ibis Jerusalem city Center - An AccorHotels Brand

Hotels
ibis
8.5 (1351 reviews)
4 Elisar Street , Jerusalem , il

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Location
Breakfast
Friendly Staff
Cons:
Cleanliness issues
Noise from construction
Small rooms

Categories

Cleanliness
7.25
Showers needed to be cleaned; curtains were moldy.
Service
9.25
Staff was friendly, and provided good assistance.
Location
9.25
Great location; close to the center.
Room Quality
7.75
Rooms were small; some noise complaints.
Amenities
8.75
Standard amenities, decent parking.
Value for Money
8.75
fair pricing considering location.
Food and Beverage
8.25
Breakfast was satisfactory; dinner was not appealing.
Overall Experience
8.75
Overall satisfactory experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 11:18

Property Description

Modern Amenities and Services
The ibis Jerusalem City Center offers a unique experience with a robotic parking lot, free WiFi, and a 24-hour front desk. Enjoy modern conveniences without sacrificing comfort.

Comfortable and Well-Equipped Rooms
Relax in rooms featuring air conditioning, flat-screen TVs, and a desk. The hotel ensures a cozy stay with all the necessary amenities for a pleasant visit.

Convenient Location for Sightseeing
Situated near major attractions like the Western Wall and Dome of the Rock, the hotel provides easy access to explore the city's landmarks. Don't miss out on the opportunity to stay at this prime location.

Experience convenience, comfort, and a memorable stay at ibis Jerusalem City Center. Book now for an unforgettable trip.

Important information:

Construction is currently underway near the hotel. Guests may experience some noise between 7am to 5pm, Sunday to Friday. Our teams are at your service during the stay.

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

When booking more than 5 rooms, the full amount will be charged after the reservation is made.

Check in time: Daily after 15:00. Check out time: Daily before 11:00. Late check out is subject to availability and extra charge will apply.

There is construction near the hotel between 07:00-17:00 between Sunday- Friday.

When booking more than 5 rooms, the full amount will be charged after the reservation is made.

Check in time: Daily after 15:00. Check out time: Daily before 11:00. Late check out is subject to availability and extra charge will apply. Construction is currently underway near the hotel. Guests may experience some noise between 7am to 5pm, Sunday to Friday . Our teams are at your service during the stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs ILS 100 per day.

Location

Guest Reviews

8.5
Based on 1351 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
O
Orly solo_traveller il
8
נהדר
Pros:

ארוחה כיד המלך. שירות מדהים. צוות לעניין. נענים לכל בקשה, והכל בנימוס וסבלנות. ציון 10 גם למנהל. איש אירוח ושירות למופת.

2026-03-07 via Nuitee
G
Guillermo couple ar
9
Para disfrutar y descansar, cerca de todo.
Pros:

Excelente Ubicación, bien céntrico, y muy tranquilo

Cons:

Falta una cafetería en el hotel

2026-03-07 via Nuitee
S
SWISSBAG family_with_children il
8
Pros:

חדש ומחיר נוח

2026-03-05 via Nuitee
A
ALEXIOS RONTOPOULOS extended_group gr
9
2026-03-04 via Nuitee
H
hershkovich family_with_children il
10
Pros:

מיקום מושלם

Cons:

החדר קטן ממש.

2026-03-04 via Nuitee
M
maza family_with_children il
10
2026-03-01 via Nuitee
M
Michelle extended_group gb
10
Very comfortable and clean , near everything
Pros:

Very accommodating and helpful , especially Johny in the restaurant

Cons:

Clean, everything you need

2026-02-26 via Nuitee
I
inmaculada family_with_children es
9
Pros:

El desayuno! Es excelente
El jefe del restaurante super atento

Cons:

La alcachofa de la ducha no enganchaba bien y era más incómodo su uso

2026-02-26 via Nuitee
M
mair couple il
10
2026-02-26 via Nuitee
I
inmaculada family_with_children es
9
Pros:

La cama y el desayuno

Cons:

La ducha, la alcachofa estaba algo estropeada y el agua salia caliente y fría sin mover el mando

2026-02-26 via Nuitee
יניב family_with_children il
7
Pros:

המיקום מצוין ארוחת בוקר נחמדה

2026-02-24 via Nuitee
N
noah solo_traveller il
8
2026-02-23 via Nuitee
B
Berrebi family_with_children il
7
2026-02-13 via Nuitee
G
Guillermo couple ar
10
Excelente, pasamos hermoso!
Pros:

Muy Buena ubicación, Excelente desayuno, pero hay días que baja la variedad, habitación cómoda y lugar tranquilo

Cons:

Falta una cafetería en el hotel

2026-02-10 via Nuitee
M
maza family_with_children il
10
Pros:

מיקום מעולה במרכז העיר ירושלים,
צוות ויחס ממש טוב
מלון מומלץ
נהננו מאוד ,תודה

2026-01-31 via Nuitee
Z
Zhuravleva solo_traveller ru
10
Love AccorHotelsBrand ♥️
Pros:

Absolutely 💯 amazing hotel with the comfort you need. The receptionists” work was pleasant, they were so helpful. Thank you, my dear! The hotel is clean, fresh air, the breakfast was perfect too. I wish I could find Accor Hotels in Tel Aviv but we do not have any.

The location is wonderful. You can easily reach the Old City and everything you need … ♥️

2026-01-31 via Nuitee
Y
Yana family_with_children il
10
2026-01-29 via Nuitee
V
Violeta solo_traveller ar
5
Pésima relación calidad-precio
Pros:

La ubicación está bien.

Cons:

El desayuno no estaba incluido y eso no era claro en la páginas. El extra por desayuno salí mucho más caro que otros hoteles que sí incluyen desayuno (un extra por desayuno sobre el precio de la habitación de 80usd). El personal no fue para nada amable ni respetuoso a la hora de comunicarme sobre esto. La cama era incomodísima y hay dos obras en construcción frente al hotel por lo que el ruido en las habitaciones era insoportable.

2026-01-28 via Nuitee
N
Nigel couple be
1
Very poor customer experience. Go elsewhere:
Pros:

Location

Cons:

Unfriendly, unhelpful and even hostile staff:

2026-01-27 via Nuitee
J
Jaroslav family_with_children cz
10
2026-01-27 via Nuitee