Ascott Marunouchi Tokyo

Hotels
•
Ascott
9.4 (375 reviews)
1-1-1 Otemachi, Chiyodaku, Tokyo, 100-0004 , Tokyo , JP
81-3-52082001

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Pets allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Cons:
Limited food options
Maintenance issues raised

Categories

Cleanliness
8.83
Some reviews mention cleanliness positively, while issues were raised about the state of the bathrooms.
Service
10
Staff were highly praised for being extremely helpful and polite.
Location
9.8
The location was frequently described as convenient, being close to metro stations and key attractions.
Room Quality
9.84
Most reviews highlighted well-equipped and spacious rooms.
Amenities
9.29
Amenities received a positive reception, though some limited options for dining were mentioned.
Value for Money
9.32
Overall value was seen as good, though some guests felt food options were overpriced for the quality.
Food and Beverage
8.28
Breakfast options were limited, and no options for lunch or dinner outside breakfast were noted.
Overall Experience
9.83
Overall experiences were highly rated with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:11

Property Description

Discover the ultimate luxury escape at Ascott Marunouchi Tokyo, where sophistication meets comfort in the heart of Tokyo.

Recreational and Fitness Facilities
Unwind and rejuvenate with our state-of-the-art indoor pool and fully-equipped fitness center, perfect for both relaxation and enhancing your workout routine.

Exquisite Dining Options
Savor authentic Chinese cuisine at our on-site restaurant, Triple One, or indulge in the convenience of room service for a delightful meal in your room. Enjoy a complimentary full breakfast during your weekday stay for an energizing start to your day.

Thoughtful Amenities for Your Comfort
Experience premium in-room features including microwaves, flat-screen TVs, and complimentary Wi-Fi to keep you connected. Our dedicated concierge services and 24-hour business center ensure that all your needs are met seamlessly.

Book your unforgettable stay today at Ascott Marunouchi Tokyo!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Parking

    Parking height restrictions apply

  • Pets

    Pet max weight (per pet) in kg is 8

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.4
Based on 375 reviews
Cleanliness: 8.83
Service: 10
Location: 9.8
Room Quality: 9.84
Amenities: 9.29
Value for Money: 9.32
Food and Beverage: 8.28
Overall Experience: 9.83
L
Linda • family_with_children • gb
9
This was a great option in Marunouchi neighbourhood.
Pros:

Beautiful hotel, luxurious rooms, comfortable beds, excellent staff, great location.

2026-02-27 • via Nuitee
A
Azlina • family_with_children • my
10
Definetely will comeback!
Pros:

- helpful staff. Thank you
- comfortable
- nice!

Cons:

-

2026-02-13 • via Nuitee
Y
YONG • couple • kh
8
2026-02-11 • via Nuitee
S
Supriya • solo_traveller • sg
9
Comfortable stay.
Pros:

Clean, comfortable and had all the necessary amenities in the room. Good bed.

Cons:

No room service.

2026-02-10 • via Nuitee
Y
Yuliana • extended_group • id
10
Very pleasant
Pros:

Close to station, quiet, great facility prior to check in, staffs are helpful

2026-01-30 • via Nuitee
V
VV McGee • family_with_children • au
9
2026-01-26 • via Nuitee
T
Thomas • solo_traveller • ch
10
2026-01-21 • via Nuitee
F
Frans • couple • fi
10
2026-01-16 • via Nuitee
A
Anthony Baez • couple • us
9
Excellent location and extremely clean
Pros:

Very clean rooms with plenty of space. Bathroom was spacious. Location is excellent for using public transportation. A entrance directly into Otemachi station and very close to Tokyo station.

Cons:

Getting to your room from ground level is a little circuitous, but that's an extremely small gripe.

2025-12-23 • via Nuitee
M
mohammed • couple • sa
7
2025-12-18 • via Nuitee
S
Salim • couple • ae
10
2025-12-12 • via Nuitee
• couple • us
10
Great place!
Pros:

Clean

Cons:

N/a

2025-12-11 • via Nuitee
J
Jaya Misra • family_with_children • in
9
2025-12-07 • via Nuitee
C
Chia • extended_group • gb
10
2025-12-03 • via Nuitee
C
Chia • couple • gb
10
2025-11-25 • via Nuitee
T
TADAYUKI • couple • jp
2
期待はずれでした。
Pros:

立地

Cons:

お風呂、洗面が使いにくすぎる
水浸しになる　
部屋カーテンが自動ではなく　ヨレヨレ
ラウンジのコーヒーも安い紙コップ

2025-11-17 • via Nuitee
J
Jan • couple • sg
9
2025-11-16 • via Nuitee
B
Bonie • family_with_children • id
9
2025-11-15 • via Nuitee
M
Mansour • solo_traveller • ae
9
2025-11-10 • via Nuitee
C
Chien-Hsiang • couple • us
10
2025-11-07 • via Nuitee