TownePlace Suites by MarriottDetroit Canton

Hotels
•
TownePlace Suites by Marriott
7.3 (181 reviews)
5780 Haggerty Road , Canton , us
+1 734-844-0077

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Cons:
Dirty carpets
Poor breakfast options
Mold in rooms

Categories

Cleanliness
6.7
Multiple comments indicate cleanliness issues, including dirty carpets and mold on air conditioning.
Service
8.2
Comments highlight friendly and helpful staff, although some had issues with communication.
Location
8.2
The location is mentioned positively, fitting well for families.
Room Quality
7.7
Rooms described as spacious, though some cleanliness issues were noted.
Amenities
7.2
Indoor pool and hot tub facilities mentioned, but not functioning or clean.
Value for Money
7.2
Average sentiment; certain aspects not meeting expectations.
Food and Beverage
5.7
Breakfast options were poorly rated and not utilized.
Overall Experience
7.5
General feedback shows mixed feelings, impacted by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:47

Property Description

Spacious Rooms with Modern Amenities

At TownePlace Suites by MarriottDetroit Canton, guests can enjoy spacious rooms equipped with modern amenities. Each room features a well-lit work desk, personalized voicemail, and a flat-screen TV with international cable channels.

Convenient Location

Located just 15 km from Detroit Metro Airport, this hotel in Canton offers easy access to nearby cities such as Novi and Ann Arbor. Whether you're traveling for business or leisure, the convenient location makes it a perfect choice for your stay.

Free WiFi and Exceptional Service

Stay connected with complimentary WiFi throughout the property and experience exceptional service from the hotel staff. Whether you're in town for a quick visit or an extended stay, TownePlace Suites by MarriottDetroit Canton ensures a comfortable and enjoyable experience for all guests.

Book your stay at TownePlace Suites by MarriottDetroit Canton now and experience comfort and convenience during your visit to Canton.

Important information:

Dogs under 23 kg are allowed at the property for an additional per pet for stay fee. Restrictions apply. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

7.3
Based on 181 reviews
Cleanliness: 6.7
Service: 8.2
Location: 8.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 5.7
Overall Experience: 7.5
C
Cindi • couple • us
9
2026-08-31 • via Nuitee
N
Nichol • extended_group • us
1
Sharon doesn’t need to be in customer service
Pros:

The property itself was amazing now I felt unwanted and discriminated against while I was there

Cons:

I chose this Marriott property because I believed the brand represented quality hospitality, respect, integrity, and care for families. Marriott’s core values—Put People First, Pursue Excellence, Embrace Change, Act with Integrity, and Serve Our World—set the expectation that guests will be treated with dignity and fairness. Unfortunately, my family’s experience did not reflect those values.
We were celebrating my child’s 7th birthday with family and friends when a situation escalated and turned what should have been a joyful celebration into a traumatic experience my children will never forget.
I never stated that I was leaving the hotel. I communicated that the adults who were not staying overnight would leave. During my conversation with Sharon, I requested 20 minutes to allow those guests time to exit, and she agreed. I immediately went to the pool area to inform everyone, gather belongings, and resolve the situation peacefully. I was actively cooperating.
When I returned toward my room, I discovered my key no longer worked. My children and my personal belongings were still inside, and I was unable to access them. I had to go to the front desk for assistance and an explanation. Sharon initially stated she did not disable my key, but later informed police that she contacted her supervisor and was instructed to disable the keys. This occurred before I was officially informed that I was being removed from the hotel and while I was attempting to comply with the request to remove additional guests.
This experience failed to reflect Marriott’s core values:
Put People First: My children, all under the age of 10, were placed in a frightening and humiliating situation during a birthday celebration. Instead of receiving support and compassion, my family experienced stress, fear, and embarrassment.
Pursue Excellence: Excellence in hospitality requires communication, patience, and problem-solving.

2026-08-03 • via Nuitee
N
Nichol • extended_group • us
1
2026-08-02 • via Nuitee
L
Lee • solo_traveller • us
10
Pros:

Everything

2026-04-03 • via Nuitee
A
Ashley • couple • us
10
Great
Pros:

Nice

2026-02-23 • via Nuitee
R
Randy • couple • us
8
2026-02-22 • via Nuitee
D
David • couple • us
9
2026-02-09 • via Nuitee
P
Pittman • family_with_children • us
10
Wonderful stay
Pros:

Everything was very clean. The woman that checked us in was also very accommodating and friendly.

Cons:

Maybe a couple of towels.

2026-01-13 • via Nuitee
M
Martina • solo_traveller • us
9
Pros:

the rooms are very spacious

Cons:

dirty carpet in the rooms

2025-12-22 • via Nuitee
D
Diamond • couple • us
2
My experience was poor.
Pros:

The bed was comfortable

Cons:

Room hadn't been cleaned thoroughly and needed repairs, poor communication with staff over the phone concerning reservation

2025-12-08 • via Nuitee
B
Blocker • couple • us
2
Never again
Pros:

The looks of it and had a indoor pool

Cons:

The bloody pull out bed the water down eggs the sausage they served looked under cooked

2025-12-03 • via Nuitee
S
Sameera • couple • us
6
2025-10-15 • via Nuitee
M
Matthew • partner
8
Pros:

Nice accommodations but needs to provide better towels, wash cloths, and body soap.

2025-10-12 • via Nuitee
E
Ernette
8
Pros:

The breakfast was delicious, I had trouble using the stove over 360 temperature 9

2025-10-10 • via Nuitee
M
Mary (Bette)
4
Pros:

The property was fine. However, it seemed to be run by a family with many of the desk staff being insufficiently trained to respond to common questions. I asked at the desk if they could help book transport to the airport and was told no. I asked again, later, due to difficulties with booking transport with a Canadian postal code and was told that cabs are obsolete. After providing a number, the manager did call, eventually. Then, I was overcharged on the bill. I travel often and haven't experienced this lack of willingness of staff to help, previously.

2025-10-08 • via Nuitee
S
Sandra • partner
10
Pros:

It was very clean and it was quiet!

2025-09-17 • via Nuitee
R
rebecca
8
Pros:

The breakfast was the worst part of the stay. Not many options and wasn’t even utilized at the end

2025-09-14 • via Nuitee
J
John
10
Pros:

Love it

2025-08-25 • via Nuitee
M
Michael
8
Pros:

Nice hotel, but the breakfast was a bit lame this time

2025-08-13 • via Nuitee
H
Humaira • couple • us
9
Great experience, highly recommend
Pros:

The cleanliness
Enjoyed the bed and the room

2025-08-11 • via Nuitee