Felicia Hotel & Suites

Hotels
8.9 (50 reviews)
Luis Cordero 10-57 , Cuenca , ec

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Breakfast variety
Some amenities need improvement

Categories

Cleanliness
8.83
The hotel is clean and well-maintained.
Service
9.5
Excellent service provided by friendly and helpful staff.
Location
9.34
Great location, close to historic center.
Room Quality
8.29
Rooms are comfortable but may need updates.
Amenities
8.82
Standard amenities provided, with room for improvement.
Value for Money
8.98
Good value considering the quality of service.
Food and Beverage
8.23
Breakfast variety could be improved.
Overall Experience
9.2
Overall a very enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:02

Property Description

Luxurious Amenities

Felicia Hotel & Suites offers a range of luxurious amenities including a garden, shared lounge, terrace, and bar. Guests can also enjoy access to a hot tub, sauna, and free WiFi throughout the property.

Comfortable Accommodations

Each room at the hotel is well-equipped with a desk, flat-screen TV, private bathroom, and cozy bed linens. Guests can also make use of the fridge provided in the rooms for added convenience.

Exceptional Service

With multilingual staff available at the 24-hour front desk, guests can expect top-notch service in English, Spanish, and Portuguese. Whether you need assistance or recommendations, the dedicated team is always ready to help.

Book your stay at Felicia Hotel & Suites for a memorable experience in Cuenca!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 50 reviews
Cleanliness: 8.83
Service: 9.5
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.98
Food and Beverage: 8.23
Overall Experience: 9.2
L
Lorena solo_traveller ec
10
2026-06-26 via Nuitee
A
Armendariz solo_traveller ec
9
Pros:

Muy acogedor

Cons:

Las habitaciones dan al patio de oye un poco como pasan las visitas

2026-06-26 via Nuitee
N
Naty couple us
10
2026-06-01 via Nuitee
J
Jose couple ec
9
2026-05-23 via Nuitee
O
Odalia extended_group ec
10
Recomendado 100%
Pros:

La atención del personal fue increíble! Todo estuvo perfecto!

2026-05-22 via Nuitee
G
Gustavo extended_group ec
8
Pros:

Ubicación y zona social

Cons:

Las habitaciones solo tienen ventana interna, huelen a humedad. Se escucha bulla del resto de habitaciones

2026-05-03 via Nuitee
K
Karla Zarabia solo_traveller ec
10
2026-05-02 via Nuitee
D
Dorian solo_traveller ec
10
2026-04-30 via Nuitee
J
Jose Steven couple ec
9
2026-04-20 via Nuitee
P
Patricio solo_traveller ec
10
Pros:

La ubicación y las instalaciones. Todo muy limpio y agradable.

Cons:

Todo estuvo bien.

2026-04-20 via Nuitee
M
Marcos couple ec
8
Muy buena
Pros:

La ubicación y su tranquilidad para descansar

Cons:

Demora mucho en salir agua caliente

2026-04-12 via Nuitee
F
Fabiola Acurio solo_traveller ec
10
Pros:

La. Ubicación

2026-04-11 via Nuitee
P
Paul family_with_children ec
8
2026-04-03 via Nuitee
K
Karla family_with_children ec
9
2026-03-26 via Nuitee
V
Valentina extended_group co
9
2026-02-11 via Nuitee
B
Buitron couple ec
10
2026-02-08 via Nuitee
V
Valeria Anahi family_with_children ec
10
Muy buena y acogedora
Pros:

Es cómodo y céntrico

Cons:

Tienen que darle un poco de más mantenimiento a las habitaciones y los baños

2026-01-25 via Nuitee
M
Marco family_with_children de
9
Absolut empfehlenswert und sein Geld wert.
Pros:

Perfekt Lage mitten im Zentrum. Herrschaftlichen Gebäude aus der Gründerzeit. Tolle Einrichtung im klassischen Stil.

Cons:

Duschen sind in fast allen Hotels ein Problem. Hier war das Wasser nur lauwarm.

2026-01-19 via Nuitee
J
Jorge couple ec
10
2026-01-13 via Nuitee
M
Marjorie Alexandra solo_traveller ec
10
Pros:

Ubicación y limpieza

2026-01-10 via Nuitee