Hotel Pilatus-Kulm

Hotels
9.2 (574 reviews)
Schlossweg 1, Kriens , Luzern , ch
+41 41 329 12 12

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Excellent food
Cons:
High price
Staff unkindness at times
Limited amenities

Categories

Cleanliness
8.56
Some negative mentions regarding staff and cleanliness in areas.
Service
9.83
Most reviews praised the helpfulness and friendliness of the staff.
Location
10
Frequent mentions of beautiful and prime location with stunning views.
Room Quality
9.07
Room comfort mentioned positively, but some references to pillow quality.
Amenities
8.52
Limited mentions, but noted lack of cable car inclusion and additional costs.
Value for Money
8.55
Concerns over additional costs and high pricing for some services.
Food and Beverage
9.51
Excellent dining and breakfast options praised widely.
Overall Experience
9.56
Most reviews describe their stay as unforgettable and very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:37

Property Description

Historic Charm at 2132 Metres Above Sea Level
Located in the picturesque Kriens district in Luzern, the historic Hotel Pilatus-Kulm offers a unique experience at 2132 metres above sea level. Built in 1890 and renovated in 2010, this charming hotel provides a blend of history and modern comfort.

Comfortable Accommodation with Stunning Views
Each room at Hotel Pilatus-Kulm is equipped with a TV, and some rooms feature a cozy seating area. The private bathrooms are stocked with complimentary toiletries and a hairdryer. Guests can unwind in comfort while enjoying breathtaking views of the surrounding mountains.

Culinary Delights and Souvenir Shopping
Indulge in seasonal and regional specialties at the elegant restaurant Pilatus-Kulm or explore the gift shop for unique souvenirs. Whether it's a delicious meal or a thoughtful gift, this hotel offers a delightful experience for all guests.

Experience a historic stay at Hotel Pilatus-Kulm and elevate your mountain getaway.

Important information:

Please note that the hotel can only be reached by aerial cableways from Kriens. The last ride is at 17:00 in summer and at 16:00 in winter. Please check the schedule in advance.

In summer, the hotel can also be reached by cogwheel train from Alpnachstad. Please check the schedule in advance.

The aerial cableways may be temporarily inoperable in case of strong winds.

The tickets for ascent and descent can be purchased at a discounted rate if you show your booking confirmation.

The à-la-carte restaurant is only open during the day.

Baby cots are only available upon request.

Please be aware that when booking more than 5 rooms or more than 5 people, different cancellation and prepayment policies may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 574 reviews
Cleanliness: 8.56
Service: 9.83
Location: 10
Room Quality: 9.07
Amenities: 8.52
Value for Money: 8.55
Food and Beverage: 9.51
Overall Experience: 9.56
M
Matthias • family_with_children • de
9
2026-08-26 • via Nuitee
H
Hans-Rudolf • solo_traveller • ch
9
Aussergewöhnliches Hotel an aussergewöhnlicher Lage
Pros:

Anreise (Schiff,Zahnradbahn), Lage und Aussicht, Dinner im historischen Queen-Victoria-Saal

2026-08-25 • via Nuitee
H
Hans-Rudolf • couple • ch
10
2026-08-25 • via Nuitee
M
Monika • couple • ch
10
Pros:

Mega freundliches Personal und sehr feines Essen

Cons:

Nichts

2026-08-24 • via Nuitee
D
Dominique • couple • fr
10
Belles prestations dans un lieu magique
Pros:

Situation exceptionnelle tout en haut du Pilatus, avec une vue grandiose sur les lacs et les montagnes alentour. Chambres modernes et spacieuses, dîner dans une grande et belle salle avec plusieurs plats et service de qualité (inclus dans le prix). Jolies balades à proximité. Personnel très aimable.

Cons:

Nous n’avons pas eu bcp de chance avec le temps très nuageux et froid qui a un peu gâché l’expérience (pas la faute du Pilatus !). L’accès par téléphérique ou train est un peu contraignant (max 17h), mais ça ajoute au sentiment d’aventure ! Vins chers au dîner comme partout en Suisse

2026-08-23 • via Nuitee
C
Clive • solo_traveller • gb
9
2026-08-22 • via Nuitee
B
Biao • family_with_children • us
8
Fantastic view and hikes. Dinner was awesome.
2026-08-21 • via Nuitee
Z
zuzana • extended_group • fr
10
Special place to see best sunset and sunrise
Pros:

Fantastic location, amazing views, excellent food, breathtaking sunset and sunrise

Cons:

N/A

2026-08-20 • via Nuitee
H
Heidy • couple • ch
10
2026-08-18 • via Nuitee
S
Simone • couple • de
10
Einzigartig
Pros:

Einziger Ort, Sauber, sehr nettes Personal, sehr gelunge Menueauswahl am Abend , sehr gutes Frühstück

2026-08-12 • via Nuitee
A
Alina • family_with_children • fr
10
Spectacular views
Pros:

Spectacular views.
Rooms are clean and they have a large bathroom.
Dinner was very good, but the breakfast could be improved.
Bring a warm jacket and go up enjoy the sunset.
After the last train leaves around 6PM only the hotel guests remain there, and it's really a special moment. Great stay, thank you!

2026-08-10 • via Nuitee
G
Grégory • solo_traveller • fr
10
Souvenir en famille
Pros:

Rien à redire, au top !! On y habite à 2 heures, jamais entendu parler et pourtant, le meilleure hôtel que nous avons fait en famille, super découverte 👌

Cons:

Franchement rien, tout au top

2026-08-09 • via Nuitee
C
Claudia • solo_traveller • ch
9
2026-08-08 • via Nuitee
D
Doris • couple • ch
10
Top Empfehlung!
Pros:

Top Zimmer- die Suite hat ein grosses, modernes Bad.
Grossartiges Abendessen, leckeres Frühstücksbuffet.
Sehr freundliches Personal.
Die Aussicht ist traumhaft.

2026-08-07 • via Nuitee
H
hugo • couple • ch
10
2026-08-06 • via Nuitee
P
Paul • couple • ch
9
Top Lage, historisches Flair
Pros:

Sehr schöner Speisesaal Queen Victoria

Cons:

Rutschiger Boden Dusche

2026-08-05 • via Nuitee
D
Daniel • couple • ch
9
Pros:

Aussergewöhnliche Lage und die Ruhe sowie Aussicht nach dem Massentourismus ein Genuss!
Sonnenuntergang und -aufgang unbeschreiblich.
Schöne einfach und zweckmässige historische Unterkunft mit gutem Standard.

Cons:

Anfänglich widersprüchliche Angaben zur Hinfahrt bzw. Reservation Bergfahrt...
Essen mehrheitlich gut aber wenig vielfältig, vor allem bei angemeldeten Intoleranzen...

2026-08-05 • via Nuitee
C
Céline • solo_traveller • fr
10
Pros:

Le lieu est fantastique

Cons:

Difficile d'avoir des interlocuteurs français

2026-08-05 • via Nuitee
R
Robbyn • couple • us
10
Good for a 1 nite stay
Pros:

Beautiful views, excellent meals. Was nice to be here when all the day travelers were gone. Loved seeing the IBEX.

2026-08-04 • via Nuitee
C
Charlie • solo_traveller • us
10
A bit expensive, but it's the perfect place to make an unforgetable memory.
Pros:

Exceptional view. Perfect for catching the sunrise and sunset. It even comes with complimentary breakfast and dinner.

2026-08-04 • via Nuitee