Holiday Inn Express & Suites - Redding by IHG

Hotels
•
Holiday Inn Express
8.2 (321 reviews)
2240 Hilltop Drive , Redding , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable pricing
Cons:
Cleanliness issues
Room condition concerns
Limited amenities

Categories

Cleanliness
7.05
Multiple reviews mention cleanliness issues such as mold on the bathroom ceiling, stained bed sheets, and dirty floors.
Service
9.55
General sentiment indicates that staff are friendly and accommodating, despite some operational issues.
Location
9.55
Various reviews highlight convenience to restaurants, sights, and freeway access as a positive.
Room Quality
6.55
There are frequent complaints about the condition of rooms, including over-packed furniture and stained carpets.
Amenities
8.05
Some amenities mentioned, like breakfast being minimal and the hot tub being warm, point to a basic offering.
Value for Money
8.55
Affordable rates are mentioned, along with some drawbacks suggesting mixed value.
Food and Beverage
7.55
Breakfast was described as processed and minimal, indicating potential for improvement.
Overall Experience
8.75
Despite several criticisms, many guests noted certain positive aspects that contributed to an overall acceptable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:16

Property Description

Luxurious Amenities
Enjoy the hotel's barbecue and hot tub amenities during your stay at Holiday Inn Express & Suites - Redding.

Comfortable Accommodations
Relax in the spacious rooms with a seating area provided for your convenience.

Convenient Connectivity
Stay connected with complimentary WiFi available throughout Holiday Inn Express & Suites - Redding.

Book now at Holiday Inn Express & Suites - Redding to experience comfort and convenience during your stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 321 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.55
Room Quality: 6.55
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.75
A
alan • couple • us
1
Since we had no reservation everything was unacceptable. We will never stay at your hotel again.
Pros:

When we arrived we had no reservation. There were no rooms available at any of the Holiday Inn Expresses in the city

Cons:

Having our reservation

2026-01-19 • via Nuitee
N
Nancy • family_with_children • us
2
Disappointed
Pros:

Our connecting room had a water leak and the floor was wet and the room smelled bad. We gave up the room. They offered a another one for the second night but it was on another floor. We said no just refund us for the room. They said they had to get a manager approval. Manager won't be in until Monday. So I don't know if I am going to get a refund. And the pancake maker did not work.

Cons:

Sorry look above. Write it in the wrong place. Other than that it was a nice stay.

2026-01-19 • via Nuitee
S
Steven • family_with_children • us
9
2026-01-19 • via Nuitee
C
Carl • couple • us
3
Won’t stay at another holiday inn again because of this
Pros:

Location

Cons:

The young man at the front desk and dirty room and no power for several hours no electricity

2026-01-17 • via Nuitee
W
wang • family_with_children • us
1
This is the first hotel I stayed in that has a bad bug problem.
2026-01-17 • via Nuitee
C
Christine • extended_group • us
10
Excellent accommodation for our overnight stay.
Pros:

Breakfast was included and very good. Location right on a main road was very convenient; we had a wonderful dinner at the restaurant right next door.

2026-01-15 • via Nuitee
A
Amanda • family_with_children • us
8
2026-01-15 • via Nuitee
K
Krista • couple • us
10
It was fantastic
Pros:

Every time I stay they are kind

Cons:

I loved it

2026-01-12 • via Nuitee
C
Cheryl • couple • us
8
2026-01-12 • via Nuitee
J
Jenny • couple • us
7
2026-01-03 • via Nuitee
S
spencer • family_with_children • us
8
2026-01-02 • via Nuitee
V
Veronica • family_with_children • us
1
2025-12-29 • via Nuitee
R
Robin • solo_traveller • us
5
My day was OK but they’re still holding $174 +30 a week later
Pros:

It was convenient

Cons:

They are still holding money for the room and it’s been almost a week

2025-12-28 • via Nuitee
B
Burns • family_with_children • us
8
2025-12-28 • via Nuitee
A
Alex • couple • us
10
2025-12-27 • via Nuitee
A
Anna • couple • us
8
Pros:

Clean, friendly staff, comfortable beds

Cons:

The windows are a bit thin on the highway side, so it’s loud.

2025-12-27 • via Nuitee
S
Sammantha • family_with_children • us
3
Location was easy to find but you can tell management doesn’t care about the inside
Pros:

Easy to find

Cons:

Property outside was fine the inside definitely needed some work you could tell management for this location just doesn’t care. The bathroom shower fixtures were fall off of the wall, the bathroom floor wasn’t cleaned very well and there were limited towels. The pool area was filthy we even found a cockroach type bug outside the pool door. The complimentary breakfast was awful and there were boxes everywhere in the sitting area along with garbage overflowing

2025-12-19 • via Nuitee
G
George • family_with_children • us
9
Pros:

Lots of restaurants nearby

Cons:

Hot tub was not hot only warm

2025-11-29 • via Nuitee
R
Reeve • solo_traveller • us
7
2025-11-09 • via Nuitee
H
Heather • family_with_children • us
1
Keep looking. I would not return.
Pros:

Convenient location and allow pets.

Cons:

We stayed in room 205 - there was mold on the bathroom ceiling and the bed sheets were covered in stains. All of our luggage and clothing now smells like mold.

2025-11-09 • via Nuitee