Four Points by Sheraton Manado

Hotels
Four Points by Sheraton
9 (374 reviews)
Jalan Piere Tendean Boulevard , Manado , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Family friendly
Great service and food
Cons:
Cleanliness issues
Some amenities underperforming

Categories

Cleanliness
7.96
Reported cleanliness issues including stained sheets and ants.
Service
9.43
Staff were friendly, helpful, and attentive.
Location
9.47
Excellent location adjacent to a large shopping mall.
Room Quality
8.92
Rooms were clean, spacious with a beautiful view.
Amenities
8.95
Good amenities including a pool and fitness center.
Value for Money
8.91
Good value considering the location and service.
Food and Beverage
8.96
Food was delicious but dessert options could improve.
Overall Experience
9.43
Overall a very pleasant experience with a great hotel atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:10

Property Description

Luxurious Accommodation with Stunning Views

Spectacular Sea-View Restaurant
Indulge in a culinary journey with our on-site restaurant offering a diverse selection of international, Indonesian, and Chinese cuisine. Enjoy your meal while taking in breathtaking views of the sea.

Relaxing Outdoor Pool and Sun Deck
Unwind by our outdoor swimming pool on the sun deck, overlooking the serene sea. Perfect for a refreshing dip or soaking up the tropical sun.

Convenient Amenities and Services
From free WiFi throughout the property to concierge services and a business centre, we ensure a comfortable and productive stay for all our guests. Book now for a memorable experience at Four Points by Sheraton Manado.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for Rp 363,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 374 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
M
Marco couple id
8
2026-03-16 via Nuitee
C
CocoPark solo_traveller kr
5
So old and not clean, but best option in the city
Pros:

All the staff were friendly.

Cons:

Considering it’s rated as a 4-star hotel, the property felt quite old and not very clean. When I lifted the blanket, I found a yellow stain on the sheet, so I had to place my own towel on the bed before sleeping.

2026-03-06 via Nuitee
M
Mark solo_traveller ar
10
Excelente
Pros:

Todo

Cons:

Nada

2026-03-03 via Nuitee
A
Anja couple de
6
2026-02-28 via Nuitee
M
michel solo_traveller be
4
Overnight in Manado
Pros:

Nothing.
Tasteless hotel, no charm,

Cons:

Value for the price.
Most expensive hotel in Manado city and definitely not worth the money

2026-02-28 via Nuitee
T
Tanja couple at
8
Pros:

Ausgezeichnetes Frühstück

Cons:

Belüftung des Zimmers, Wasser Ablauf der Dusche

2026-02-28 via Nuitee
B
birgitte couple dk
8
Pros:

Poolen morgenmaden værelset personalet

2026-01-30 via Nuitee
G
Gadis couple us
8
The hotel was decent but need upgrades on the AC
Pros:

Very convenient

Cons:

Our room had trouble with the AC

2026-01-29 via Nuitee
R
Rebecca solo_traveller au
8
Great views and hotel
Pros:

good location and view
Staff were incredibly helpful and assisted to arrange driver for day
ATM on site was handy

Cons:

Was very busy in breakfast area (but was there over peak new year time)
Food was average

2026-01-27 via Nuitee
G
Gisela couple de
10
2026-01-19 via Nuitee
J
Jakub couple ie
10
The food is very fresh and tasty, I can’t complain for anything I will be back here 💪
2026-01-16 via Nuitee
G
GIJSBERTUS couple nl
4
Een drama wij werden wakker door een aardbeving en hebben direct het hotel verlaten
Pros:

De ligging

Cons:

Mooie ruime suite geboekt
Deze was erg verouderd en daardoor niet meer hygiënisch

2026-01-13 via Nuitee
D
David family_with_children au
10
Great hotel stay in heart of Manado
Pros:

Family friendly with great amenities for all

2026-01-09 via Nuitee
S
sabineanjelikan Business
10
additional requests can be served well
Pros:

I really enjoyed this venue. The service was excellent, and all the staff were very friendly, welcoming, and always smiling. The food was also delicious and well-prepared. Overall, it was a very pleasant experience, and I would highly recommend this place.

2025-12-28 via Tripadvisor
R
Rudy solo_traveller nl
8
Pros:

Locatie is perfect. direct aan een groot winkelcentrum

Cons:

faciliteiten. fitness was matig

2025-12-28 via Nuitee
B
Bradley couple us
9
Great staff and service. I am American. Recommend
Pros:

Staff were very nice.
View is great
Close to mall shopping

Cons:

Mini fridge did not work
Don’t know how to make a proper pina colada

2025-12-27 via Nuitee
6
683marcianof Couples
10
Best of the best
Pros:

Best service ever. the room so comfy & all menu breakfast delicious & complete💙💙💙💙💙💙💙💙💙💙💙💙💙💙💙💙💙💙💙

2025-12-23 via Tripadvisor
N
Nency solo_traveller nl
10
Beste hotel in Manado
Pros:

Ik verbleef 3 nachten in dit hotel in een Premier Deluxe kamer. De service van het hotel was uitzonderlijk, van mijn aankomst tot mijn vertrek op 20 december 2025. De conciërgeservice, van de receptie tot de schoonmaakservice, is geweldig. Ze zijn erg behulpzaam en vriendelijk.

De conciërge beneden hielp me zelfs met mijn reserveringen, regelde een taxi naar de luchthaven en hielp met het dragen van mijn zware koffers.

Het ontbijt was ongelooflijk lekker en gevarieerd. Het personeel in het restaurant was ook zeer attent, vriendelijk, beleefd en behulpzaam.

De kamer was schoon en ruim met een fantastisch uitzicht. De pool bar ook TOP.

De locatie is uitstekend, dicht bij winkelcentrum Mantos. Men kan zo de mall in via het restaurant

2025-12-23 via Nuitee
E
Eunike family_with_children au
9
2025-12-21 via Nuitee
K
K9414ZTdonnaa Business
10
Excellent
Pros:

Thankyou Fourpoints. Our event went well, the food was delicious and plentiful. And also thankyou for Mrs. Rey who is cooperative from the day we chat.

2025-12-17 via Tripadvisor