THE JUNEI HOTEL Kyoto Imperial Palace West

Hotels
Independent
9.4 (48 reviews)
14 Sanchome Shimo Chojamachi, Higashihorikawa-dori, Kamigyo-ku, Kyoto, Kyoto, 602-8056 , Kyoto , JP

Facilities

Proposal/romance packages available
Lot hours - 24 hours
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Attentive staff
Beautiful rooms
Great location
Excellent amenities

Categories

Cleanliness
9.31
The property is very nice, clean beautiful setting.
Service
9.78
The most attentive staff you could imagine. Fantastic customer service.
Location
9.32
Hotel very well located for visiting Kyoto; quiet neighborhood.
Room Quality
9.67
Rooms are beautiful and very comfortable.
Amenities
9.3
Amenities bespoke to my needs; wonderful bath and shower.
Value for Money
9.26
Standard quality for this hotel tier.
Food and Beverage
8.81
Breakfast options varied and enjoyable.
Overall Experience
9.78
My stay surpassed my expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:12

Property Description

Luxurious Accommodations
Indulge in one of the 8 individually decorated guestrooms with Tempur-Pedic beds, down comforters, and deep soaking bathtubs. Stay connected with complimentary wireless internet access and enjoy flat-screen televisions.

Convenience at Your Fingertips
Benefit from a 24-hour front desk, multilingual staff, and luggage storage. Need assistance? Concierge services and room service are available, including delicious local cuisine breakfasts for a fee.

Prime Location
Discover the rich history of Kyoto with Nishijin Textile Center and Kyoto Imperial Palace within a short distance. Explore nearby attractions such as Nijō Castle and Nishiki Market. Conveniently located near major airports, including Kansai Intl. Airport. Reserve your stay at THE JUNEI HOTEL Kyoto Imperial Palace West for an unforgettable experience.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9.4
Based on 48 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.67
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.78
N
Nat partner
10
Pros:

Didnt see spa but bath/shower room great.

2025-10-01 via Nuitee
J
James
10
Pros:

The most attentive staff you could imagine. Honestly one of the best hotels I’ve stopped at. The rooms are beautiful and the bed was soooo comfortable. I could not recommend this place enough.

2025-09-30 via Nuitee
D
Daniel
10
Great sleep,safety & caring customer service.
Pros:

My stay at the JUNEI surpassed my expectations. The customer care was amazing. The amenities were bespoke to my needs and the quality of the rooms facilitated the best sleep and relaxation. My advice to family and friends would be to stay at the JUNEI

2025-09-15 via Nuitee
E
Elizabeth family
10
Pros:

Fantastic hotel. We thoroughly enjoyed our stay!

2025-09-12 via Nuitee
C
Celine family
10
Pros:

The property is very nice, clean beautiful setting and quiet neighborhood. The staff is friendly and accommodating. Very nice experience.

2025-08-27 via Nuitee
A
Amandine
10
Séjour parfait
Pros:

Hôtel très bien situé pour visiter Kyoto. Chambre très confortable. Services et prestations au top. Accueil parfait

2025-08-27 via Nuitee
K
KIYOFUMI family_with_children
10
Pros:

なんといってもスタッフの方々の心のこもった対応に感謝です。こまやかな配慮もしていただき、非常に助かりました。部屋もモダンな和の内装で、お風呂も広く、浴室からの植物の眺めも落ち着いていてよかったです。朝食付きを頼みましたが、毎日違うお店からの仕出しで、お店の違いを感じることが出来楽しかったです。お部屋の飲み物やお菓子も毎日補充していただけて、よかったです。今まで旅行で宿泊した宿の中でも最上位クラスのよい宿でした。また利用したいです。

2025-08-18 via Nuitee
R
Reviso
10
Parfait
Pros:

Tout etait impeccable

2025-08-07 via Nuitee
E
Elizabeth family
10
Pros:

The staff is very professional and kind! Thank you, it's also just a lovely respite. The bath for me was heavenly

2025-08-05 via Nuitee
A
Anne family
10
Pros:

Our room was large and very compact with a spa located like bathroom. The staff was very accommodating. The neighborhood is quiet and uncontested but convenient to attractions and public transportation.

2025-07-20 via Nuitee
D
diane family
8
Pros:

Very nice boutique hotel. Small and quiet. Only reason for not giving a perfect review is that the room we had was very musty and moldy smelling.

2025-07-02 via Nuitee
T
Todd family
10
Pros:

staff were all so kind and helpful. amenities and welcome gifts were amazing. room facilities are all great quality. hot tub and bathroom in general was top notch.

2025-06-19 via Nuitee
J
Jari
10
Pros:

Excelent Place

2025-06-17 via Nuitee
K
Kathrine
10
Pros:

Good location. Staff very friendly. Very clean.

2025-06-10 via Nuitee
M
Michele partner
10
Pros:

Great property. Staff was very helpful and spoke great English which was a bonus.

2025-05-28 via Nuitee
M
Mackenzie family
10
Pros:

We loved this small luxury boutique hotel and its traditional Japanese experience.

2025-03-27 via Nuitee
A
Angel Francisco
10
Pros:

The staff was amazing.

2025-03-25 via Nuitee
R
raja family
10
Pros:

The staff provide an outstanding service and support. They even helped us to order food to our room with dietary restrictions. Staff are very friendly and extremely helpful. We had a wonderful stay for our Valentine's day in Kyoto.

2025-02-18 via Nuitee
R
Rasika family
10
Pros:

We are a family of 4 and we booked 2 rooms. The service was incredible from start to finish. Aya and Rodrigo go out of their way to make sure you have everything you need. There was also a young Japanese man, I forgot his name. He was the sweetest person you will ever meet. The rooms were spacious and very clean. The neighborhood is very quiet and a little bit away from the city, but there are places to eat within walking distance. I would stay here again if we ever came back to Kyoto!

2025-01-06 via Nuitee
W
William partner
10
Pros:

This was our first time in Japan, the staff are super nice and welcoming to tourist. They helped us navigate the area and even booked reservations for us.

2024-12-17 via Nuitee