Samala Hotel Jakarta Cengkareng

Hotels
8.2 (48 reviews)
Jalan Daan Mogot Kav. 2 , Jakarta , id

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Cons:
Dirty beds
Poor service
Bad location surroundings
Insects

Categories

Cleanliness
7.03
The facilities are described as very poor, with dirty beds and widespread insects.
Service
8
Negative sentiment regarding reception staff's attitude and the unhelpfulness of the employees.
Location
9.04
The location is conveniently close to the airport.
Room Quality
6.99
Rooms described as dirty and poorly maintained.
Amenities
7.02
Facilities are very poor and inadequate.
Value for Money
8.48
Overall impression suggests the hotel is not worth the price paid.
Food and Beverage
10
Standard quality for this hotel tier.
Overall Experience
9.03
Overall experience is regretful, suggesting not to waste money on this hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:43

Property Description

Luxurious Accommodation
Experience the breathtaking city views from Samala Hotel Jakarta Cengkareng, located just 11 km from Central Park Mall. The 4-star hotel offers air-conditioned rooms with free WiFi and a garden for relaxation.

Delicious Dining Options
Start your day with a buffet or Asian breakfast and savor American and Indonesian cuisine at the hotel's restaurant. Halal options are also available upon request for a diverse culinary experience.

Convenient Amenities
Enjoy a comfortable stay with amenities such as a shared lounge, room service, and currency exchange. The hotel's staff is fluent in English and Indonesian, ensuring prompt assistance at any time.

Book now at Samala Hotel Jakarta Cengkareng for a memorable and convenient stay in Jakarta.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs IDR 7000 per stay.

Location

Guest Reviews

8.2
Based on 48 reviews
Cleanliness: 7.03
Service: 8
Location: 9.04
Room Quality: 6.99
Amenities: 7.02
Value for Money: 8.48
Food and Beverage: 10
Overall Experience: 9.03
K
Kirubakaran • family_with_children • sg
3
2026-02-08 • via Nuitee
M
Muh Ishaq • solo_traveller • id
6
Pros:

Standard

2026-01-20 • via Nuitee
L
Liu Xiao • family_with_children • id
7
2025-11-30 • via Nuitee
Y
yaser • solo_traveller • sa
4
2025-11-09 • via Nuitee
ميلاني • family_with_children • sa
1
فندق لا يصلح للسكن من كله لا تضيع فلوسك
Pros:

ولا شيء فندق فاضي مافيه احد والموظفون غير متعاونين طفشان من نفسو لا انصح به فندق

Cons:

فندق يجيب النفسيه والموظف الاستقبال اسلوبه منرفز والفندق فاضي مافيه غير نفرين كأنه مهجور

2025-10-09 • via Nuitee
V
Vu • solo_traveller • vn
5
Cons:

quá ồn

2025-09-19 • via Nuitee
B
BADRYSHAH • family_with_children • my
7
2025-09-19 • via Nuitee
A
Abdulmajeed • extended_group • sa
1
Pros:

الموقع يمتاز بقربه من المطار فقط،

Cons:

المنطقة المحيطة به شعبية بسطات لحوم وخضروات، المرافق جداً متدنية الاسرة متسخة والمروش ضعيف والحشرات منتشرة

2025-09-11 • via Nuitee
A
Abdullah • extended_group • sa
7
2025-07-31 • via Nuitee
A
Ali • family with young children • us
3
Poor
2025-05-11 • via Nuitee
M
Miranda • young couple • gb
3
Unclean, noisy and unpleasant
Pros:

Upon arrival the room was very dirty, there were body hairs in the bathroom, the floor mat was stained and had holes in it, the wall paper stained and peeling. When we requested a new room there was reluctance to accommodate this. We were the. Given a room that was the same level of dirty as the previous. There is a mosque directly outside and had a speaker system sounding their prayrers at five am which we were woken up to. If you want to stay in a clean quiet location this is not the place to be.

2025-04-18 • via Nuitee
S
Shanmuganathan • family with young children • my
9
Superb
2025-03-07 • via Nuitee
T
Tenrywaru • family with young children • id
8
Decent
Pros:

I liked how it was comfortable and the staff were very friendly. The food was also great!

Cons:

The pillows are thin and the showering head was moudly and hadn’t been cleaned in a long time.

2024-12-30 • via Nuitee
A
Ayu • young couple • id
8
Very good
2024-11-14 • via Nuitee
F
Fenty • solo traveller • id
6
Pleasant
Cons:

Got a room with connecting door. It was locked but I heard a couple making love so noisy next door. Very discomfort experience 😕

2024-08-30 • via Nuitee
D
Dhini • young couple • id
7
Good
2024-08-19 • via Nuitee
M
Maimunah • young couple • sg
6
Pleasant
2024-08-04 • via Nuitee
Y
Yayang • family with young children • id
1
Bad
2024-08-01 • via Nuitee
W
weize234 • Business • Singapore
2
One of the worst hotels Jakarta has to offer
Pros:

One of the worst staycations we had here in Jakarta, Bad room conditions looks like it was build in the 90s, wall power sockets not working, stained bedsheets, dirty looking discolored towels, dirty floor mat, musky smell rooms, 5am free wake up calls from mosques just behind it. Most ridiculous parking system without grace period so all vehicle dropping or picking up guest had to pay RP5000 regardless. Traffic on both sides of the road right Infront of the hotel will take you 20mins just to make an U-turn. Nothing like malls and decent clean eateries is nearby unless you want to buy produce from the slumps just around it.

2024-07-16 • via Tripadvisor
E
Erlina • group • id
9
Superb
2024-06-21 • via Nuitee