Four Points by Sheraton Manado

Hotels
•
Four Points by Sheraton
9 (369 reviews)
Jalan Piere Tendean Boulevard , Manado , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Family friendly
Great service and food
Cons:
Cleanliness issues
Some amenities underperforming

Categories

Cleanliness
7.96
Reported cleanliness issues including stained sheets and ants.
Service
9.43
Staff were friendly, helpful, and attentive.
Location
9.47
Excellent location adjacent to a large shopping mall.
Room Quality
8.92
Rooms were clean, spacious with a beautiful view.
Amenities
8.95
Good amenities including a pool and fitness center.
Value for Money
8.91
Good value considering the location and service.
Food and Beverage
8.96
Food was delicious but dessert options could improve.
Overall Experience
9.43
Overall a very pleasant experience with a great hotel atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:10

Property Description

Luxurious Accommodation with Stunning Views

Spectacular Sea-View Restaurant
Indulge in a culinary journey with our on-site restaurant offering a diverse selection of international, Indonesian, and Chinese cuisine. Enjoy your meal while taking in breathtaking views of the sea.

Relaxing Outdoor Pool and Sun Deck
Unwind by our outdoor swimming pool on the sun deck, overlooking the serene sea. Perfect for a refreshing dip or soaking up the tropical sun.

Convenient Amenities and Services
From free WiFi throughout the property to concierge services and a business centre, we ensure a comfortable and productive stay for all our guests. Book now for a memorable experience at Four Points by Sheraton Manado.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for Rp 363,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 369 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
B
birgitte • couple • dk
8
Pros:

Poolen morgenmaden værelset personalet

2026-01-30 • via Nuitee
G
Gadis • couple • us
8
The hotel was decent but need upgrades on the AC
Pros:

Very convenient

Cons:

Our room had trouble with the AC

2026-01-29 • via Nuitee
R
Rebecca • solo_traveller • au
8
Great views and hotel
Pros:

good location and view
Staff were incredibly helpful and assisted to arrange driver for day
ATM on site was handy

Cons:

Was very busy in breakfast area (but was there over peak new year time)
Food was average

2026-01-27 • via Nuitee
G
Gisela • couple • de
10
2026-01-19 • via Nuitee
J
Jakub • couple • ie
10
The food is very fresh and tasty, I can’t complain for anything I will be back here 💪
2026-01-16 • via Nuitee
G
GIJSBERTUS • couple • nl
4
Een drama wij werden wakker door een aardbeving en hebben direct het hotel verlaten
Pros:

De ligging

Cons:

Mooie ruime suite geboekt
Deze was erg verouderd en daardoor niet meer hygiënisch

2026-01-13 • via Nuitee
D
David • family_with_children • au
10
Great hotel stay in heart of Manado
Pros:

Family friendly with great amenities for all

2026-01-09 • via Nuitee
S
sabineanjelikan • Business
10
additional requests can be served well
Pros:

I really enjoyed this venue. The service was excellent, and all the staff were very friendly, welcoming, and always smiling. The food was also delicious and well-prepared. Overall, it was a very pleasant experience, and I would highly recommend this place.

2025-12-28 • via Tripadvisor
R
Rudy • solo_traveller • nl
8
Pros:

Locatie is perfect. direct aan een groot winkelcentrum

Cons:

faciliteiten. fitness was matig

2025-12-28 • via Nuitee
B
Bradley • couple • us
9
Great staff and service. I am American. Recommend
Pros:

Staff were very nice.
View is great
Close to mall shopping

Cons:

Mini fridge did not work
Don’t know how to make a proper pina colada

2025-12-27 • via Nuitee
6
683marcianof • Couples
10
Best of the best
Pros:

Best service ever. the room so comfy & all menu breakfast delicious & complete💙💙💙💙💙💙💙💙💙💙💙💙💙💙💙💙💙💙💙

2025-12-23 • via Tripadvisor
N
Nency • solo_traveller • nl
10
Beste hotel in Manado
Pros:

Ik verbleef 3 nachten in dit hotel in een Premier Deluxe kamer. De service van het hotel was uitzonderlijk, van mijn aankomst tot mijn vertrek op 20 december 2025. De conciërgeservice, van de receptie tot de schoonmaakservice, is geweldig. Ze zijn erg behulpzaam en vriendelijk.

De conciërge beneden hielp me zelfs met mijn reserveringen, regelde een taxi naar de luchthaven en hielp met het dragen van mijn zware koffers.

Het ontbijt was ongelooflijk lekker en gevarieerd. Het personeel in het restaurant was ook zeer attent, vriendelijk, beleefd en behulpzaam.

De kamer was schoon en ruim met een fantastisch uitzicht. De pool bar ook TOP.

De locatie is uitstekend, dicht bij winkelcentrum Mantos. Men kan zo de mall in via het restaurant

2025-12-23 • via Nuitee
E
Eunike • family_with_children • au
9
2025-12-21 • via Nuitee
K
K9414ZTdonnaa • Business
10
Excellent
Pros:

Thankyou Fourpoints. Our event went well, the food was delicious and plentiful. And also thankyou for Mrs. Rey who is cooperative from the day we chat.

2025-12-17 • via Tripadvisor
진영 • family_with_children • kr
7
위치때문에 예약함
Pros:

위치가 정말 좋았습니다. 여기를 예약한 가장 큰 이유입니다. 만토스랑 붙어있어요. 일행이 있어서 위치가 좋은 곳으로 골랐어요.
조식이 맛있었습니다. 특히 과일쥬스와 현지식 건강음료가 좋았어요. 카푸치노가 특히 맛있었고 다만 디저트는 맛없었습니다.
수영장이 좋고 뷰가 예뻤습니다

Cons:

청소상태가 별로여서 클레임을 걸었습니다. 시트가 오염된걸 까는건 처음봤습니다. 개미가 나오고 직원교육이 한참 더 필요해보였습니다. 밥먹는데 왜 옆에서 청소를 합니까? 먼지날려요. 그리고 왜 마시는물을 화장실에 둡니까. 조식뷔페를 체크아웃할때 한번에 결제하겠다고 얘기했는데 못알아듣겠다고 얘기하시면되지 왜 예스라고 합니까. 아침밥먹으러 가는데 무안했습니다.

2025-12-16 • via Nuitee
Y
yurinik2025 • Family
10
Memorable experience
Pros:

Clean and tidy rooms, delicious breakfast, friendly staff. Beautiful view from the rooms. The hotel attached to the mall.

2025-12-15 • via Tripadvisor
H
HYE SUN • family_with_children • kr
8
Pros:

위치

Cons:

노후시설

2025-12-15 • via Nuitee
B
Budi • family_with_children • id
9
2025-12-14 • via Nuitee
M
Marek • extended_group • pl
7
Jak na Indonezję / Manado hotel przyzwoity cena odpowiednia do jakość
Pros:

Że był :)

2025-12-13 • via Nuitee
S
stevensonp8 • Business
10
Great Christmas Vibes
Pros:

The best place to have Christmas party in Town. Good location, good food & good decoration (especially during Christmas). Thank you Rachel (sales manager hotel) for helping us 👍

2025-12-10 • via Tripadvisor