The Royal Hotel

Room was poor, carpets were sticking up, scaffolding outside window, room was next to the lift. Not worth the money!

Maintenance needed, paint peeling off door. Damage to door but could be locked

Everything

It doesn’t have a swimming pool

Paine peeling off back of bathroom door, extremely dirty windows.

Room clean but we request front room on the booking and we got a back room, when we complained the male reception attending simply chook his shoulder and blamed Trivago. We ended up with a view of scafolding. The window had brown marks on the edges, the bathroom door damage filled and painted not repaired.
Although the bedroom was clean it wasn't that pleasant.

Het wordt gerenoveerd. Dat is nodig want goede geluidsisolatie mbt boulevard verkeer kan beter .

As a traditionalist I thought that this beautifull old hotel has been destroyed by putting modern furniture and wall paper in it, the bar area looked more like a milk bar from the 60s with no atmosphere, if I had known in advance that it was a coach hotel catering for mostly old age pensioners and no evening meals after 6.30pm I would not have booked it.

I have no doubt this was once an stunning and beautiful hotel, but...

The interior is incredibly tired
Our bath had hairs in it which we mentioned to the receptionist before we headed out after check-in but they were still there upon our return in the evening so we did the cleaners job for them.
Breakfast - it's the first time I've been offered a continental option without pastries. My husband and I asked had cooked options. He specidically said no beans, but they were piled on anyway. There was a large coach group in the main dinind room so he opted to eat around them knowing the one person on breakfast duty was very busy. I opted for scrambled eggs on toast. The eggs were over cooked, dry and rubbery and were cold by the time my toast arrived.
After breakfast, I asked reception for an ironing board. He gave it to me there and I then had to carry it up 4 flights of stairs with the iron - not great service at all.
On 2 occasions, once leaving, and once returning to the hotel we had to help customers with walkers up and down the stairs. Considering the majority clientale of the hotel and the fact there is only stair access, I would expect someone to be on hand to help with this at all times.

Couldn't get a sea view, although booked months in advance. Found out only once I'd arrived, that there was scaffolding from top to bottom all over the hotel mostly on the front for renovation purposes. Scaffolding was across the sea view windows, so I assume that's why there were no sea view rooms available, but was not informed of this.

Very early breakfast time of 8.30 on a Sunday
It will look better when the scaffold is removed of course

Scaffold outside and post painting aroma in the room were tolerable but not ideal. Cleaning was good but not immaculate, eg behind doors bit dusty, but nothing of importance that spoiled our stay.
Otherwise all great, with sea view and friendly and helpful staff.

Stay a little longer ✨️

Nothing

The property is very run down the shower might have been the worst shower I have ever had in a hotel