Holiday Inn Express & Suites - Redding by IHG

Hotels
Holiday Inn Express
8.2 (329 reviews)
2240 Hilltop Drive , Redding , us

Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable pricing
Cons:
Cleanliness issues
Room condition concerns
Limited amenities

Categories

Cleanliness
7.05
Multiple reviews mention cleanliness issues such as mold on the bathroom ceiling, stained bed sheets, and dirty floors.
Service
9.55
General sentiment indicates that staff are friendly and accommodating, despite some operational issues.
Location
9.55
Various reviews highlight convenience to restaurants, sights, and freeway access as a positive.
Room Quality
6.55
There are frequent complaints about the condition of rooms, including over-packed furniture and stained carpets.
Amenities
8.05
Some amenities mentioned, like breakfast being minimal and the hot tub being warm, point to a basic offering.
Value for Money
8.55
Affordable rates are mentioned, along with some drawbacks suggesting mixed value.
Food and Beverage
7.55
Breakfast was described as processed and minimal, indicating potential for improvement.
Overall Experience
8.75
Despite several criticisms, many guests noted certain positive aspects that contributed to an overall acceptable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:16

Property Description

Luxurious Amenities
Enjoy the hotel's barbecue and hot tub amenities during your stay at Holiday Inn Express & Suites - Redding.

Comfortable Accommodations
Relax in the spacious rooms with a seating area provided for your convenience.

Convenient Connectivity
Stay connected with complimentary WiFi available throughout Holiday Inn Express & Suites - Redding.

Book now at Holiday Inn Express & Suites - Redding to experience comfort and convenience during your stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDD

Location

Guest Reviews

8.2
Based on 329 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.55
Room Quality: 6.55
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.75
W
Walker solo_traveller us
7
2026-08-06 via Nuitee
M
Maria extended_group us
1
Very disturbing
Pros:

Location is good

Cons:

As soon as we opened the sofa bed it had a big disgusting stain with a weird smell on the mattress. Front desk lady gave me a cleaning spray and a blanket “to cover it up”. That is the most inappropriate and unprofessional way of solving cleanliness issues I’ve ever met in my life.
By the way spray didn’t even work as the sprinkling head was broken. So had to stay overnight in that conditions.

Also towels had hair on them.

2026-07-25 via Nuitee
T
Tina family_with_children us
10
Very nice place to stay
Pros:

Very nice and clean staff was friendly

Cons:

The pool was to cold

2026-07-21 via Nuitee
R
Rodriguez solo_traveller us
9
Pros:

Everything was great about the hospitality was perfect when you check-in and out
It was a great place to stay

Cons:

The cook did not have pride in the food. He burnt the bacon, the sausage. The biscuits we're hard.
And she gets loud when somebody has
Something to say about why they're in bacon crumbles and dried bent, sausage.
And there's a couple more things, she just wasn't feeling good about that day, I think. But it was every day that I was there. The food was burnt.

2026-07-20 via Nuitee
R
Ruffdz couple us
10
2026-07-20 via Nuitee
R
Ryan solo_traveller us
1
Will never stay at this slum hotel again
Cons:

They had roaches at hotel, room smelled like mildew, side doors didnt work, had trouble accessing room, if anyone else had availability I would have left that night. Showed the front desk the roach. and Jason was cussing the whole time he checked me in and walked off mid helping me because he couldn't figure out the card machine. Sorry i didnt think to take pictures of the roach I showed the younger guy Jayden and he grabbed a towel to step on it I asked him if that means they had roaches he said he hadnt been there long but thats the first one hes seen.

2026-07-17 via Nuitee
D
Devin family_with_children us
6
Average
Cons:

A few of the walls on my room were peeling and/or dirty.

2026-07-15 via Nuitee
J
Jehu Rene family_with_children us
8
Much needed rest thanks to the amazing staff here!
Pros:

The staff are amazing! Booking did not book a two queen bed room and the staff scrabbled to fix the situation on a very full and busy night. After 12 hours of driving we were exhausted and the staff were so understanding. They put a 2 queen bedroom together, no tv in the room.

Cons:

No entry access from the side parking lot.

2026-06-27 via Nuitee
S
Steven family_with_children us
9
2026-01-19 via Nuitee
N
Nancy family_with_children us
2
Disappointed
Pros:

Our connecting room had a water leak and the floor was wet and the room smelled bad. We gave up the room. They offered a another one for the second night but it was on another floor. We said no just refund us for the room. They said they had to get a manager approval. Manager won't be in until Monday. So I don't know if I am going to get a refund. And the pancake maker did not work.

Cons:

Sorry look above. Write it in the wrong place. Other than that it was a nice stay.

2026-01-19 via Nuitee
A
alan couple us
1
Since we had no reservation everything was unacceptable. We will never stay at your hotel again.
Pros:

When we arrived we had no reservation. There were no rooms available at any of the Holiday Inn Expresses in the city

Cons:

Having our reservation

2026-01-19 via Nuitee
W
wang family_with_children us
1
This is the first hotel I stayed in that has a bad bug problem.
2026-01-17 via Nuitee
C
Carl couple us
3
Won’t stay at another holiday inn again because of this
Pros:

Location

Cons:

The young man at the front desk and dirty room and no power for several hours no electricity

2026-01-17 via Nuitee
A
Amanda family_with_children us
8
2026-01-15 via Nuitee
C
Christine extended_group us
10
Excellent accommodation for our overnight stay.
Pros:

Breakfast was included and very good. Location right on a main road was very convenient; we had a wonderful dinner at the restaurant right next door.

2026-01-15 via Nuitee
K
Krista couple us
10
It was fantastic
Pros:

Every time I stay they are kind

Cons:

I loved it

2026-01-12 via Nuitee
C
Cheryl couple us
8
2026-01-12 via Nuitee
J
Jenny couple us
7
2026-01-03 via Nuitee
S
spencer family_with_children us
8
2026-01-02 via Nuitee
V
Veronica family_with_children us
1
2025-12-29 via Nuitee