TreeCasa Hotel & Resort

Me encantó todo perfecto

The cabanas are nice , they need more activities at nite

Tree Casa is an experience that everyone need to do while on vacation in San Juan del Sur.
This place is magical beautiful great staff and customer service and the offer private tour to a virgen beach with in their property with shudule waters and towel for free if you stay with them, I highly recommend Tree Casa

It’s so beautiful and feels so special!

Loved the place and the staff and food were excellent.

good

Beautiful hotel

Such a beautiful resort. Highly recommend. It has something for everyone. It is very beautiful.

I never write negative reviews, but I feel travelers need to be warned. The property itself is beautiful. It is poorly thought out in regard to noise and privacy. All the balconies look at each other and they are not enclosed. At check in we were told of a wedding party, but that it wouldn’t be too bad. It went on until who knows what wee hour of the morning. It was basically like we were next to a night club. What kind of operation puts a noisy venue right next to places to sleep? Not the serene out in the jungle experience we were looking for. Then there is the issue of our ac being broken. We were told multiple times it was fixed, it was not. It blew room temperature (87 Fahrenheit) air. They blamed us for opening the balcony, which was only done briefly to see if maybe a cross breeze could cool the room a little, it was cooler outside than in. We moved at 8:30pm to a little duplex where the guy next to us was hacking up a storm all night. 4 times the flood light by the door beeped and turned on during the night. Making it look like daytime in the room. In the first room the shower didn’t drain. The beds was comfortable, sheets were nice. The futon was terrible two small pieces that didn’t push together. The pool was great, noisy with people not staying there, but that didn’t bother us it closes at 7PM. Since it is full of non guests I did not feel comfortable leaving my phone unattended to go in the pool. Restaurant was good, no service after we ordered.

Front desk agents were amazing! They were so kind one of the gentleman there helped us with our bags and even escorted us to our cabin. Best service I have ever received so far!

If you love nature, a quiet place to relax and exquisite local gastronomy, this is the place to be. I can’t describe it, you have to live your own experience. It is so magical that it helped me remember my childhood days how this place can have a significant impact. The pool area is beautiful and so is the private beach. You won’t regret it. The staff is friendly and eager to help you in any way to please you.

I had such high hopes upon arriving at this property, but the hospitality was nonexistent. I expected the treehouse to be a family friendly experience, but the property caters more to adult parties and day pass drinkers. We arrived on a Saturday and they were hosting a wedding. Music was thumping and instead of placing the rooms of the party-guests near the venue, they placed OTHER guests, like my family. This was incredibly inconsiderate. They could have easily avoided the issue by placing the party guests around the venue location. And place non-party guests away. They did the opposite. We were literally the room right next to the party. Needless to say we didn’t get any sleep. Wait staff ignored us. Reception disappeared. Messages to front desk via WhatsApp went unreturned. There are so many other less expensive treehouses in Nicaragua where you will receive superior service and be treated like a guest. If I wanted a thumping party, I would have stayed closer to the clubs in town, not in nature. Unbelievable disappointment. I was not the only guest to complain. The front desk manager smiled and offered a 10% discount on food purchases. I would have rather had a relaxing experience.

Sunday night, no wedding, but music BLASTING again. If you want a club scene, this place is for you. If you are a family, who wants relaxation, AVOID

Love it. I will definitely come back again.
Thank you all for the great service and costumer service.

The property is very beautiful and the service is amazing!! However the surfing beach is about 25 minutes away and you’ll need your own transportation!

I cant say enough about this place. Its my second visit, the grounds are absolutely stunning, the staff is incredible, the upkeep is top notch and maintained beautifully. Villla's are also very clean and comfortable.

Thank you Treecasa! I will definitely return ♡♡♡

Amazing place next to the nature

Great pool

Beautiful property. The scenery was beautiful the staff was friendly. I enjoyed everything about it. Wish I could have stayed longer. Do remember it is surrounded by trees so expect a critter here and there . My lucky guest was a spider. Drinks could be a little stronger but you can always buy yourself a bottle before exiting the airport.

Absolutely gorgeous property!! Clifford is the best. I will always come back to Tree Casa.

This hotel is absolutely stunning!!! I can’t get over how accommodating Clifford was, he made sure all of my needs were met. My room was stunning and the whole resort was gorgeous. The private beach and horse back riding is an absolute must. Tree Casa will always hold a special place in my heart.