ibis Jerusalem city Center - An AccorHotels Brand

Hotels
•
ibis
8.5 (1337 reviews)
4 Elisar Street , Jerusalem , il

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Location
Breakfast
Friendly Staff
Cons:
Cleanliness issues
Noise from construction
Small rooms

Categories

Cleanliness
7.25
Showers needed to be cleaned; curtains were moldy.
Service
9.25
Staff was friendly, and provided good assistance.
Location
9.25
Great location; close to the center.
Room Quality
7.75
Rooms were small; some noise complaints.
Amenities
8.75
Standard amenities, decent parking.
Value for Money
8.75
fair pricing considering location.
Food and Beverage
8.25
Breakfast was satisfactory; dinner was not appealing.
Overall Experience
8.75
Overall satisfactory experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 11:18

Property Description

Modern Amenities and Services
The ibis Jerusalem City Center offers a unique experience with a robotic parking lot, free WiFi, and a 24-hour front desk. Enjoy modern conveniences without sacrificing comfort.

Comfortable and Well-Equipped Rooms
Relax in rooms featuring air conditioning, flat-screen TVs, and a desk. The hotel ensures a cozy stay with all the necessary amenities for a pleasant visit.

Convenient Location for Sightseeing
Situated near major attractions like the Western Wall and Dome of the Rock, the hotel provides easy access to explore the city's landmarks. Don't miss out on the opportunity to stay at this prime location.

Experience convenience, comfort, and a memorable stay at ibis Jerusalem City Center. Book now for an unforgettable trip.

Important information:

Construction is currently underway near the hotel. Guests may experience some noise between 7am to 5pm, Sunday to Friday. Our teams are at your service during the stay.

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

When booking more than 5 rooms, the full amount will be charged after the reservation is made.

Check in time: Daily after 15:00. Check out time: Daily before 11:00. Late check out is subject to availability and extra charge will apply.

There is construction near the hotel between 07:00-17:00 between Sunday- Friday.

When booking more than 5 rooms, the full amount will be charged after the reservation is made.

Check in time: Daily after 15:00. Check out time: Daily before 11:00. Late check out is subject to availability and extra charge will apply. Construction is currently underway near the hotel. Guests may experience some noise between 7am to 5pm, Sunday to Friday . Our teams are at your service during the stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs ILS 100 per day.

Location

Guest Reviews

8.5
Based on 1337 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
B
Berrebi • family_with_children • il
7
2026-02-13 • via Nuitee
G
Guillermo • couple • ar
10
Excelente, pasamos hermoso!
Pros:

Muy Buena ubicación, Excelente desayuno, pero hay días que baja la variedad, habitación cómoda y lugar tranquilo

Cons:

Falta una cafetería en el hotel

2026-02-10 • via Nuitee
M
maza • family_with_children • il
10
Pros:

מיקום מעולה במרכז העיר ירושלים,
צוות ויחס ממש טוב
מלון מומלץ
נהננו מאוד ,תודה

2026-01-31 • via Nuitee
Z
Zhuravleva • solo_traveller • ru
10
Love AccorHotelsBrand ♥️
Pros:

Absolutely 💯 amazing hotel with the comfort you need. The receptionists” work was pleasant, they were so helpful. Thank you, my dear! The hotel is clean, fresh air, the breakfast was perfect too. I wish I could find Accor Hotels in Tel Aviv but we do not have any.

The location is wonderful. You can easily reach the Old City and everything you need … ♥️

2026-01-31 • via Nuitee
Y
Yana • family_with_children • il
10
2026-01-29 • via Nuitee
V
Violeta • solo_traveller • ar
5
Pésima relación calidad-precio
Pros:

La ubicación está bien.

Cons:

El desayuno no estaba incluido y eso no era claro en la páginas. El extra por desayuno salí mucho más caro que otros hoteles que sí incluyen desayuno (un extra por desayuno sobre el precio de la habitación de 80usd). El personal no fue para nada amable ni respetuoso a la hora de comunicarme sobre esto. La cama era incomodísima y hay dos obras en construcción frente al hotel por lo que el ruido en las habitaciones era insoportable.

2026-01-28 • via Nuitee
N
Nigel • couple • be
1
Very poor customer experience. Go elsewhere:
Pros:

Location

Cons:

Unfriendly, unhelpful and even hostile staff:

2026-01-27 • via Nuitee
J
Jaroslav • family_with_children • cz
10
2026-01-27 • via Nuitee
C
Claudia • family_with_children • ar
7
Pros:

La ubicación fue excelente y la amabilidad de los empleados

Cons:

Que el colchón se hundía, el baño incómodo y que no se podía dormir por los ruidos

2026-01-26 • via Nuitee
D
Dana Fischer Shachor • couple • il
9
היה נחמד מאוד, תודה
Pros:

הכל היה בסדר גמור

Cons:

יש בעית חניה אבל לא הבטיחו לנו חנייה מראש כך שזה לא קריטריון להערכה

2026-01-25 • via Nuitee
A
Andrew • solo_traveller • gb
7
Pleasant stay
Pros:

Good breakfast and excellent location

Cons:

Didn’t cater for vegetarians poor decor

2026-01-24 • via Nuitee
A
Alexandre • solo_traveller • br
10
Estadia maravilhosa , café da manhã incrível!
Pros:

Tudo muito limpo !

2026-01-22 • via Nuitee
E
Eric • solo_traveller • us
10
Cons:

Construction noise, noise from dining room in floor above.

2026-01-20 • via Nuitee
P
pesi • couple • il
10
Pros:

מיקום טוב, שירות טוב, מומלץ מאוד

Cons:

מיטה יותר גדולה ונוחה

2026-01-20 • via Nuitee
S
sarin • couple • il
7
מלון נחמד במרכז העיר.
Pros:

ארוחת בוקר עשירה אבל היה חסר חביתות ופנקיק

Cons:

החדרים מיושנים.המזרונים לא נוחים והמקלחון מיושן .

2026-01-19 • via Nuitee
D
DANI • solo_traveller • il
8
2026-01-19 • via Nuitee
בטי • family_with_children • il
10
2026-01-19 • via Nuitee
C
Carolina • extended_group • gt
8
A GOOD CHOICE FOR JERUSALEM STAY!
Pros:

This is the first time I stayed at IBIS CITY JERUSALEM CENTER, I was actually going to stay elsewhere, where I´ve stayed previously, but a good friend from Israel recommended I book here, I booked 4 rooms, and overall it was a NICE STAY!
The Hotel is at a PERFECT location to move walking back and forth to the OLD CITY, which was what we needed, and it is surrounded by coffee shops and restaurants... in a safe area
The staff at the restaurant are really nice, and food was delicious for breakfast!!!
Rooms are pretty basic but clean, a bit small, and there is a lack o space for placing luggage, it would be a good idea to include at least 1 luggage carrier (foldable suitcase stand)... it would help a lot
bathroom was good, more towels would be appreciated, specially for women guests, 2 per person is needed,

Cons:

Staff at the front desk IN GENERAL were a bit BITTER... and this shouldn't be so in HOSPITALITY, and specially NOW with the lack of tourism in Israel, you should be a bit kinder to guests who amist it all LOVE ISRAEL and are there,
A SMILE always goes a long way!

2026-01-19 • via Nuitee
אליס • extended_group • il
9
מקסים ומהנה
Pros:

הכל

2026-01-19 • via Nuitee
שי • couple • il
8
Pros:

היה מרכזי

Cons:

חדרים קטנים וארוחת בוקר מאודדדד מצומצמת

2026-01-19 • via Nuitee