Holiday Inn Express & Suites Chanute by IHG

Hotels
•
Holiday Inn Express
9 (134 reviews)
3401 Blue Comet Drive, Chanute, Kansas, 66720 , Chanute , US
+1 620-431-0817

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Facilities

Elevator
Fitness facilities
Television in common areas
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Grocery/convenience store
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
See all facilities

Review Highlights

Pros:
Friendly, polite and fast service at front desk
Convenient location off the highway
Comfortable beds and pillows; many rooms described as clean and spacious
Good breakfast options reported by several guests
New/updated rooms in some instances
Quiet property for many stays
Cons:
Multiple cleanliness issues (trash left, unclean bedding, ants, musty smells)
Inconsistent breakfast quality; several reports of poor/inedible items
Broken or non-working elevators causing odor and inconvenience
Occasional A/C/thermostat and TV problems
Housekeeping lapses reported (items left from prior guests)
Perceived high price relative to some guests' experience

Categories

Cleanliness
7.5
Multiple reviews report unclean conditions: trash under beds, makeup remains in sink, soiled blankets, ants, musty odors and missed housekeeping tasks; some guests also described rooms as very clean, indicating inconsistency.
Service
10
Consistently positive mentions of quick check-in, polite/front-desk staff and helpful employees; one inability to relocate a guest due to full occupancy is noted but overall staff performance is praised.
Location
10
Multiple guests highlight convenient location right off the highway and proximity to amenities; location is repeatedly described as a strong point.
Room Quality
9.5
Many guests praise comfortable beds, pillows and spacious/new rooms; some issues reported (A/C controls, TV color problems, occasional odors or ants) but overall room comfort is frequently noted.
Amenities
9.5
Breakfast offerings and other onsite amenities receive positive mentions from several guests; however recurring problems with elevators and an occasional broken oven are reported—overall amenities are good but with intermittent operational issues.
Value for Money
8.5
Some guests feel price is steep (one explicit complaint about a high nightly rate relative to quality), while others accept the cost given location and service; mixed-to-slightly-below expectations on value.
Food and Beverage
7
Breakfast sentiment is mixed to negative overall: some guests praise healthy and varied options, while others describe inedible or poor-quality offerings (powdered eggs, stale cereal, bad coffee).
Overall Experience
10
Despite some cleanliness and F&B inconsistencies, many guests describe their stays as excellent or great with easy check-in, comfortable rooms and friendly staff; overall guest experience trends highly positive for most visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Modern Amenities and Services - Enjoy a 24-hour fitness center, complimentary Wi-Fi, and a convenient grocery/convenience store offering daily continental breakfast.

Business and Event Facilities - Benefit from a 24-hour business center, two meeting rooms, and free self-parking, making it ideal for both business and leisure travelers.

Cozy Guestrooms - Experience comfort in rooms equipped with espresso makers, LCD TVs, and deep soaking bathtubs, ensuring a relaxing stay. Join us at Holiday Inn Express & Suites Chanute, an IHG Hotel for a convenient and comfortable experience in Chanute.

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

9
Based on 134 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 9.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 10
F
Frances • friends
10
Pros:

A/C was not up to par. Hard to use and apparently on a timer of some sort.

2025-10-08 • via Nuitee
D
Desiree
6
Pros:

Great other than no linens on pull out bed and trash from old guests found under bed, not enough towels for the amount of guests we had.

2025-10-05 • via Nuitee
A
Abigail
8
Pros:

Best place to stay in chanute

2025-10-05 • via Nuitee
B
Brian
6
Pros:

Bathroom drains in sink and tub we’re both clogged.

2025-09-28 • via Nuitee
M
Michael
10
Great stay
Pros:

I thought the experience was wonderful and easy. I was impressed with the speed of check in went and your people were great.

2025-09-16 • via Nuitee
D
Dana
10
Pros:

Everything was great

2025-09-10 • via Nuitee
T
Teddy
10
Pros:

Very nice. Well, cleaned rooms and breakfast area. The front desk was very polite and excellent.

2025-07-25 • via Nuitee
K
Keith • partner
10
Pros:

Excellent sleeping accommodations. Great breakfast selections. Great location, convenient amenities close by.

2025-07-15 • via Nuitee
P
Paul
6
Pros:

Ants in my room and was told they couldn’t move me because they had no more vacancies. Elevator didn’t work therefore was put on 2nd floor which is not my requested flooring.

2025-07-10 • via Nuitee
T
Toni • family
4
Pros:

Neither elevator worked. We were at the end of a 2 week road trip and had quite a bit of luggage. The odor from the broken elevators was horrible

2025-07-06 • via Nuitee
S
Sara
10
Pros:

Great place to stay

2025-06-15 • via Nuitee
M
Mark
10
Excellent lodging facility.
Pros:

Excellent facility and healthy breakfast food options.

2025-05-27 • via Nuitee
L
Larry • family
10
Pros:

It was very clean and the bed & pillows were very comfortable. We appreciate the real eggs at the breakfast buffet.

2025-04-30 • via Nuitee
K
Karen
4
Eh
Pros:

Room’s thermostat was turned off. Fan that air WOULD have blown out of have had loose black particles that would have blown out.
Room smelled musty.
Bed was comfortable and clean.
No soap in dispenser.
Breakfast tenant did a great job keeping food filled: breakfast options were so-so to okay.

2025-04-27 • via Nuitee
N
Nancy
10
Pros:

We stay here each time we come to Chanute.

2025-04-10 • via Nuitee
M
MARK
4
Pros:

Horrible Breakfast

2025-03-30 • via Nuitee
B
bella
8
Pros:

Good

2025-03-16 • via Nuitee
J
Jason • partner
8
Pros:

Price was a bit steep

2025-03-13 • via Nuitee
T
Theresa • partner
10
Pros:

Loved that it was easy to get to right off the highway. Didn't have to drive into the town. Friendly staff. Rooms were nice. The only issue was our TV's color was bluish and hard to see picture.

2025-03-09 • via Nuitee
C
Colleen • family
10
Pros:

Clean

2025-02-13 • via Nuitee