and made me feel valued from the moment I arrived. While the hotel has its own restaurant (no free breakfast offered), we went right next door to eat dinner and grab some beers during happy hour at Cincinnati Lager House. After the game, I visited the AC Lounge on the ground level to enjoy an Old Fashioned at the bar.

The bed was extremely comfortable, and the spacious, sixth-floor room also featured a mini-fridge with two complimentary bottled waters and a sofa bed. Outlets and USB ports were conveniently located just above the nightstand shelves, along with a built-in reading light on both sides of the bed. We enjoyed views of the John A. Roebling Suspension Bridge, the Ohio River, the Great American Ball Park, and the Cincinnati skyline from the comfort of our room's covered balcony. It rained a little bit during our stay, so it was nice to have a covered balcony instead of being exposed to the weather on their Upper Deck rooftop bar. While the baseball stadium is very close right across the street, you cannot see the live field action directly from the rooms or the rooftop bar. However, you can see the home-run fireworks.

2026-07-21 via Tripadvisor
P
P8659RJpattic Friends getaway
10
EXCEPTIONAL STAFF AND HOTEL
Pros:

This hotel is absolutely incredible ! The roof top bar is so fun ! I needed some help with a future reservation and Anna at the front desk was absolutely off the chart helpful and it was crystal clear she actually REALLY cared about solving my issue and she did ! Wherever Anna goes in her career, a company would be VERY LUCKY to have Anna on their team !!! Best wishes always Anna ! Patti

2026-07-21 via Tripadvisor
O
Odyssey01636139364 Business
10
Anna
Pros:

Hotel is super clean and staff are amazing specially Anna.

2026-07-20 via Tripadvisor
Q
Q6377WEmarieh Business
10
Great experience. Highly recommend
Pros:

Great service with Anna a check desk after we had a bad experience from different hotel in the area

2026-07-20 via Tripadvisor
S
sarahkX3026GW Family
2
Hope you don't want to sleep before 2 AM
Pros:

Do you want to sleep IN the club? Then this is the hotel for you. Do you actually want to sleep? Then pick literally any other hotel. This hotel faces a strip of outdoor bars that play music so loud, the bass rattles the beds until TWO A.M. 2am. You cannot go to bed before 2am. Unless you're on a frat or bachelorette trip, hard pass.

2026-07-19 via Tripadvisor
J
John l couple us
10
Loved Cincinnati 😍
Pros:

Proximity to ballpark and riverfront park locations

Cons:

All was swell

2026-07-17 via Nuitee
J
Jim family_with_children us
10
Nice place. I would stay there again
Pros:

Location is awesome. Rooftop bar is a nice amenity

Cons:

Elevators were slow

2026-07-17 via Nuitee
M
Muskox93 Friends getaway Turnersville, New Jersey
10
Highly recommended!
Pros:

Terrific stay! Easy check in - great breakfast buffet (food is amazing) - attentive staff. They even gave out lavender sachets at night to help you sleep. What more could you ask for?
Room was exquisite, beautiful and comfortable. Loved the overhead shower.
Would definitely stay here again!!

2026-07-14 via Tripadvisor
M
missmykodak Couples Powhatan, Virginia
8
Great customer Service
Pros:

We stayed here to catch a Reds game. The staff is very friendly and attentive. The restaurant has a wonderful breakfast buffet and our server, Ashley was very welcoming and took care of us both mornings we visited. The bed was comfortable and the room was clean, but the dark curtains and the dark floors made it very gloomy feeling.

2026-07-13 via Tripadvisor
9
92brooklynh Friends getaway
10
Kareeka is amazing
Pros:

Kyreeka was amazing! Found my lost items and returned them so fast. Made my experience even better with her kind service. Very hard worker , very polite and attentive. She earned my business plus another visit, I will definitely be back!!

2026-07-10 via Tripadvisor
7
775peytonj Friends getaway
10
Kyreeka needs a raise!
Pros:

Kyreeka was great!! She found my friend’s retainers and returned them even after asking us once about it and we didn’t realize. She second guessed it and sent someone back with them. Thank you so much!!! <3 <3

2026-07-10 via Tripadvisor
S
Stephen couple us
8
2026-07-10 via Nuitee
G
Goanywhere solo_traveller us
9
Great place to stay for a game
Pros:

Comfortable beds. Rooftop bar had great views of the river. Easy walk to Reds game. Nice shower.

Cons:

Breakfast not included but offered.

2026-07-06 via Nuitee
T
theodores288 Couples
10
Game time at Cincinnati
Pros:

AC hotel is a great location for the Cards game. Christina was a par excellence hostess: friendly, helpful. The cleaning staff rallied when I called to wash off fingerprint from all over the window and got me an extra chair for the room. You just have to ask nicely and staff responds nicely.

2026-07-04 via Tripadvisor
K
Kerry couple us
10
2026-07-03 via Nuitee
F
Francisco couple pr
10
Fantástica
Pros:

Todo

2026-06-29 via Nuitee