Hotel Sunroute Tokushima

Hotels
Independent
9.2 (156 reviews)
1-5-1 Motomachi, Tokushima, Tokushima, 770-0834 , Tokushima , JP

Facilities

Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Elevator
Breakfast available (surcharge)
Full-service spa
See all facilities

Review Highlights

Pros:
Great location
Helpful service
Clean and new facilities
Cons:
Gym cleanliness issues
Limited food options
High gym fees

Categories

Cleanliness
8.45
Some reviews indicated issues with cleanliness in the gym and shared areas.
Service
9.95
Many reviews praised the staff's kindness and helpfulness.
Location
9.95
Consistently highlighted as a strong point, being centrally located near the station.
Room Quality
8.95
Described as a standard business hotel, generally satisfactory.
Amenities
9.45
The hot spring and sauna were particularly appreciated.
Value for Money
8.95
Overall good value; however, the gym fee was considered high.
Food and Beverage
8.45
Limited food options mentioned, but coffee shop appreciated.
Overall Experience
9.45
General sentiment is very positive, with various amenities enhancing the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:22

Property Description

Indulge in Relaxation: With a full-service spa, hot springs, and a sauna, pampering yourself is a must at Hotel Sunroute Tokushima.

Delicious Dining Options: Enjoy a variety of culinary experiences at the hotel's 4 restaurants, coffee shop, and bar/lounge, ensuring your taste buds are always satisfied.

Convenient Amenities: Stay connected with complimentary Wi-Fi, unwind in the ballroom, and make use of practical services like dry cleaning and a computer station.

Book now for a rejuvenating stay at Hotel Sunroute Tokushima, conveniently located in the heart of Tokushima, just steps away from Shinmachigawa Mizugiwa Park.

Important information:

  • Hot springs access available from 6:00 AM to midnight.
  • Guests under 13 years old are not permitted at this adults-only property.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 156 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.95
Room Quality: 8.95
Amenities: 9.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.45
S
shin
8
Pros:

朝食メニュー豊富で美味しかったです。

2025-10-12 via Nuitee
S
SHIGEKI
8
Pros:

朝食、大変美味しく頂きました。
スタッフさんも対応が素晴らしく助かりました。部屋の広さも問題無しでした。

2025-10-12 via Nuitee
K
katherine
8
Pros:

Room was very clean. Onsen could have been cleaner. Staff could have been friendlier. Overall a convenient location to Tokushima station with a family mart on the first floor

2025-10-11 via Nuitee
S
SEIJI
8
Pros:

フロントの場所が分かりにくかったです。
あと宿泊当日はEast棟の11Fから温泉施設に行くのにEast棟の11Fラウンジで宴会をしていたので通り難かったです。11Fで宴会がある場合は3Fから連絡通路を使用して行くようにアナウンスをして欲しかったです。

2025-10-11 via Nuitee
H
Hirofumi family
10
Pros:

温泉がついており、この温泉が茶褐色でとても気持ちよかったです。朝食とは思えないほど、種類が多く、美味しかったです。徳島ぽいすだちなどもありました。また、機会があれば泊まりたいです。

2025-10-10 via Nuitee
M
Ming-Yi
10
Pros:

櫃檯服務態度親切

2025-10-09 via Nuitee
N
NOBUYUKI
8
Pros:

繁華街は歩いて15分くらいですが、駅前で便利です。

2025-10-05 via Nuitee
あつこ family
10
Pros:

立地も便利、温泉もお部屋もとても快適でした。

2025-09-30 via Nuitee
?
?? partner
8
Pros:

お風呂が良かったなあ

2025-09-18 via Nuitee
T
Toshio family
6
Pros:

東棟、西棟があることを教えてもらえず、東棟のエレベーターに乗ってしまいあるはずのない部屋を探し回ってしまった。せめて、部屋まで乗るエレベーターの指示は欲しかった。温泉の泉質はよかったですが、風呂の外にあるジャグジーの泡が備え付けのボタンを押しても全然出てくれませんでした。

2025-09-18 via Nuitee
T
TOSHIHIRO
8
Pros:

大浴場洗い場のシャワーの水圧が弱かった。
チェックイン、チェックアウトは端末操作なので楽。

2025-09-15 via Nuitee
Y
YUUICHI
10
エレベーターがなかなか来ない
Pros:

1階がエントランスで3階がフロント、2階には飲食店が入っています。1階から2階へはエスカレーターがありますが3階へはエスカレーターが無く、階段かエレベーターのみ。そのためフロントへのアクセスは必然的にエレベーターとなるが、エレベーターが2基しかなく、とにかく待たされる。導線が悪い。

2025-09-15 via Nuitee
かずえ family
6
Pros:

朝食は地のものも揃えてありますが、ブュッフェならもう少し安く、又は定食てきでもいいかなと思います。

2025-09-15 via Nuitee
N
noriko
10
温泉が朝から入れる
Pros:

とても良いホテルでした。朝、夜行バスで到着したのですが、7時から一般客として温泉に入れたのですごく助かりました。スタッフの皆さんもとても明るく親切で気持ちの良い滞在が出来ました。また徳島に来る時は泊まりたいです。

2025-09-12 via Nuitee
Y
YOSHIMI
8
Pros:

静かで良かった のんびりと夜間過ごせました
ありがとうございました

2025-09-07 via Nuitee
M
Ming Fai Kelvin partner
10
Pros:

This hotel is very close to Tokushima Station. It's new and clean with hot spring and sauna. I would give it a 10/10.

2025-08-30 via Nuitee
J
jun
10
Pros:

The hot spa on the top (11th) floor was excellent! Also the 24 hours open convenience store in the 1st floor is literally convenient. Also Very good was Tully's coffee on the 1st floor. It was an excellent stay.

2025-08-21 via Nuitee
1
186guillaumea Family Shizuoka, Shizuoka Prefecture, Tokai, Chubu
8
Great location
Pros:

Centrally located just across the Tokushima station and highway bus terminal. If you come by car, they parking available a few minutes walk away. Be aware, the reception is located on the third floor. Restaurants are located on the second floor. On the first floor, there are a convenient store ( family mart), coffee shop ( Tully's), omiyage/souvenir store. In the lobby area ( third floor), there's the reception, with automated check out terminals If you are in a hurry. Also there's a lounge, with a Play area for the little ones. You can enjoy the view the Tokushima station square. Amenities are available for the bathroom, as well as information about the area. A fridge with complementary water, pocari sweat and sometimes local delicacies is there for guests, to help you survive the heat especially if you come in the summer, for the Awa Odori festival.
Rooms are located in the east and west towers. They have an onden on the roof, it seems to be pretty popular. You can check the occupancy of the onsen on the tv in your bedroom. They also have a gym on the top floor, but it's not free. Over a 1000¥ for a day use. Pretty expensive.
The hotel, overall, is very clean. Friendly service . They have vending machine and ice machines on the floors.
Location wise, in my opinion, you can't beat it. You are at walking distance of most landmarks/activities, especially if you come for the Awa Odori festival.

2025-08-14 via Tripadvisor
V
Verified traveler
10
1人徳島で泊まるなら特におすすめです
Pros:

駅前で天然温泉、サウナ付き。
夜遅くまでサウナも利用できるのはとても有り難いです。
徳島に来る度に利用しています。

2025-08-12 via Nuitee
Y
YUMIKO family
10
Pros:

立地が良くコンビニも一階にあり便利です

2025-08-08 via Nuitee