The Palace Hotel

Hotels
8.8 (2538 reviews)
Esplanade Road , Paignton , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Excellent food
Cons:
Limited dinner menu
Room could be more modern

Categories

Cleanliness
8.66
Rooms spotlessly clean and spacious but a little tired.
Service
9.13
Staff were very friendly and efficient, providing a welcoming environment.
Location
9.17
Fantastic location, great for exploring.
Room Quality
8.62
Spacious and well-lit room with beautiful views.
Amenities
8.65
Facilities including gym and pool catered well to guests.
Value for Money
8.61
Excellent value for money, especially with breakfast included.
Food and Beverage
8.66
Food was exceptional with good variety, though dinner menu was a little limited.
Overall Experience
8.93
Overall, a lovely stay with high standards of service and quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:47

Property Description

Luxurious Accommodation with Stunning Sea Views
Located just 300 meters from Paignton Beach, The Palace Hotel offers a serene retreat with a garden, terrace, and a restaurant. The 3-star hotel provides free WiFi, private parking, and a cozy bar for guests to unwind.

Comfortable Rooms and Multilingual Staff
Each room at The Palace Hotel is elegantly furnished with a desk, flat-screen TV, and a private bathroom. Some rooms boast breathtaking sea views, adding a touch of luxury to your stay. The friendly staff, fluent in multiple languages including Arabic and German, ensure a warm welcome for guests.

Delicious Breakfast Options and Nearby Attractions
Start your day with a delicious breakfast offering à la carte, continental, or Full English/Irish options. With its convenient location near Preston Sands Beach and Goodrington Sands Beach, The Palace Hotel is the perfect choice for a seaside getaway. Book now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EXT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2538 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
G
Gert solo_traveller nl
5
2026-05-16 via Nuitee
M
Mik family_with_children de
8
Has it's hiccups but would recommend
Pros:

Impressive building with very friendly staff and a fantastic location opposite the pier. Town centre was about a 5 minute walk away

Cons:

Requested rooms together but we were on different floors. Requested a cot in one of the rooms and this had to be organised after Check In.
There was no hot water for an evening shower. I found out the next day that there had been a problem and the heating engineer had been called out that night. This information had not not passed on to the guests the previous day even though the hotel was aware of the problem. Apparently it's ongoing due to the age of the building.

2026-05-16 via Nuitee
F
Faye family_with_children gb
9
Outstanding Hotel- great location, wonderful food and fabulous staff team!
Pros:

Outstanding food- fantastic value for money! We always return specifically for the three-course meal. Fabulous room, very clean and lots of space. Great pool and facilities. Outstanding customer service- really accommodating. We return every year- my children love this hotel!

Cons:

The boiler was down- it couldn't be helped, and the staff were very apologetic; however, the cold showers were not fun.

2026-05-14 via Nuitee
M
marina couple gb
8
Pros:

Good breakfast. Helpful receptionist and waiting staff.

Cons:

Bar lady didn't know about putting brandy in brandy glass. Service a bit slow.

2026-05-12 via Nuitee
G
Gail solo_traveller gb
10
Pros:

Excellant service from all aspects clean comfy efficinet service and excellant surroundings

Cons:

No complaints at all

2026-05-12 via Nuitee
M
moyra solo_traveller gb
10
2026-05-12 via Nuitee
S
Susan couple gb
8
Really enjoyed our short stay.
Pros:

Excellent location. Staff friendly.

Cons:

Bath needed repair or replacement.

2026-05-12 via Nuitee
B
bridgette couple gb
6
OK for a short break but won't be visiting again.
Pros:

Position near the seafront

Cons:

Very old fashioned, arrived for breakfast with an hour to closing but much of the food, croissants already gone. People had 2 or 3 on their plates.
Staff said that there were no more

2026-05-11 via Nuitee
R
Rob solo_traveller gb
5
Ok visit, good location, think it’s better days are behind them
Pros:

Location, parking access

Cons:

Dated, no hot water first night, restaurant shuts too early (7.45pm last orders)
Noisy heating and water pipes/drains
No room safe
Small rooms

2026-05-08 via Nuitee
G
Griffiths solo_traveller gb
8
Pros:

Excellent service

2026-05-07 via Nuitee
L
Lucy couple gb
10
Overall was a lovely stay excellent value and would definitely stay again
Pros:

Loved the atmosphere of the hotel felt very relaxed and no hassle at all , the staff were all friendly and welcoming when me and my mum arrived and could do enough for us and overall made us feel comfortable

Cons:

The only struggle we had was the windows in our room as the room was so hot and we wanted the windows open we struggled to work them and had to get someone to do it for us but the staff did help us sort the situation

2026-05-06 via Nuitee
J
John family_with_children gb
4
Ok but for price need more
Pros:

Location is fantastic. Staff friendly and helpful.

Cons:

Hotel gone downhill fast. Bar prices extortionate. Very tired furniture . Wanted to charge £25 corkage as they didn't sell spirit I prefer. Used this hotel for family visits but will now be trying elsewhere

2026-05-06 via Nuitee
S
Stephen family_with_children gb
7
2026-05-04 via Nuitee
J
J J couple gb
9
Lovely hotel
Pros:

Breakfast and dinner were very good

Cons:

Nothing

2026-05-02 via Nuitee
M
Mark couple gb
9
Enjoyed the good parking.
Pros:

The pool as a guest.

Cons:

Shower was a little small.enjoable

2026-05-02 via Nuitee
D
Debra family_with_children gb
8
One night stay
Pros:

We came for 1 night as we were attending a funeral.
Staff were lovely. The young lady on the front desk was particularly helpful.
The bed was comfortable
Room was spacious

Cons:

Improvement to facilities in the swimming pool are definitely needed.
Dropped something on the bedroom floor and noticed under the bed could be cleaned a bit better.

2026-05-01 via Nuitee
Z
Ziggyrosa solo_traveller gb
10
Excellent
Pros:

Always a joy to stay at The Palace as the staff are exceptional. Most of them being there for many years so its lovely to see the same faces.
It is a lovely old elegant hotel with a lot of charm.
The rooms are comfortable and clean and the beds are lovely to sleep in. Big white towels, tea and coffee making facilities and lovely en suite bathroom.
The meals in the restaurant are delicious and hot in the evenings and breakfast is plentiful with a very good choice of fare.

Cons:

I think some of the appliances in the rooms are getting a little old. The tv in room 31 was so glitchy it was impossible to watch, although I'm sure not everyone does watch tv when away. Also the windows were impossible to open or close. But having said that, these are minor issues that are easily rectified.

2026-05-01 via Nuitee
M
Manuela couple de
5
Besser man lässt sich das Zimmer zeigen bevor man bleibt
Pros:

Es wurde sich Mühe gegeben. Altes Hotel mit Charme.

Cons:

Unser kleines Zimmer zum Innenhof. Ein Fenster ließ sich nicht öffnen. Das Andere ging direkt zur Feuerleiter, das macht man nicht auf. Laut und Licht die ganze Nacht. Also das Zimmer würde ich niemals wieder nehmen... Es war für eine Nacht-aber wir haben uns nicht wohlgefühlt.

2026-04-30 via Nuitee
P
Peter couple gb
8
Enjoyed the 3 nights, just found drink expensive so went out
Pros:

Meals were nice, service was good, staff helpful.

Cons:

Bed was very uncomfortable. Drinks very expensive, watered down orange juice in morning more like orange squash.
Scrambled egg looked and tasted like pre-made, only one toaster for all you had to queue!
Run down does need updating! Badly chipped sink!

2026-04-30 via Nuitee
T
Tracey couple gb
8
2026-04-29 via Nuitee