Holiday Inn Express & Suites - Charlotte NE - University Area by IHG

Hotels
•
Holiday Inn Express
8.7 (800 reviews)
6020 University Pointe Boulevard, Charlotte, NC 28262 United States , Charlotte , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Breakfast variety
Nice ambiance
Cons:
Noise issues
Check-in delays
Inconsistencies in room cleanliness

Categories

Cleanliness
8.03
Some guests reported issues with hair in the shower at check-in.
Service
9
Mixed feedback; while some staff were helpful, initial check-in experience lacked professionalism.
Location
9.54
Convenient location near shops, restaurants, and UNC Charlotte.
Room Quality
7.49
Guests experienced loud noises from the a/c and room discrepancies.
Amenities
8.52
Good breakfast variety and a pool, but some issues with bathroom facilities.
Value for Money
8.48
Price is justifiable given the location and amenities but not ideal for the service quality.
Food and Beverage
9.53
Breakfast received positive feedback from multiple guests.
Overall Experience
9
Overall a decent stay despite some issues; would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:03

Property Description

Modern Amenities and Comfort
Experience a comfortable stay at Holiday Inn Express & Suites - Charlotte NE - University Area with rooms equipped with a flat-screen TV, microwave, and refrigerator. Enjoy the convenience of a coffee machine, ergonomic chair, and a private bathroom in each room.

Convenient Facilities
Benefit from the business center, 24-hour fitness center, and free on-site parking during your stay. Stay connected with complimentary WiFi and start your day right with a delicious hot breakfast.

Nearby Attractions
Explore nearby attractions such as the Shoppes at University Place and the University of North Carolina - Charlotte. With the Mint Museum of Craft Design just a short distance away, there's plenty to see and do in the area.

Book your stay at Holiday Inn Express & Suites - Charlotte NE - University Area now for a memorable and convenient experience!

Important information:

We apologize but we can no longer accept any reservations from anyone who lives within 30 miles of the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 800 reviews
Cleanliness: 8.03
Service: 9
Location: 9.54
Room Quality: 7.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 9.53
Overall Experience: 9
C
Cynthia • solo_traveller • us
7
2026-03-30 • via Nuitee
P
Platt • family_with_children • us
10
Pros:

Nice staff and very helpful

2026-03-30 • via Nuitee
K
Knesha • family_with_children • us
5
2026-03-19 • via Nuitee
E
Emilie • family_with_children • us
10
2026-03-18 • via Nuitee
L
LeRon • solo_traveller • us
10
2026-03-17 • via Nuitee
L
Lataishia • couple • us
8
Did enough for the price.
Pros:

Everything was good except for HVAC system felt like it needing cleaning or something. I woke up in the middle of the night choking from the air.

2026-03-17 • via Nuitee
M
Melissa • family_with_children • us
9
Pros:

Comfortable bed. Good location. Nice breakfast

Cons:

Someone had pushed the carpet up to hold a back door open. This seemed unsafe

2026-03-05 • via Nuitee
J
Jennifer • couple • us
8
Blessed weekend, great location….
Pros:

Location

2026-03-04 • via Nuitee
W
Warnick • family_with_children • us
10
2026-03-02 • via Nuitee
A
Amanda • couple • us
10
Couples weekend. Great location for shopping and close enough to town without being in
Pros:

Clean, location, breakfast, staff polite!

Cons:

None

2026-03-02 • via Nuitee
M
Mariane • family_with_children • us
9
2026-03-02 • via Nuitee
L
Lauren • couple • us
10
I’d stay here again for sure!
Pros:

Clean room, beautiful lobby & great workers!

Cons:

Heated pool was awesome!

2026-02-24 • via Nuitee
O
OLIVIA • couple • us
10
I would choose holiday express again
Pros:

Clean and simple

Cons:

NA

2026-02-24 • via Nuitee
D
Deedee • family_with_children • us
10
2026-02-08 • via Nuitee
S
Shonta • family_with_children • us
10
2026-01-26 • via Nuitee
R
Rebecca • family_with_children • us
10
Beautiful property and outstanding breakfast
Pros:

The facilities are modern, the staff is friendly and helpful, the breakfast is outstanding and the rooms are comfortable, modern and clean. The staff even gave me complimentary toothpaste when I couldn't find mine.

Cons:

Nothing. Everything was perfect.

2026-01-24 • via Nuitee
A
Alysha • family_with_children • us
10
2026-01-19 • via Nuitee
C
Christopher • family_with_children • us
9
Pros:

Loved the location, hot water for Tea, staff, cleanliness

Cons:

The shower door would not stay closed, it kept sliding open but used a wash cloth as a door holder to keep it closed.. but everything else was clean and spacious.

2026-01-19 • via Nuitee
M
Michael • couple • us
10
2026-01-19 • via Nuitee
S
Sharon • family_with_children • us
10
Great night.
Pros:

Safe, clean, friendly

Cons:

No outside pool

2026-01-19 • via Nuitee