Felicia Hotel & Suites

Hotels
8.9 (58 reviews)
Luis Cordero 10-57 , Cuenca , EC

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Breakfast variety
Some amenities need improvement

Categories

Cleanliness
8.83
The hotel is clean and well-maintained.
Service
9.5
Excellent service provided by friendly and helpful staff.
Location
9.34
Great location, close to historic center.
Room Quality
8.29
Rooms are comfortable but may need updates.
Amenities
8.82
Standard amenities provided, with room for improvement.
Value for Money
8.98
Good value considering the quality of service.
Food and Beverage
8.23
Breakfast variety could be improved.
Overall Experience
9.2
Overall a very enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:02

Property Description

Luxurious Amenities

Felicia Hotel & Suites offers a range of luxurious amenities including a garden, shared lounge, terrace, and bar. Guests can also enjoy access to a hot tub, sauna, and free WiFi throughout the property.

Comfortable Accommodations

Each room at the hotel is well-equipped with a desk, flat-screen TV, private bathroom, and cozy bed linens. Guests can also make use of the fridge provided in the rooms for added convenience.

Exceptional Service

With multilingual staff available at the 24-hour front desk, guests can expect top-notch service in English, Spanish, and Portuguese. Whether you need assistance or recommendations, the dedicated team is always ready to help.

Book your stay at Felicia Hotel & Suites for a memorable experience in Cuenca!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.9
Based on 58 reviews
Cleanliness: 8.83
Service: 9.5
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.98
Food and Beverage: 8.23
Overall Experience: 9.2
G
guaigua • extended_group • ec
7
Buen lugar.
Pros:

Excelente ubicación , personal muy atento.

Cons:

El desayuno es básico (puede mejorar), la habitación tenía ventanas internas que se habrían solas.

2026-08-25 • via Nuitee
J
jvpincay • extended_group • ch
8
Pros:

The personal is very friendly and helpful. The location is great, and the rooms are spacious. The hotel is beautiful because it's a colonial house.

Cons:

We were travelling by car, and we were not aware of the parking situation. There's private parking in front of the hotel, which is practical but rather expensive. It'd be nice if somehow one could make us aware of that, or if the hotel could recommend some options. Also, maybe it's because of the overall safety issues of the country, but the hotel closes at night, and one has to call so the door can be opened. The person in charge was very responsive, however.

2026-08-19 • via Nuitee
A
Anush • solo_traveller • us
8
Lovely hotel in El Centro Cuenca
Pros:

Great location with friendly nice staff

Cons:

The hotel was super quiet. I never saw another guest even at breakfast.

2026-08-18 • via Nuitee
Y
Yao • solo_traveller • ec
6
Cons:

No pude entrar ese día pero la aplicación me obligó a calificar

2026-08-13 • via Nuitee
W
Walter • couple • ec
9
Cerca de todo
Pros:

El servicio muy amable el personal

Cons:

Todo muy bonito

2026-08-09 • via Nuitee
A
AydinGencler • solo_traveller • tr
7
Pros:

Location, staff

Cons:

Breakfast can be improved, room needs more fresh air

2026-08-07 • via Nuitee
C
CÉSAR • solo_traveller • ec
8
2026-07-21 • via Nuitee
A
Anita • couple • us
8
Tranquil and comfortable.
Pros:

Central location. Beautiful building. The very welcoming staff — they were helpful, so accommodating of any requests we had, and made you feel at home.

Cons:

These grand old houses are designed with windows facing the inner courtyard only, not the street. (Of course that means no street noise, a big plus at night).

2026-07-02 • via Nuitee
A
Armendariz • solo_traveller • ec
9
Pros:

Muy acogedor

Cons:

Las habitaciones dan al patio de oye un poco como pasan las visitas

2026-06-26 • via Nuitee
L
Lorena • solo_traveller • ec
10
2026-06-26 • via Nuitee
N
Naty • couple • us
10
2026-06-01 • via Nuitee
J
Jose • couple • ec
9
2026-05-23 • via Nuitee
O
Odalia • extended_group • ec
10
Recomendado 100%
Pros:

La atención del personal fue increíble! Todo estuvo perfecto!

2026-05-22 • via Nuitee
G
Gustavo • extended_group • ec
8
Pros:

Ubicación y zona social

Cons:

Las habitaciones solo tienen ventana interna, huelen a humedad. Se escucha bulla del resto de habitaciones

2026-05-03 • via Nuitee
K
Karla Zarabia • solo_traveller • ec
10
2026-05-02 • via Nuitee
D
Dorian • solo_traveller • ec
10
2026-04-30 • via Nuitee
J
Jose Steven • couple • ec
9
2026-04-20 • via Nuitee
P
Patricio • solo_traveller • ec
10
Pros:

La ubicación y las instalaciones. Todo muy limpio y agradable.

Cons:

Todo estuvo bien.

2026-04-20 • via Nuitee
M
Marcos • couple • ec
8
Muy buena
Pros:

La ubicación y su tranquilidad para descansar

Cons:

Demora mucho en salir agua caliente

2026-04-12 • via Nuitee
F
Fabiola Acurio • solo_traveller • ec
10
Pros:

La. Ubicación

2026-04-11 • via Nuitee