Kristal Inn Hotel UITM Shah Alam

Hotels
•
ZUZU HS
6.4 (12 reviews)
24, Jalan Kristal J7/J, Seksyen 7, Shah Alam, Selangor, 40000 , Shah Alam , MY
60-3-55239636

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Smoke-free property
Coin laundry on site

Review Highlights

Pros:
Staff mentioned in one review
Cons:
Dirty bed sheets
Unprofessional staff behavior
Booking issues
No refund provided for cancellations

Categories

Cleanliness
2
Cleanliness received very negative reviews, with reports of dirty bed sheets and poorly serviced rooms prior to guest check-in.
Service
1.5
Service was rated very poorly due to unprofessional behavior from the staff, including poor responses to guest issues and complaints about customer service.
Location
5
Location was not a prominent point of discussion in the reviews provided, so an average rating is given as no specific positive or negative feedback was mentioned.
Room Quality
2.5
Room quality was criticized due to reports of a full hotel resulting in booking issues and replacement of reservations without refunds.
Amenities
5
There were no specific comments about the amenities, so an average score is assumed.
Value for Money
1.5
Given the negative feedback on service and room quality, guests likely perceived the value for money as very low.
Food and Beverage
5
No mention of food and beverage services was found in the reviews, which defaults to an average score.
Overall Experience
1.8
The overall experience as described by guests was highly negative, with serious complaints about customer service and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 00:28

Property Description

Experience a perfect blend of comfort and convenience at Kristal Inn Hotel UITM Shah Alam, your ideal home away from home.

Modern Accommodations
Indulge in one of our 20 air-conditioned rooms, complete with LCD televisions and rainfall showerheads to elevate your relaxation experience.

Exceptional Amenities
Enjoy complimentary wireless internet access to stay connected, along with dry cleaning services and a 24-hour front desk dedicated to ensuring your comfort and convenience during your stay.

Prime Location
Situated in Shah Alam's vibrant Seksyen 7, you'll be just minutes away from popular attractions like Taman Lake Park and I-City, making it easy to explore all that the area has to offer.

Don't miss out on an unforgettable stay – book your adventure at Kristal Inn today!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

6.4
Based on 12 reviews
Cleanliness: 2
Service: 1.5
Location: 5
Room Quality: 2.5
Amenities: 5
Value for Money: 1.5
Food and Beverage: 5
Overall Experience: 1.8
F
Francis Xavier • solo_traveller • in
5
Cons:

No windows, no dim light ,no one to carry the luggage.

2025-10-18 • via Nuitee
E
Eyrah • family_with_children • my
5
Pros:

Dekat dgn uitm shah alam, ade kedai makan n shop kt bwh. Senang nk beli ape2..

Cons:

Ruang bilik sgt sempit.. nk smyg pon susah sikit..

2025-10-16 • via Nuitee
F
fauzi • family_with_children • my
3
2025-10-15 • via Nuitee
M
MOHD ZOHDI • family_with_children • my
2
2025-10-06 • via Nuitee
S
Salim • solo_traveller • in
10
2025-10-01 • via Nuitee
M
Mazlan • family_with_children • my
7
2025-09-29 • via Nuitee
A
Azmi • family_with_children • my
7
Pros:

Parking and Restaurants nears hotel.

Cons:

No lift

2025-09-28 • via Nuitee
Z
zainal • family_with_children • my
5
2025-09-18 • via Nuitee
R
Rosmini • couple • my
4
Cons:

Bilik terlalu kecil, ruang solat amat2 terhad

2025-09-14 • via Nuitee
T
Tadimalla V V L N Rao • solo_traveller • in
10
2025-08-23 • via Nuitee
R
Ruminah • family with young children • my
10
Exceptional
2025-05-29 • via Nuitee
N
Nik • young couple • my
1
Bad
Cons:

very bad ...not money worthy..bathroom in bad condition, television not function,blanket very thin

2025-05-02 • via Nuitee
M
Muhammad • family with young children • my
4
Meh, wikl not repeat
Pros:

Okay ish..typical budget hotel

Cons:

Very deceptive. By the name itself i thought it was hotel that was operated by uitm, but i was wrong.

2025-04-21 • via Nuitee
Z
Zahari • young couple • my
3
Poor
2025-04-11 • via Nuitee
M
Mohamad • family with young children • my
3
Poor
2025-02-28 • via Nuitee
H
Hazari • group • my
3
Poor
2025-01-18 • via Nuitee
F
Fitrah • family with young children • my
9
Superb
2024-12-18 • via Nuitee
S
Subhan • family with young children • my
5
Passable
2024-11-11 • via Nuitee
M
Muhammad • solo traveller • my
9
Superb
2024-10-08 • via Nuitee
M
Mohamad • solo traveller • my
3
Poor
2024-08-25 • via Nuitee