Hotel Via

Hotels
8.7 (1020 reviews)
138 King Street , San Francisco , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Uncomfortable beds
Poor customer service
High prices

Categories

Cleanliness
8.18
Some reviews mentioned cleanliness issues, including stained carpets.
Service
9.15
Mixed feedback on service, with some reviews citing poor customer service.
Location
10
Location received consistent praise, especially for proximity to attractions.
Room Quality
7.64
Guests reported issues such as small room size and uncomfortable beds.
Amenities
8.67
Amenities like the rooftop bar were positively mentioned; however, some amenities have issues.
Value for Money
8.13
Many guests felt the prices were high compared to the quality of the rooms.
Food and Beverage
8.68
Food and beverage options received mixed reviews, with some enjoying the bar but complaints about coffee.
Overall Experience
9.17
Overall experience varied widely, with many enjoying their stay despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:18

Property Description

Modern Luxury in South Beach

Luxurious Accommodations: Hotel Via offers modern, custom-made furniture and stunning views of Oracle Park and the city skyline. Relax in style with flat-screen TVs, free toiletries, and high-speed WiFi.

Rooftop Oasis: Indulge in the rooftop bar's 360-degree views of Oracle Park, the Bay, and San Francisco. Unwind with cocktails and small plates made from seasonal ingredients at the onsite bar and restaurant.

Convenience at Your Fingertips: With a 24-hour front desk, breakfast café, meeting room, event space, communal workspace, and fitness center, Hotel Via ensures a seamless stay. Explore nearby attractions like Union Square and Moscone Center, all just a short distance away.

Book your luxurious stay at Hotel Via for an unforgettable San Francisco experience.

Important information:

Complimentary rooftop bar & lounge access is available between 5PM to 10 PM dailyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 85 per day.

Location

Guest Reviews

8.7
Based on 1020 reviews
Cleanliness: 8.18
Service: 9.15
Location: 10
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 9.17
F
Francisco • couple • us
8
Perfect price, location, and comfortable for a short stay for a pit stop, game or concert.
Pros:

The hotel is conveniently located near the SF Giants park. It is surrounded by restaurants and entertainment. It is within walking distance of Muni stops, making it easy to access rail cars or buses. The room itself was small, clean, and comfortable. I felt that I got my money’s worth. Although there wasn’t anything extra, the room and amenities were good.

Cons:

The room was good, though operating the lights were a bit weird. It's operated by tablet and you can choose what you want to keep on or turn off. It was either on or off. What may be a downside is the bathroom counter was also small. But I assume it's based on the size room I booked.

2026-02-13 • via Nuitee
M
Maria • couple • us
9
2026-01-26 • via Nuitee
M
miriam • family_with_children • us
9
Pros:

Slept good, nice to have an iPad. Location is right in front on the ballpark. Walked towards the pier.

Cons:

Small room. Kinda stuffy. Room wasn't really that comfortable

2026-01-25 • via Nuitee
A
Andrea • solo_traveller • co
10
Excellent location, it’s easy to walk to every place
Pros:

Everything

Cons:

Anything

2026-01-23 • via Nuitee
B
Brandon • couple • us
1
2026-01-20 • via Nuitee
S
Sean • couple • us
9
2026-01-20 • via Nuitee
Y
Yolanda • couple • us
10
2026-01-20 • via Nuitee
A
Alfred • couple • us
9
Pros:

location

Cons:

nothing

2026-01-19 • via Nuitee
L
Louisa • couple • us
10
Very comfortable and convenient.
Pros:

Friendly staff, amazing location.

Cons:

Rooftop view was amazing.

2026-01-19 • via Nuitee
K
Kellie • extended_group • us
10
Pros:

Went for a concert at Orcale Park and we could hear the sound check from our room. Very convenient location. The staff was very friendly.

Cons:

The bathroom door was sliding barn style door that didn't shut very well... so no privacy!

2026-01-19 • via Nuitee
P
Patrica • family_with_children • us
8
Great place when going to Oracle Park.
Pros:

Great location for visiting Oracle Park. Staff is kind and helpful.

Cons:

Woke up to the sound of a garbage truck emptying trash bins at 6am on a Saturday.

2026-01-19 • via Nuitee
C
Cliff • extended_group • us
7
Cons:

Charged for parking when staying at hotel

2026-01-19 • via Nuitee
J
joe • family_with_children • us
10
2026-01-19 • via Nuitee
G
gloria • couple • us
4
A real let down 🤬 I do not enjoy paying $90 to park when you are a guest
Cons:

I’ve stayed here before and it was great! I booked the room direct from the hotel, this time my husband went on line to book the room and evidently was turned over to a third party and our room was this tiny little box that you had to back up to turn around!! For the amount of money charged for your room, and the accommodations we received, well Luma Hotel is looking better and better.

2026-01-19 • via Nuitee
T
tina • family_with_children • us
6
Convenient
Pros:

Location

Cons:

Bed and pillows really uncomfortable

2026-01-19 • via Nuitee
C
Chaidhat • solo_traveller • us
10
2026-01-19 • via Nuitee
L
Lucresia • couple • us
8
2026-01-19 • via Nuitee
C
Cliff • couple • us
8
Cons:

Paying for parking

2026-01-19 • via Nuitee
S
Sandy • extended_group • us
8
2026-01-19 • via Nuitee
P
Patrica • family_with_children • us
10
Comfy and convenient for game days
Pros:

This is the perfect hotel for games and events at Oracle Park. I love the valet parking and friendly staff.

Cons:

My room had a lingering smell of cologne from the previous tenants. Although I didn’t like the smell, it wasn’t a deal breaker and I didn’t complain to staff. Just a note to myself.

2026-01-19 • via Nuitee