Holiday Inn Express & Suites - Fort Mill by IHG

Hotels
Holiday Inn Express
8.9 (611 reviews)
1655 Carolina Place Drive , Fort Mill , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Inconsistent housekeeping
Breakfast quality issues
High rates for solo travelers

Categories

Cleanliness
8.48
Some reviews indicated cleanliness issues such as inconsistent housekeeping and reports of mold.
Service
9.45
Most reviews praised the friendliness and helpfulness of the staff, but there were some negative experiences with service.
Location
9.49
Repeatedly mentioned as a positive aspect, particularly its proximity to attractions and ease of access.
Room Quality
8.94
Rooms described as comfortable, though some issues with maintenance were noted.
Amenities
8.97
Breakfast options received mixed feedback but overall amenities are standard for the hotel tier.
Value for Money
8.43
Some guests felt the price was high for a solo traveler, impacting perceived value.
Food and Beverage
7.98
Breakfast quality and variety received several complaints, leading to a lower score.
Overall Experience
9.45
Many guests enjoyed their stays and expressed a desire to return, indicating a strong overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:12

Property Description

Convenient Location
Located just 11 km from Carowinds Amusement Park, Holiday Inn Express & Suites - Fort Mill, an IHG Hotel offers a prime spot for both leisure and business travelers.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms equipped with essential amenities like a coffee machine, fridge, and microwave. The hotel also features a seasonal outdoor pool, fitness center, and free WiFi throughout the property.

Activities and Services
Guests can unwind on the sun terrace, explore nearby attractions like SouthPark Mall and Bank of America Stadium, or take advantage of the hotel's laundry service and business facilities. Whether it's hiking, golfing, or fishing, there's something for everyone at Holiday Inn Express & Suites - Fort Mill.

Ready to experience a seamless blend of comfort and convenience? Book your stay now at Holiday Inn Express & Suites - Fort Mill, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 611 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 9.45
A
April solo_traveller us
9
2026-07-16 via Nuitee
E
Eva solo_traveller us
9
2026-07-12 via Nuitee
A
Alexander family_with_children ca
10
2026-07-06 via Nuitee
K
Kimberly family_with_children us
10
Pros:

everything

Cons:

friendly staff

2026-06-21 via Nuitee
F
Felecia solo_traveller us
10
2026-06-17 via Nuitee
E
Eva family_with_children us
9
2026-06-07 via Nuitee
B
Brooke solo_traveller us
9
Pros:

It was very close to where I needed to be. Centrally located close to the expressway.

Cons:

Na

2026-05-31 via Nuitee
F
Flor family_with_children us
8
Our stay was short, but we plan to return to the same hotel in June if we find good nightly rates.
Pros:

I was a little nervous about the hotel selection, but in the end I was really impressed with everything: good cleanliness, a good breakfast, very friendly staff, and excellent service.. The gym is okay. Everything was well organized.

Cons:

The pool is very small. A little more attention to detail is needed around the edges of the bathrooms when it comes to cleanliness.

2026-05-25 via Nuitee
J
Jomo solo_traveller us
10
2026-05-24 via Nuitee
T
Tonya family_with_children us
9
Great stay at Holiday Inn!
Pros:

Breakfast was fresh and hot with plenty of options during our stay. The kitchen area was clean and well stocked and easy to navigate. I wanted some pancakes but couldn't figure out how to work the pancake machine (my first time seeing one:-)

Cons:

The only thing I didn't like was how difficult it was to get into the actual hotel parking lot. The side entrance was barricaded with debris and prevented us from getting into the parking area. I had to call the hotel attendant to get directions on how to get to the hotel. We could see the hotel but couldn't get to it due to the entrance being blocked off and we kept driving in circles trying to find the entrance (directions given by MapQuest)...

2026-05-21 via Nuitee
G
Garlena solo_traveller us
10
2026-05-19 via Nuitee
A
Anthhony couple us
10
it was nice but the bed when I woke up in the morning, had a cold in the middle of the bed
Pros:

It was clean. The staff was very friendly.

Cons:

N/A

2026-05-17 via Nuitee
C
Cooke solo_traveller us
10
Pros:

Everything

Cons:

Everything was good

2026-05-08 via Nuitee
J
Jeanne family_with_children us
9
Very nice and welcoming.
Pros:

The woman at the front desk was both Sat and Sun when we checked out, she was very helpful and welcoming. We left and later discovered we had forgotten my daughter's special pillow, the housekeeper had put ot aside and saved the day. Another woman, at the breakfast bar, was also helpful. I can't remember the last time I stayed somewhere where everyone was pleasant and helpful. All this on a holiday weekend? Nice.

2026-05-02 via Nuitee
K
Keyser family_with_children us
7
2026-05-01 via Nuitee
H
Heidi couple us
8
Overall comfortable stay. Staff very helpful. But better communication probably would have helped us get the room attend
Pros:

Good location. Nicely designed facility.

Cons:

No complaints about the property.

2026-04-25 via Nuitee
S
Seralynn family_with_children us
6
I’d only stay there if I had to… for the amount of money , it wasn’t worth it.
Pros:

Breakfast was good.

Cons:

Not enough carts. Had to take our luggage up in two trips. Unacceptable for a hotel that size. Hotel should have at least six and there were only three. The room was not as clean as I expected. Trash under the desk and shower stall was not clean.

2026-04-22 via Nuitee
X
Xavier family_with_children us
10
2026-04-13 via Nuitee
B
Breton couple ca
9
Le confort, propreté, accueil et déjeuner tout était parfait
Pros:

Le petit déjeuner était très excellent. Il avait beaucoup de choix et le tout etai très bon et propre. Lors de notre retour nous arrêtons toujours dans un Holiday Inn Express, car nous savons que le tout sera impeccable

Cons:

Tout était parfait

2026-04-11 via Nuitee
C
Craig couple us
7
Clean, comfortable and what we expected for an overnight stay.
Pros:

Proximity to highway. Gas and food close by. Comfortable beds.

Cons:

One elevator not working,

2026-04-06 via Nuitee