Holiday Inn Express and Suites South Hill by IHG

Hotels
Holiday Inn Express
9 (326 reviews)
1840 North Mecklenburg Avenue , South Hill , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean common areas
Good breakfast
Cons:
Cleanliness issues in room
Noise from outside
Check-in difficulties

Categories

Cleanliness
7.96
Mixed reviews, with mentions of dirty sheets and cleanliness concerns.
Service
9.93
Staff were generally friendly and helpful despite some issues.
Location
9.47
Location mentioned positively; convenient and easy to find.
Room Quality
8.42
Varied experiences with rooms; some complaints about cleanliness but generally comfortable.
Amenities
8.45
Breakfast was praised, but some concerns about room amenities.
Value for Money
8.91
Generally regarded as good value, though some issues with charges were noted.
Food and Beverage
9.46
Breakfast received positive feedback; variety was appreciated.
Overall Experience
9.43
Overall positive stay with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:29

Property Description

Modern Comfort and Convenience

Convenient Amenities
The Holiday Inn Express and Suites South Hill offers a range of convenient amenities including room service, a 24-hour front desk, and free WiFi. Each room is equipped with essential features like a desk, flat-screen TV, and a coffee machine, ensuring a comfortable stay for all guests.

Business-Friendly Services
For those traveling for work, this hotel provides a business center and an on-site ATM machine, making it easy to stay productive during your stay. The hotel's prime location in South Hill also offers easy access to the Richmond International Airport, just 125 km away.

Book Your Stay Today
Experience modern comfort and business-friendly services at the Holiday Inn Express and Suites South Hill. Book now for a convenient and enjoyable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 326 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
S
Sandra couple us
1
I was no happy at all
Pros:

That is was close to everything

Cons:

The staff were rude and I didn’t have enough towels the room smelled like mold

2026-09-03 via Nuitee
Z
Zenita solo_traveller us
10
2026-08-31 via Nuitee
S
Sandra couple us
5
ok
Pros:

the breakfast was ok.

Cons:

I checked in to this hotel because they had a pool. I wanted my child to enjoy the pool. Unfortunately, it was nasty and when I asked the staff why the pool was green and blue he got an attitude. The room was nice except the water in the shower kept backing up in the tub.

2026-08-04 via Nuitee
C
Cindy family_with_children us
10
Pros:

Clean rooms, great staff!

2026-07-19 via Nuitee
A
Andrea couple us
3
2026-07-06 via Nuitee
S
Stephenia family_with_children us
6
2026-07-06 via Nuitee
G
Glenwood couple us
10
2026-06-26 via Nuitee
P
paitsel solo_traveller us
8
2026-06-19 via Nuitee
S
Sonja family_with_children us
10
EXCELLENT location, staff, room, breakfast and check-in & check-out!
Pros:

The location was great for our visit to the area. The staff was very friendly and the breakfast was GREAT!!! It was so wonderful having the large variety of items to choose from and the hot foods were hot and the cold orange juice was absolutely delicious! The temperature in the building was great! Especially in our room. It was so well set that we never had to adjust the setting. The beds were well made with sheets and pillow cases I wish to have at home! :-D
I really liked having the soap dispenser on the wall and ready as well as the body wash in the shower. And the ice machine where GREAT and provided great tasting ice. When we needed extra bathroom tissue, someone brought it up almost immediately of which we were very grateful for.

Cons:

The bath tub base, unfortunately, was extremely slippery, but I placed a towel down to stand on while I took a shower. Otherwise, everything else was great!

2026-06-18 via Nuitee
L
lyn7491 solo_traveller us
9
Pros:

Nice room. Friendly staff.
Great breakfast!

2026-06-06 via Nuitee
E
Eleuterius couple us
8
Pros:

Good breakfast.

2026-06-06 via Nuitee
C
Curious08164235410 Family
10
Don’t Let the Reviews Scare You — Great Stay!
Pros:

As Diamond Elite members, we stay at Holiday Inn Express properties all the time, and from our experience, this is one of the nicer locations we’ve visited.

When making our reservation, I read some of the reviews and honestly they had me a little concerned. I’m very glad I didn’t listen. Our room was extremely clean, the staff was friendly, welcoming, and always willing to help, and the overall property was well-maintained.

One thing that really stood out was the hot water pressure—it was excellent! We were also pleasantly surprised by how quiet the hotel was, especially considering it’s so close to a truck stop.

The only thing I could even slightly complain about is the breakfast, but honestly it’s about the same as what you’ll find at most Holiday Inn Express locations.

Overall, we had a great stay and would definitely stay here again when traveling through the area.

2026-05-30 via Tripadvisor
H
Harold Robair solo_traveller us
10
2026-05-29 via Nuitee
J
Jeremy solo_traveller us
10
Pros:

Friendly staff and Very clean.

2026-05-11 via Nuitee
E
Etheridge solo_traveller us
8
Pros:

It was good, but a bug that made noise, flying around in room that keep us up at night and we could not reach it . We called main desk. They said they didn't have any one to help us.

Cons:

See above

2026-05-09 via Nuitee
T
Tiffani family_with_children us
1
Cons:

This hotel denied me stay the day of my arrival with no notification prior to me checking in. Stated that I couldn’t stay there because I was a local bt had never stayed at this hotel before ! Their professionalism was horrible and I wouldn’t recommend anyone to stay there!

2026-05-04 via Nuitee
A
April couple us
10
Great location to the hospital, very clean, very nice staff!
Pros:

Very clean and updated!

Cons:

You can not make reservations if you live within 60 miles of the hotel; however, the staff was very accommodating given the situation!

2026-04-29 via Nuitee
L
Linda solo_traveller us
10
Friendly front desk staff, very clean hotel, comfortable beds, , breakfast was excellent, coffee was the best I’ve had
Pros:

Very clean

2026-04-24 via Nuitee
I
Ingrid couple us
5
Pros:

Very clean and accessible to my event

Cons:

The suite didn’t have a separation from the room and living room

2026-04-20 via Nuitee
F
Funez couple us
1
2026-04-14 via Nuitee