Hotel Via

Hotels
8.7 (1124 reviews)
138 King Street , San Francisco , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Uncomfortable beds
Poor customer service
High prices

Categories

Cleanliness
8.18
Some reviews mentioned cleanliness issues, including stained carpets.
Service
9.15
Mixed feedback on service, with some reviews citing poor customer service.
Location
10
Location received consistent praise, especially for proximity to attractions.
Room Quality
7.64
Guests reported issues such as small room size and uncomfortable beds.
Amenities
8.67
Amenities like the rooftop bar were positively mentioned; however, some amenities have issues.
Value for Money
8.13
Many guests felt the prices were high compared to the quality of the rooms.
Food and Beverage
8.68
Food and beverage options received mixed reviews, with some enjoying the bar but complaints about coffee.
Overall Experience
9.17
Overall experience varied widely, with many enjoying their stay despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:18

Property Description

Modern Luxury in South Beach

Luxurious Accommodations: Hotel Via offers modern, custom-made furniture and stunning views of Oracle Park and the city skyline. Relax in style with flat-screen TVs, free toiletries, and high-speed WiFi.

Rooftop Oasis: Indulge in the rooftop bar's 360-degree views of Oracle Park, the Bay, and San Francisco. Unwind with cocktails and small plates made from seasonal ingredients at the onsite bar and restaurant.

Convenience at Your Fingertips: With a 24-hour front desk, breakfast café, meeting room, event space, communal workspace, and fitness center, Hotel Via ensures a seamless stay. Explore nearby attractions like Union Square and Moscone Center, all just a short distance away.

Book your luxurious stay at Hotel Via for an unforgettable San Francisco experience.

Important information:

Complimentary rooftop bar & lounge access is available between 5PM to 10 PM dailyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 1124 reviews
Cleanliness: 8.18
Service: 9.15
Location: 10
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 9.17
K
Karen • couple • us
10
Pros:

Location

2026-10-13 • via Nuitee
A
armando • couple • us
9
2026-10-12 • via Nuitee
J
jackie • solo_traveller • us
8
Pros:

Good location nice amenities

2026-10-11 • via Nuitee
J
Joel • solo_traveller • us
5
Everything was fine until I tried to turn the lights off.
Pros:

The location, the staff and the room were great BUT….

Cons:

….The tablet necessary to control the electricity could not connect (I rebooted it three times and got the “No Connection” message) and individual lights in the room do not have individual switches. The only way to turn off one light was to turn off them all with the “Master Switch” which, of course, resulted in a completely dark room. I was told that the maintenance staff had gone home, that this issue occurred occasionally and that no one could correct this dark and potentially dangerous problem. However, “we’ll be happy to bring you a lantern.” Seriously?!? A hotel of this “standing” and price gives me a battery-operated lantern to use to get to the “Master Switch” and turn the lights on?
The last time that happened to me was in Kinshasa, Zaire, in 1974 (remember “Rumble In the Jungle”) and all the lights went out at the Intercontinental Hotel (now the Pullman Kinshasa Grand Hotel). Not only did they give me a torch but they also profusely apologized and comped me one night.
At the Via when I checked out at 7 a.m. in the almost dark morning to get to an appointment? No profuse apologies, no comp, no nothing. They didn’t even offer to change my room.

2026-10-08 • via Nuitee
D
Damien • couple • us
3
For the price having the first room didn’t seem like much of a value, spots on the night stand next to the bed.
Pros:

Close to the park

Cons:

I’ve stayed here 4 times no and this time the room was the very first room attached to the check in and next to elevators.

2026-09-13 • via Nuitee
D
Daily • couple • us
7
2026-09-09 • via Nuitee
G
Gaetano • solo_traveller • it
9
un hotel perfetto per la città
Pros:

Hotel in posizione centrale che consente di vivere al meglio l'esperienza della città.. la fermata del tram per raggiungere i pier e proprio a due passi e camminando si arriva al tram per raggiungere cinatown e north beach

Cons:

mi è sembrato tutto molto buono e non posso identificare nulla che non mi sia piaciuto

2026-09-09 • via Nuitee
T
Tatiana • solo_traveller • it
8
Pros:

Tutto

Cons:

Niente

2026-09-02 • via Nuitee
C
Celeste • couple • us
10
It was an amazing stay and very convenient for the reason we were going to San Francisco for !
Pros:

Love the distance to oracle park! Very clean and very neat!

Cons:

N/A

2026-08-31 • via Nuitee
K
Karen • couple • us
6
Location is what works.
Pros:

The location is the best for Oracle park

Cons:

Over priced for what you get. Small room, gross stained carpet all for the low price of $500 a night +$95 daily for parking. Only in the city can you get away with this.

2026-08-30 • via Nuitee
J
Jeannette • couple • us
9
2026-08-25 • via Nuitee
B
Bhawana • couple • us
10
2026-08-25 • via Nuitee
J
Jacques • extended_group • ch
8
Stadtmitte trotzdem ruhig.
Pros:

Modern und ansprechend.

2026-08-21 • via Nuitee
B
Brandi • extended_group • us
10
2026-08-20 • via Nuitee
P
pamelapD3770XR • Couples
2
I wouldn’t stay again
Pros:

I would not recommend staying here. Go to the Hyatt or Luma. No onsite services available, the rooftop bar is okay, but very small and not worth it. They say they offer coffee in room, but no water, unless you bring your own, and ins coffee cup and one espresso cup, to make coffee in. Completely not worth the cost!

2026-08-16 • via Tripadvisor
C
Christian • couple • us
10
2026-08-15 • via Nuitee
M
Maria Carla • couple • us
10
2026-08-12 • via Nuitee
G
Gabriel • couple • us
9
In the heart of San Fran
Pros:

Location walking distant to restaurants and entertainment. Valet parking available, a must in San Francisco. The AC in the room was silent…..💤

Cons:

City street noise, a minor inconvenience.

2026-08-11 • via Nuitee
J
JoAnn • couple • us
8
Pros:

Location

Cons:

Lack of restaurant

2026-08-10 • via Nuitee
N
Nancy • extended_group • us
6
great location and all employees are so nice and helpful. For the price rooms should be better
Pros:

location
coffee maker in the room
rooftop bar
service

Cons:

room is really small
bathroom door is horrible, might as well not even have a door
lighting in the room is bad, one switch and either really bright or completely off and no light

2026-08-08 • via Nuitee