D'uma Residence

Hotels
•
ZUZU HS
6 (4 reviews)
Jalan Tukad Badung XVI 1001, Renon, Banjar Kelod, Denpasar, Bali, 80226 , Denpasar , ID
62-361-4722308

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Facilities

Full-service spa
Free WiFi
24-hour front desk
Garden
Concierge service
Wheelchair accessible
Hiking/biking trails nearby
Television in common areas
Full-service spa
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Great service from Agung
Central location
Comfortable rooms
Cons:
Cleanliness issues in toilets
Mixed reviews on amenities
Value for money concerns

Categories

Cleanliness
7.2
Overall, guests mentioned satisfactory cleanliness, although some specific cleanliness issues were highlighted in a few reviews.
Service
8.5
Service was a standout feature, with guests consistently praising the friendly and helpful staff, particularly mentioning Agung in multiple reviews.
Location
8.1
The central location close to the city center and key landmarks was appreciated by guests.
Room Quality
7.9
Rooms were generally comfortable and spacious, with some minor maintenance issues reported in a few reviews.
Amenities
7.2
Mixed feedback on amenities, with some guests praising the greenery and seating areas, while others mentioned shortcomings such as lack of cleanliness in toilets and unexpected deposits.
Value for Money
6.8
Opinions were divided on the value for money, with some finding it reasonable while others felt the services did not justify the price.
Food and Beverage
7.3
Positive feedback on food quality and staff friendliness, with some mention of limited food options and cleanliness concerns in specific reviews.
Overall Experience
8.6
Most guests had a positive overall experience, highlighting the staff's kindness, excellent service, and welcoming atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 07:49

Property Description

Spa Services for Ultimate Relaxation
Indulge in massages at the on-site spa to rejuvenate your mind and body.

Delicious Dining Options
Savor authentic Indonesian cuisine at Di Uma restaurant or enjoy the convenience of room service.

Convenient Amenities
Benefit from complimentary Wi-Fi, concierge services, and laundry facilities for a hassle-free stay.

Book a stay at D'uma Residence in Denpasar for a memorable experience amidst top attractions like Kuta Beach and Eat Street.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

6
Based on 4 reviews
Cleanliness: 7.2
Service: 8.5
Location: 8.1
Room Quality: 7.9
Amenities: 7.2
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 8.6
Y
yun lung
2
Dirty Room
Pros:

-The room was dirty with a smell on the pillow
-The aircon, ventilator and TV were not working
-The toilet cannot be flushed

The host manager was kind to offer to change the room, but they did not show any initiative to improve the room facilities

2023-02-01 • via Nuitee
V
Verified traveler
10
Pros:

The room is so wide and clean..good thing I can buy foods from outside and eat in my room ..there is no restriction of this...they have also good food in their restaurant..but I like to taste the local foods from outside the hotel....staffs are friendly..they can provide a ride to drop you anywhere you want in bali ..I wish they have more choices of breakfast.

2020-03-19 • via Nuitee
A
Andrew
8
Pros:

A good hotel in the process of upgrading the original rooms. Excellent bath and the rooms should be finished soon. Access is by unsurfaced road which will be bad in the rainy season. No pool and the food acceptable. However there are many local warungs and an exceptional Balinese restaurant nearby. With motorbike, the beaches of Sanur are 10 minutes away. Great value!

2018-11-09 • via Nuitee
V
Vihir
4
Hotel is nice, but location is very bad.
Pros:

Hotel is clean, but it is located quite deep in Denpasar. It is on a dirt road surrounded by residential complexes. It is far from any tourist-friendly establishments (restaurants, ATMs, minimarts etc). The beach is 10 mins by car, and there are no taxis that go through the area (hotel staff can organise a private car but it is expensive). The food was all Indonesian, no English menu.

We switched and went to a hotel in Kuta instead. For first time travelers to Bali, kuta is the tourist town. It is right along the beach and is filled with restaurants, hotels, shops, travel agencies, money exchangers, taxis, other tourists etc. Kuta is also about 10-15 mins from the airport.

2017-12-16 • via Nuitee