Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great location
Good quality food
Cons:
Breakfast can improve
Slight disconcerting area when walking outside

Categories

Cleanliness
7.64
Rooms are described as clean and tidy with a general positive sentiment.
Service
8.61
Staff received high praise for their friendliness and professionalism.
Location
8.15
Conveniently located in the heart of the CBD, ideal for sightseeing.
Room Quality
8.1
Rooms are spacious, comfortable, and well-designed according to reviews.
Amenities
7.63
Amenities were good; the hotel was suitable for both business and leisure.
Value for Money
7.59
Quality matches price, many reviewers feel it was worth the spend.
Food and Beverage
8.14
Food options received positive feedback, especially breakfast.
Overall Experience
8.11
Overall, guests felt their experience was memorable and satisfying.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:04

Property Description

Luxurious Accommodation
Experience comfort and sophistication at Pullman Cape Town City Centre. Each room is equipped with modern amenities including a smart TV, mini fridge, and air conditioning for a relaxing stay.

Dining and Entertainment
Indulge in delectable cuisine at Ghibli Bar and Pool Terrace or unwind with a coffee or cocktail at The Sea Street Bar and Lounge. Enjoy a range of dining options without leaving the hotel premises.

Leisure Facilities
Relax by the swimming pool, soak up the sun on the terrace, or stay active at the fitness centre. The hotel offers a perfect blend of leisure and wellness facilities for a rejuvenating experience.

Book now for an unforgettable stay at Pullman Cape Town City Centre.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

8
Based on 587 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
I
Ignacio • extended_group • es
8
2026-08-29 • via Nuitee
S
Sharon • couple • nz
10
2026-08-28 • via Nuitee
S
Silvano • couple • it
8
Pros:

Posizione centrale staff eccezionale sempre pronto e disponibile

Cons:

Manca un contenitore per i rifiuti nel bagno

2026-08-27 • via Nuitee
A
Amal • family_with_children • sa
8
Thank you
Pros:

Breakfast should improve the options are limited and non for children

Cons:

Nothing
Every thing was good

2026-08-27 • via Nuitee
Y
YOLANDA ISABEL • solo_traveller • au
9
I enjoyed my stay at the Pullman very much.
Pros:

The hotel was well positioned and in a safe area which is important. That facilities were good, although I did not use many of them as I was out and about. The staff were efficient and extremely helpful.

Cons:

The shower was never hot and had no water pressure. The price was a little expensive.

2026-08-26 • via Nuitee
T
Tebogo Malatji • solo_traveller • za
10
Pros:

We loved everything,from the entrants, the staff and our room. The honeymoon/romantic setup was beautiful 😍. Thank you for the wonderful service.

Cons:

Nothing

2026-08-24 • via Nuitee
L
Lucas • couple • br
10
2026-08-23 • via Nuitee
A
abdulaziz • couple • sa
9
نظيف هادي قريب من جميع الخدمات
Pros:

جميع العاملين بشوشين و مرحين
وكذلك شاي الزنجبيل في الاستقبال

2026-08-22 • via Nuitee
W
Waa’d • family_with_children • sa
8
2026-08-22 • via Nuitee
E
Ebtehal • extended_group • kw
10
Pros:

Very cline and modren hotel with great staff but the chick in was slow and thay took long time to prepare the key even when ower chick in time was 7pm

Cons:

Very cline and modren hotel with great staff located in city center free shuttle to waterfront

2026-08-21 • via Nuitee
A
Ahmed • extended_group • ae
6
2026-08-21 • via Nuitee
S
shaikha • extended_group • kw
10
مريحة
Pros:

فخامه الغرف

Cons:

طول وقت ال تشيك ان

2026-08-21 • via Nuitee
T
Theko • couple • za
10
Pros:

Everything is luxurious .
Good staff

Cons:

Nothing

2026-08-18 • via Nuitee
P
Pedro • couple • pt
10
2026-08-18 • via Nuitee
A
Amal • family_with_children • sa
10
My stay was very pleasant with this hotel thank you
Pros:

The staff was very pleasant
Very friendly and understanding

Cons:

More options in the breakfast

2026-08-17 • via Nuitee
U
Utkarsh • solo_traveller • mu
9
2026-08-16 • via Nuitee
C
Chung chee • couple • sg
9
Pros:

The staff are very courteous /polite / helpful

Cons:

The shower is a big problem at winter time.
It can’t control the hot and cold water as what we want.

2026-08-14 • via Nuitee
B
Busi • solo_traveller • za
7
2026-08-14 • via Nuitee
S
Sherpa14175857002 • Family
10
excellent
Pros:

excellent service definitely coming again

2026-08-10 • via Tripadvisor
E
East West North South • family_with_children • eg
10
Pros:

Staff were very helpful.
Location was right in centre and close to the Waterfront.
The room was good size

Cons:

May be more varieties in breakfast

2026-08-10 • via Nuitee