The Palace Hotel

Everything

Location very convenient. Ample carparking.
Staff friendly
Single room very spacious
Good breakfast selection

Pleasant and friendly staff

Warm comfy quiet room with a great grounds and sea view.
Comfy bed, bathroom with bath and plenty of hot water.
Reception staff really friendly and helpful.
Great restaurant staff and bar staff.
Inclusive 3 course dinners were very good, served and cleared quickly.
Very good breakfast, continental was buffet, hot was ordered via waiting staff and arrived quickly.
Bar prices very sensible.
We had a great 2 night stay and hopefully will return soon.
Thanks

Wonderful building and position, helpful and welcoming staff, great parking and a handsome foyer.
The one evening meal we had was excellent, though lacking in a choice of wines.

Staff were amazing, lovely and clean bed was so comfy views beautiful. Highly recommend.

Hotel was ok, but the staff made up for the lack of some comforts in the room.
Face cloths and tissues would also be a nice touch

I booked on the day and stayed in room 9. Check-in was friendly and the same member of staff served me with personality at the bar. This is the only positive that I can come up with unfortunately. The chairs in the bar are worn and stained. Room 9 is small with a very uncomfortable cheap-feeling bed with noisy springs that gave me backache the next day. I was woken by noisy floorboards above me and outside the door. The shower-curtain kept sticking to me, which was a horrible experience. The room and bathroom are dated.

When I arrived for breakfast a disinterested young lady told me I could sit wherever I wanted to. I was not shown to a table. I chose a large table set for four by the window to get natural light and settled down with a coffee. I was approached by Josh who did not greet me but asked if I was dining alone. He then told me that he would need my table for families and moved me to a table for two in the middle of the room. There were six of these larger tables and no others were in use. By the end of my breakfast two had been taken. Perhaps they would all have been needed, but the issue is in the manner of the approach. At no point was I greeted with a basic 'good morning' or in any way treated as a valued paying guest. It is either a lack of training in hospitality or poor recruitment. This is not a hotel that I would return to or recommend.

Lifts were good. The staff were friendly. The view was great. The bar was well stocked with plenty of choice. The bed was comfortable. The fire in the lounge was nice.

Close to everything nice facilities

Lovely big hotel

Centrally located, excellent reception & restaurant service. Unlimited tea & coffee on arrival
Rooms need an upgrade but adequate for short stay. Delicious dinner. Cooked breakfast very slow to arrive. Pool lovely but book slot early to avoid disappointment

Staff was friendly, helpful and accommodating.

Loved the hotel. Room was great. Loved having a bath, good sized TV and comfy bed. I was surprised to be provided with a kettle but no tea bags or coffee. I also brought my swim suit but didn't realise I should pay extra for wellness centre.

Breakfast was good plenty of choice . Room was a good size comfortable bed great view of the sea from our Seaview room.