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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Massage services
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Spa/wellness center
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Pool with view
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Electric vehicle charging station
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Toilet with grab rails
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Pool bar
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Infinity pool
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Sun loungers or beach chairs
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Kids' pool
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Live music/performance
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Stunning Views
Spectacular Sea-View Restaurant
Indulge in a culinary journey with our on-site restaurant offering a diverse selection of international, Indonesian, and Chinese cuisine. Enjoy your meal while taking in breathtaking views of the sea.
Relaxing Outdoor Pool and Sun Deck
Unwind by our outdoor swimming pool on the sun deck, overlooking the serene sea. Perfect for a refreshing dip or soaking up the tropical sun.
Convenient Amenities and Services
From free WiFi throughout the property to concierge services and a business centre, we ensure a comfortable and productive stay for all our guests. Book now for a memorable experience at Four Points by Sheraton Manado.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Adults stay for Rp 363,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
De vriendelijkheid en erg behulpzaam.
De chauffeur die via het hotel was geregeld was erg traag en met zichzelf bezig. Dit heb ik doorgegeven aan het hotel.
Nice breakfast
Confortable place
Awesome view
Overlooking the volcano to watch the sunset. Outdoor lounging by the pool to watch the sunset
Clean, Cozy and Comfortable.
We recently held our school’s Thanksgiving event at this hotel, and we couldn’t be happier with the experience.
From the preparation stage until the event day, the entire team provided excellent service and support. They were professional, responsive, and attentive to our needs, making the planning process smooth.
What impressed us most was their attention to detail. Whether it was coordinating the event setup, ensuring the venue was well-prepared, accommodating special requests, or providing assistance throughout the event, every detail was handled with care and professionalism. The staff was always friendly, helpful, and proactive in making sure everything ran smoothly.
On the day of the event, the team went above and beyond to ensure that our guests and students had a wonderful experience. Their dedication, hospitality, and commitment to excellence played a significant role in the success of our event.
Thank you to the entire hotel team for making our Thanksgiving celebration so memorable. We highly recommend this hotel to anyone looking for a venue with outstanding service, excellent facilities, and a team that genuinely cares about delivering a great experience.
great experiences, highly recommended
Breakfast outstanding, staff 10 out of 10 ,swimming pool exelent
Not much
The view from my room was spectacular.
Paying each time I ordered room service. It would be simpler for the guest to run a tab and pay on checkout.
Great location, good access to the mall.
It’s dirty and run down, poorly maintained. The staff are friendly but obviously lacking in training and customer service.
De locatie is top naast de mall en downtown Manado, het ontbijt buffet behoort tot de betere in Manado. Dit was ons tweede bezoek.
Onze kamer stonk binnen 5 minuten na binnenkomst als een beerput, we hebben wel gelijk een andere, betere, kamer gekregen .
Location in the middle of the city and the astounding sea and city view.
The sound proofing in the room we were in wasn’t great as we had a noisy neighbours on the first night.
Best location in downtown of Manado City.
Schoon, attent personeel en zeer goed ontbijt
We hadden niet roken kamer met zeezicht geboekt maar bij aankomst waren er alleen roken kamers met zeezicht beschikbaar. We hebben een free upgrade gekregen naar een suite maar deze had geen zeezicht, beetje jammer.
Opening window in the room — surprisingly hard to find, but very important to me.
I understand that open windows can interfere with air conditioning, especially if condensation becomes an issue when the A/C is running hard with the window open. However, unless the air-conditioning system is modern enough to bring in fresh outside air, it is largely just recirculating room air, with only minimal fresh air coming through door gaps. That does not work well for me.
My preference is to keep the window open and the air conditioning off most of the time, then close the window and run the A/C briefly when I need to cool the room down. That seems like a reasonable compromise: fresh air most of the time, with cooling used only when needed. Plus rest of Window is massive picture Window.👍
okay, maybe 10 is a point generous as it wasn’t perfect , but I just love certain features of this Hotel! …… especially the swimming pool on the sixth floor. It’s totally world class for me …. and at this price point! Manado a cool place (google things to do here and get yourself a GRAB driver for the day ) and the Sheraton really made my experience special. Excellent staff, super comfy bed, decent breakfast,
Arriving initially is a bit weird and you sort of have to work out what’s going on. Ended up leaving my luggage at the ground floor and going to the third floor to check in and then the luggage ticket tag system failed so I ended up phoning after 20 minutes, because I’ve not left my little luggage tag at reception.
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