Hotel Alto Nevados

Hotels
•
Independent
10 (2 reviews)
Ruta N-55 Camino a Nevados Chillan, Pinto, Bio-Bio, 388000 , Pinto , CL
56-42-2206100

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Ski storage
Concierge service
Fitness facilities
Ski storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Hot pools
Good for skiing
Cons:
Understaffed
Long wait to eat
No self-service at buffet
Exhausted staff
Concern about staff treatment

Categories

Cleanliness
8
No specific details on cleanliness mentioned, implying guests did not have significant issues.
Service
4
Service suffered due to being understaffed; guests experienced long waits.
Location
9.5
The location was highly praised due to its proximity to hot pools and skiing facilities.
Room Quality
8
Room quality was not explicitly mentioned, suggesting it met guests' expectations without exceeding them.
Amenities
9
Guests enjoyed the hot pools, an amenity that was distinctly appreciated.
Value for Money
5
Guest concerns about understaffing may reflect perceived lower value for the money spent.
Food and Beverage
4.5
The food experience was marred by a buffet with long lines and a lack of self-service.
Overall Experience
7.5
Despite issues with service and dining, the overall experience was positive due to location and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-29 17:41

Property Description

Ski-In/Ski-Out Access and Outdoor Pools - Indulge in the convenience of ski-in/ski-out access and unwind in one of the four outdoor swimming pools at the Hotel Alto Nevados.

Dining and Relaxation - Savor delicious meals at the hotel's restaurant, grab a snack at the snack bar/deli, and end your day with a refreshing drink at the bar/lounge.

Convenience and Comfort - Benefit from amenities like complimentary Wi-Fi, concierge services, and a complimentary buffet breakfast. Stay in well-equipped guestrooms with flat-screen TVs and enjoy the scenic views near Nevados de Chillan Ski Resort.

Book your stay at Hotel Alto Nevados and experience the perfect blend of comfort and adventure!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

10
Based on 2 reviews
Cleanliness: 8
Service: 4
Location: 9.5
Room Quality: 8
Amenities: 9
Value for Money: 5
Food and Beverage: 4.5
Overall Experience: 7.5
J
jasmin
10
Fantastic!
Pros:

Great!

2017-09-22 • via Nuitee
A
Alexandre
10
Semana de ski
Pros:

Hotel sencassionall! Dentro da pista de esqui, no pé de um vulcão, com uma vista incrível e piscinas de águas termais naturais. Equipe fantástica sempre se preocupando e fazer da sua experiência a melhor possível. Tanto na recepção quanto no restaurante. Gostaria de agradecer o carinho e a atenção do Gustavo, Fernanda, Chef Cesar e toda sua equipe da cozinha e restaurante.

2017-08-21 • via Nuitee