La Perla Hotel

Hotels
•
Independent
9 (50 reviews)
El Rosal, Parcela 4, Lote A, CapellanĂ­a, Santa Cruz, O'Higgins, 3130000 , Santa Cruz , CL

Facilities

Free breakfast
Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Express check-in/check-out
Concierge service
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Cons:
Limited dining options
Maintenance issues in rooms
High price for amenities

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
7.7
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.3
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
6.7
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
6.5
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
5.7
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.7
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8.3
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-04 21:44

Property Description

Recreational Amenities: Enjoy a seasonal outdoor pool and bicycles for rent during your stay.
Dining and Drinks: Indulge in a snack from the deli, sip your favorite drink at the bar/lounge, and savor a complimentary buffet breakfast daily.
Convenience and Comfort: Benefit from services like express check-in/out, 24-hour front desk, and a shuttle offering transportation within 90 km.

La Perla Hotel offers the perfect blend of relaxation and convenience for your getaway. Book now to experience a delightful stay in Santa Cruz.

Important information:

  • The seasonal pool will be open from November to April.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9
Based on 50 reviews
Cleanliness: 8
Service: 7.7
Location: 8.3
Room Quality: 6.7
Amenities: 6.5
Value for Money: 5.7
Food and Beverage: 7.7
Overall Experience: 8.3
G
George • partner
10
Pros:

Nice stay

2025-04-13 • via Nuitee
V
Verified traveler
10
Pros:

Amazing. I highly recommend it. Very clean.
Excellent breakfast.

2025-04-08 • via Nuitee
S
SIMONE
10
Super recomendo, muito agradável
Pros:

Tudo ótimo, só faltou ter um restaurante no hotel para algumas refeições além do café

2025-03-23 • via Nuitee
R
Roberto
8
Hotel Bonito mas,,, precisa melhorar
Pros:

O Hotel Ă© bonito, localizado num terreno grande e muito bonito (mas um pouco afastado da cidade).
O quarto é espaçoso, com varanda agradável. Piscina externa muito boa (embora não tenhamos utilizado).
Já o banheiro precisa melhorar muito. Chuveiro com mais de 70% dos furos entupidos (quase não sei água) - limpeza ou manutenção? Cheiro de esgoto.
Nenhuma preocupação com o desperdício de água. O chuveiro (ou torneira) precisa ficar aberto por uns 5 minutos ou mais para a água quente chegar (um desperdício).
Café da manhã bem simples, embora correto.
Caro para o que oferece.

2025-03-13 • via Nuitee
R
Rafael
10
Pros:

Hotel limpo, amplo, quarto agradavel e otimo jardim. Somente o cafe da manha que nao tem muitas opcoes, mas e suficiente.

Gostamos muito

2025-03-02 • via Nuitee
F
Flavio
8
Agradable
Pros:

La habitación tenía una cama en la parte superior cerca del techo, pero hacía mucho calor, así que tuve que poner el colchón en el suelo al lado de la cama porque era más fresco y agradable con el aire encendido. Además, el desayuno es delicioso, pero no hay comidas por la noche.

2024-12-11 • via Nuitee
K
Kim • family
8
Pros:

Friendly staff, Quiet and Safe. Clean rooms. Hot tub and pool not available when we were there (spring time).

2024-10-24 • via Nuitee
H
Han • partner
10
Pros:

It’s a very beautiful hotel, very quiet. Love our stay:)

2024-10-07 • via Nuitee
A
Amanda
10
Pros:

O hotel é uma graça, antigo mas muito bem cuidado. Não é tão perto do centro, mas a paisagem vale a pena. A equipe é muito simpática e solicita. A cidade em si é bem simples , mas os passeios nas vinícolas são maravilhosos!

2024-09-28 • via Nuitee
P
PATRĂŤCIA
10
Pros:

Equipe muito simpática, quarto bastante confortável. A hidro é maravilhosa, e a cama muito confortável.
O café da manhã não tem muitas opções, mas não é ruim. Atende.

2024-09-24 • via Nuitee
S
Stephanie • friends
10
Pros:

The staff here is all exceptionally friendly and keep the hotel very clean. The breakfast offerings are delicious and plentiful. The beds are comfortable and there is a variety of pillows from which to choose. I highly recommend, and if you go, please say hello to the owners, Lorena and Piero.

2024-03-25 • via Nuitee
E
Eliete
10
Pros:

Hotel confortável e limpo. Decoração muito intensa Jardim agradável. Piscina boa. Café da manhã bom. Estacionamento seguro. Banheira de hidro não funciona satisfatoriamente. Agia demora a esquentar. Frigobar muito barulhento no quarto

2024-01-05 • via Nuitee
L
Lisa
10
Pros:

A lovely spot on the edge of town, great place to recharge or base a winetasting trip. Don’t miss a dip in the pool on a hot day - so refreshing!

2024-01-01 • via Nuitee
V
Verified traveler
8
Bonzinho
Pros:

Hotel bem antigo. No cafe da manha sĂł fazem ovos mexidos, Pedi um omelete e me disse que nĂŁo podia fazer. Definitivamente nĂŁo vale o valor pago, deveria ser muito mais em conta.

2023-10-24 • via Nuitee
R
Robert
8
Relaxing hotel close to Santa Cruz
Pros:

Excellent friendly staff! Grounds are well maintained and peaceful atmosphere. Good breakfast - lacks a bar (but can buy drinks from reception). We had a balcony room - was great but decor slightly dated. We hired bikes from hotel (okay and came with helmets) - it is about 40 mins cycle to main wineries - sadly some of the route is fast roads (Uber is very cheap however). Would stay here again!

2023-10-14 • via Nuitee
V
Verified traveler
10
Pros:

Todo bien, muy bien atendidos. CumpliĂł mis expectativas

2023-04-17 • via Nuitee
E
ESTHER A M
8
Pros:

Lugar agradável, sossegado, com equipe muito acolhedora. Recomendo!

2023-04-05 • via Nuitee
P
PATRICIO
10
RELAJACION
Pros:

BUEN EXPERIENCIA EXCELENTE ATENCION

2023-01-09 • via Nuitee
P
Peter
8
Hermosa parcela para descansar
Pros:

Hermosa parceló para descansar. Desayuno: lugar no muy acogedor, faltan mesas más pequeñas (para dos personas) y el sistema de servir el desayuno es personalizado, pero incómodo.

2022-12-24 • via Nuitee
F
Felipe
8
Pros:

No tienen opcion de late check out

2022-12-12 • via Nuitee