Chantry Hotel

Hotels
9 (1281 reviews)
8/9 sparhawk street , Bury Saint Edmunds , GB

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Bar
Fax/photocopying
Non-smoking throughout
Private parking
Daily housekeeping
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Excellent breakfast
Great location
Cons:
Mattress quality varied
Some issues with cleanliness
Parking tight
No lift access

Categories

Cleanliness
8.5
Rooms were noted as clean, but some concerns about maintenance were raised.
Service
9.5
Friendly and welcoming staff, generally good service experiences.
Location
9.5
Excellent central location for town access.
Room Quality
8.5
Rooms described as comfortable but with varied mattress quality and lighting issues reported.
Amenities
8.5
Basic amenities available; concerns about the absence of certain comforts like lifts.
Value for Money
9
Generally good value, though some perceived pricing as high for quality.
Food and Beverage
9
Breakfast quality noted as excellent, but some minor complaints.
Overall Experience
9.5
Overall positivity though with some small issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:00

Property Description

Luxurious Accommodation
Chantry Hotel, located in Bury Saint Edmunds, offers a 4-star experience with free WiFi, private parking, and a stylish bar. The rooms feature modern amenities including a flat-screen TV and a well-equipped private bathroom.

Convenient Location
Ideally situated just 1 km from The Apex and 5.5 km from Ickworth House, Chantry Hotel provides easy access to popular attractions in the area. Explore nearby landmarks such as Hedingham Castle and the University of Cambridge during your stay.

Relaxing Atmosphere
Unwind in the shared lounge or enjoy a drink at the bar, Chantry Hotel ensures a comfortable and relaxing environment for guests. With attentive staff and a non-smoking policy, your stay will be both enjoyable and memorable.

Experience luxury and convenience at Chantry Hotel. Book now for an unforgettable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

9
Based on 1281 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.5
J
Janice • family_with_children • gb
10
2026-10-16 • via Nuitee
T
Theresa • couple • gb
9
Great hotel in a brilliant location
Pros:

Great hotel in a brilliant location to access the centre and The Apex. Staff very friendly, breakfast first class and rooms comfortable.

Cons:

N/a

2026-10-16 • via Nuitee
A
Andrew • couple • gb
7
2026-10-15 • via Nuitee
E
Elaine • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-10-12 • via Nuitee
K
Karen • solo_traveller • gb
8
2026-10-12 • via Nuitee
J
Jill • couple • gb
8
A lovely one night break away. Great to have parking and comfortable stay with a good breakfast.
Pros:

Friendly staff, good breakfast and clean

Cons:

Pillows far too soft

2026-10-10 • via Nuitee
D
David.... • solo_traveller • gb
8
Pros:

Superb location

Cons:

Nothing of note.....

2026-10-08 • via Nuitee
T
trevor • couple • gb
10
Great stay
Pros:

Very clean and comfortable

Cons:

Nothing

2026-09-16 • via Nuitee
S
Sarah • couple • gb
10
Wonderful 2 night stay
Pros:

Beautiful property, lovely clean room, comfortable bed. Very quiet & and felt very relaxed during our stay.

Cons:

All perfect

2026-09-16 • via Nuitee
S
Sarah • couple • gb
10
2026-09-13 • via Nuitee
L
Linda • couple • gb
10
Perfect one night stay!
Pros:

This was our second time staying at this little gem of a hotel.
Room was spacious and sparkling clean
Staff were wonderful.
Parking is always a plus!

Cons:

No complaints

2026-09-12 • via Nuitee
J
Janet • couple • gb
8
We will definitely return when in the area. But would not stay in any room that is on the top floor!!!
Pros:

It was lovely to stay in a traditional hotel. It was clean and comfortable. The breakfast was outstanding.

Cons:

We were in room 11 on the top floor…to reach our room there is a very narrow steep winding staircase…… We could manage it but it was very difficult trying to carry luggage too. We were not made aware of it!!

2026-09-10 • via Nuitee
R
Rosie • solo_traveller • gb
8
2026-09-09 • via Nuitee
B
Bernice • couple • gb
10
Excellent
Pros:

Very clean and friendly staff

2026-09-09 • via Nuitee
A
Alistair • couple • gb
9
Friendly stay, lovely people, a great breakfast and a very comfortable bed. Would certainly stay again
Pros:

Very comfortable bed and a great breakfast

Cons:

Nothing

2026-09-08 • via Nuitee
G
Glynis • solo_traveller • gb
9
Pros:

Very comfortable room. Good location. Lovely choice of breakfast and friendly staff.

2026-09-07 • via Nuitee
C
Cathy • solo_traveller • gb
9
Lovely hotel in great location for exploring the town
Pros:

Lovely room with a nice spacious bathroom

2026-09-04 • via Nuitee
J
Jane • couple • gb
6
If you have hair, bring hair products
Pros:

Good parking
Good breakfast. Breakfast staff lovely
Deluxe room comfortable with sofa.

Cons:

Couldn’t shower as combined body wash and shampoo. No conditioner. At the price point this is the first hotel I have ever stayed at without proper shampoo and conditioner.
Paint coming off walls in bathroom. Feels more like a b&b than a hotel. Couldn’t find staff when needed.

2026-09-03 • via Nuitee
M
Martin • solo_traveller • gb
9
A great place for a long weekend
Pros:

Friendly and welcoming. Comfortable, if basic room. Delicious breakfast, with plenty of choice for those with dietary restrictions. Close enough to the town centre without being busy.

2026-08-31 • via Nuitee
M
Michael • extended_group • gb
10
2026-08-25 • via Nuitee