Benjamin Resort

Room is severely outdated. None that i was shown match the pictures online. To get an upgrade to a decent clean-ish room, was told i would have an extra 900 baht a night.

Mattress is rock solid and covered in plastic, making it incredibly uncomfortable. Also was chasing and catching cockroaches each night, handing them to staff to be told ‘i will get you a new glass’. This was all done by google translate as no staff spoke a word of English

It was my second time in Kamala, and highly doubt i will be returning

Clean and comfortable stay. Peaceful nights in a quiet area on the beachfront. Lots of bars and restaurants nearby and a couple of 7/11 shops. All in all a fabulous stay.

You can walk barefoot to the beach

Stedet er meget slidt og har behov for at der bliver gjort
Noget ved det , der var konstant myre på gulvet og sengen havde bestemt set bedre dage.

Hard beds, room located at bottom floor next to laundry, no view whatsoever from room. Safetybox not attached to wall, just to carry away if you wanted to. Overall not something I could recommend.
We changed accommodation to Bird Beach House where we were very satisfied with our stay...

The location is great, the rest is terrible

The price was low, I was a little concerned. Very nice room and a value for the money. Very expensive in Phuket this time of year.

Staff was great, good area to be near everything.

Can't say anything nice. Except the location, but not worth all the lack of basic comfort. It's way overpriced for what you get. Should be 25% of the room rates.

We booked a 9-night stay at this property after seeing attractive photos on Hotels.com and a reasonable price. Unfortunately, the reality was far from what was advertised.

Upon arrival, we checked into our room on the 4th floor, only to discover there was no elevator. This was an unpleasant surprise, especially as we had luggage to carry up. We had specifically booked a room with a balcony, but the "view" turned out to be a solid concrete wall.

The room itself was dirty—there was sand in the bed, and the shower didn’t work. When we complained, the staff simply brushed the sand off the bed and wiped the showerhead with their hand. No further action was taken to address these issues.

The property claims to be a "resort," but it doesn’t come close to meeting the standards one would expect. Daily cleaning was non-existent; the floor was occasionally swept, but no proper cleaning was done. Basic amenities like instant coffee were not replenished, and we had to repeatedly ask for clean towels.

To be honest, calling this place a "resort" or even a "hotel" is misleading. It’s more akin to a poorly maintained hostel. It’s unwelcoming, dirty, and offers substandard facilities and service.

I would strongly advise against staying here. Save yourself the disappointment and look elsewhere for accommodations that live up to their descriptions.

Room / 'balcony' was not as photos showed on booking.
Our room was ground floor, which meant great access out onto the beachfront along the corridor, but our 'balcony' was a patio into the alleyway.
The room overall was clean, but had a strong (unpleasant) stale smell which hung around for two days despite trying to ventilate.
Room decor was outdated and tired, but the bed was very large and comfortable.
Would have been nice to have a thicker bed cover available (only a sheet on the bed), as the aircon was either very cold or blew out warm stale smelling air.
On the third day, we came back to find a cockroach in our room, which wasn't nice, but the staff were very good at dealing with quickly.
There were beach towels available from reception for guests to use, towels were threadbare (beach and bathroom) and some shed clumps of black pubic hairs when using.
The location was amazing, right out onto the beach and the Beach Fusion cafe does exceptional food and drink (breakfast, lunch and dinner - paid separately).
Overall we would not stay again because of the hygiene problems, but the location was what saved it for us whilst we were there.

Horrible custoner services kept items I left behind and hung up on me when I asked for help getting items back

Helt okej, vårat rum hade balkong med fantastisk utsikt. Okej säng, bra AC. Badrummet hade behövt en renovering.

Väldigt fint läge med stranden precis utanför men rummet var lite halv tråkigt. Vattnet slutade fungera efter 5 minuter, men de var ganska snabba på att åtgärda det.

Sijainti oli hyvä.Henkilokunta miellyttävä.Huoneita voisi päivittää.

Décevant !! Salle de bain plus que sommaire !! Pas de restaurant mais un semblant de snack très cher pour la Thaïlande !! Impossible de dormir avec la climatisation car beaucoup beaucoup trop bruyante !! Selon la chambre que l’on vous attribue vous avez un mur à un mètre de votre balcon !!!

Prisvärt hotell nära stranden, även om det var lite slitet så var det fullt funktionellt.
Trevlig och mycket serviceinriktad personal!

Das Hotel liegt angenehm nahe am Strand, allerdings sind auch Nacht-Bars in der Nähe, welche bis lange in die Nacht laute Musik ertönen lassen. Tagsüber hatte ich eine Baustelle im Hotel und es hämmerte und bohrte durchgehend. Vielleicht nur Pech, aber an sich störend, wenn man nicht mal tagsüber seine Ruhe findet. Im goßen und ganzen jedoch empfehlenswert, wenn man mit Lärm ein bisschen umgehen kann ...

Do not book this property. It is infested with cockroaches and you will not get a refund. Expedia is to blame because they see the bad reviews but still keep this accommodation on their website. It’s not a hotel and it most definitely is not a hotel. It’s rooms on the beach that are in a very bad state of disrepair. Kamala beach is beautiful and the accommodation is in the best area of Kamala beach. But probably the worst accommodation in Thailand. Staff we absolutely lovely and helpful. This is a very honest review.

The Benjamin “resort” is a hostel. Please only book this if you are looking for the most basic accommodation. It is in an extreme state of disrepair, however the staff keep the rooms as clean as they can & it is not dirty. The staff are very friendly. The location is right on Kamala beach. There are great restaurants at the back and front of the hotel. It is the best location. However as stated above it is budget accommodation and expect to see cockroaches.

You may ask why I ended up there. Well we booked an apartment’s on the Expedia app 1 year ago. It was transferred over to their sister company VRBO. The host did not turn up so we had to hurriedly find accommodation because Expedia left us stranded in Thailand. We had no where to go. We original booked 4* accommodation and we had to book quickly or else we would have been on the street. We didn’t read the reviews and we ended up at Benjamin. Every day people came in screaming at staff and demanding a refund. YOU WILL NOT BE GIVEN A REFUND. This is not the hotels fault. This is Expedias fault. Expedia can see the terrrible feedback on Benjamin but still keep the hotel on their site. They can easily remove but they rather keep it and gain profit from commission. Expedia has become a very unscrupulous company. I have used for over 20 years. After this trip I will never use Expedia again.

Det lignede slet ikke billederne, det var slidt og ulækkert. Toilettet løb og der var dyr i vasken. Der var larm hele natten fra gæster og deres gæster der kom hjem.