Hotel du Lac Champlain

Hotels
8.7 (736 reviews)
325 Ave de Venise Ouest , Venise-en-Québec , ca

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spa access
Friendly staff
Great restaurant
Cons:
Cleanliness issues
Service deficiencies
High price for value

Categories

Cleanliness
8.16
Multiple comments indicate issues with cleanliness, including dust and hair in the bed.
Service
7.13
Negative experience related to the check-in process and unresponsiveness of staff, impacting overall service perception.
Location
9.67
Convenient access to spa and restaurant, described positively.
Room Quality
8.62
Rooms generally described as spacious, although some concerns over mattress comfort.
Amenities
9.65
Amenity offerings including the spa and restaurant received positive remarks.
Value for Money
7.61
Comments about pricing suggests dissatisfaction with value, especially at high rates.
Food and Beverage
9.66
Food quality praised significantly in multiple reviews.
Overall Experience
9.13
Overall experience is generally positive, though marred by some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:41

Property Description

Escape to the tranquil oasis of La Cache du Lac Champlain, nestled in Venise-en-Québec. Unwind in our allergy-free rooms with lake views, equipped with modern amenities like free WiFi and air conditioning. Indulge in Culinary Delights at our restaurant offering American, French, and local cuisine with vegetarian and gluten-free options. Stay Active with complimentary bikes, fitness center, and tennis courts. Explore the Outdoors with hiking and cycling trails nearby. Your perfect getaway awaits at La Cache du Lac Champlain. Reserve your stay now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 15 years old stay for CAD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 736 reviews
Cleanliness: 8.16
Service: 7.13
Location: 9.67
Room Quality: 8.62
Amenities: 9.65
Value for Money: 7.61
Food and Beverage: 9.66
Overall Experience: 9.13
S
Sandrine • extended_group • fr
9
Belle hôtel très agréable
Pros:

Standing parfait

Cons:

Quelques finitions de détail à revoir
Mettre une notice pour la tv

2026-03-13 • via Nuitee
N
Natasha • couple • ca
8
reposant
Pros:

le lit est tellement confortable ainsi que la literie

Cons:

peu de poste de télévision

2026-03-08 • via Nuitee
B
Brigitte • solo_traveller • ca
9
2026-03-07 • via Nuitee
M
MarioCote • family_with_children • ca
10
2026-03-05 • via Nuitee
M
Magdeleine • extended_group • ca
9
Très bon hôtel, bon rapport qualité/prix, je recommande!
Pros:

La chambre était spacieuse et bien agencée. Belle vue, très propre. Le restaurant était aussi très bon et de qualité.

Cons:

Le restaurant du spa n'était pas incoryable.

2026-03-05 • via Nuitee
M
Michaël • couple • ca
9
2026-03-05 • via Nuitee
S
Susy • couple • ca
9
Très bien
Pros:

Super séjour vraiment apprécié

Cons:

La chambre parfaite tellement bien divisée sauf le bain douche avec le niveau de la chambre j aurais pensé avoir une douche en céramique pour le souper pour moi un suprême de poulet ce n est pas du poulet avec un os mais commentaires constructifs

2026-03-04 • via Nuitee
A
Angèle • couple • ca
7
Pros:

Le lit immense était très confortable, et le panneau de la télé qui tourne vers le canapé ou le lit

Cons:

La télé qui ne marchait pas correctement, le pommeau de douche difficile a fixer dans la salle de bain, le manque de tapis à l'entrée de la chambre, avec les bottes d'hiver le sol est mouillé et sale

2026-02-28 • via Nuitee
N
Nikola • family_with_children • ca
9
2026-02-25 • via Nuitee
N
Nader • family_with_children • eg
9
Pros:

The room and facilities

Cons:

The price is a little bit expensive

2026-02-24 • via Nuitee
C
Courtney • family_with_children • us
9
Clean, updated, spacious room with very helpful staff in the restaurant serving good food.
Pros:

Location, spacious rooms, good food, updated, clean

Cons:

The bed was too hard for a side sleeper. My arm kept falling asleep.

2026-02-24 • via Nuitee
C
Chatchon • extended_group • ca
10
Perfect to stay before leaving to USA the day later
Pros:

Close to the boarder to USA

Cons:

No free drinking water

2026-02-23 • via Nuitee
C
Catherine • family_with_children • ca
9
2026-02-22 • via Nuitee
S
Sylvie • couple • ca
10
Pros:

Le confort et l’espace de la suite exécutive

Cons:

La suite exécutive qui dispose d’une grande table de salle à manger mériterait de disposer d’équipements de cuisine additionnels, ex: ustensiles, assiettes, micro-ondes

2026-02-22 • via Nuitee
S
Sunny • family_with_children • ca
8
2026-02-10 • via Nuitee
N
Nancy • couple • ca
10
Un endroit vraiment charmant où il fait bon se détendre
Pros:

Tout était parfait (propre, confortable, calme et service impeccable). Le fait qu’il y est le spa est aussi grandement apprécié.

Cons:

Rien

2026-01-27 • via Nuitee
L
Ludovic • family_with_children • fr
4
2026-01-26 • via Nuitee
A
Aikawa • family_with_children • us
9
We had to stay there last minute, and we were grateful to be accommodated.
Pros:

It was Christmas and they had unusual hours. Initially we could not get in, but a kind housekeeper unlocked the door and allowed us in. We were grateful to be trusted! The hotel room was clean, spacious, and creatively designed. We were very impressed.

Cons:

Nothing in particular. I thought the price was a little high but not too high.

2026-01-22 • via Nuitee
L
Louise • couple • ca
8
Très bon séjour, après un 50e
Pros:

La salle de bal et le repas

Cons:

Manque d’eau potable

2026-01-20 • via Nuitee
N
Natacha • couple • ca
10
Super
Pros:

Le personnel très accueillant qui répondre rapidement à nos questions
La propreté des lieux

Cons:

Le seul petite choses que je pourrais dire mes plus constructifs c’est d’ajouter des bouteilles d’eau à la chambre vue l’avis d’ébullition pour pas déranger le personnel à l’accueil et ma porte de salle de bain etait coincé donc ne fermais pas

2026-01-19 • via Nuitee