Felicia Hotel & Suites

Hotels
8.9 (34 reviews)
Luis Cordero 10-57 , Cuenca , ec

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Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Breakfast variety
Some amenities need improvement

Categories

Cleanliness
8.83
The hotel is clean and well-maintained.
Service
9.5
Excellent service provided by friendly and helpful staff.
Location
9.34
Great location, close to historic center.
Room Quality
8.29
Rooms are comfortable but may need updates.
Amenities
8.82
Standard amenities provided, with room for improvement.
Value for Money
8.98
Good value considering the quality of service.
Food and Beverage
8.23
Breakfast variety could be improved.
Overall Experience
9.2
Overall a very enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:02

Property Description

Luxurious Amenities

Felicia Hotel & Suites offers a range of luxurious amenities including a garden, shared lounge, terrace, and bar. Guests can also enjoy access to a hot tub, sauna, and free WiFi throughout the property.

Comfortable Accommodations

Each room at the hotel is well-equipped with a desk, flat-screen TV, private bathroom, and cozy bed linens. Guests can also make use of the fridge provided in the rooms for added convenience.

Exceptional Service

With multilingual staff available at the 24-hour front desk, guests can expect top-notch service in English, Spanish, and Portuguese. Whether you need assistance or recommendations, the dedicated team is always ready to help.

Book your stay at Felicia Hotel & Suites for a memorable experience in Cuenca!

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 34 reviews
Cleanliness: 8.83
Service: 9.5
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.98
Food and Beverage: 8.23
Overall Experience: 9.2
V
Valentina • extended_group • co
9
2026-02-11 • via Nuitee
B
Buitron • couple • ec
10
2026-02-08 • via Nuitee
V
Valeria Anahi • family_with_children • ec
10
Muy buena y acogedora
Pros:

Es cómodo y céntrico

Cons:

Tienen que darle un poco de más mantenimiento a las habitaciones y los baños

2026-01-25 • via Nuitee
M
Marco • family_with_children • de
9
Absolut empfehlenswert und sein Geld wert.
Pros:

Perfekt Lage mitten im Zentrum. Herrschaftlichen Gebäude aus der Gründerzeit. Tolle Einrichtung im klassischen Stil.

Cons:

Duschen sind in fast allen Hotels ein Problem. Hier war das Wasser nur lauwarm.

2026-01-19 • via Nuitee
J
Jorge • couple • ec
10
2026-01-13 • via Nuitee
M
Marjorie Alexandra • solo_traveller • ec
10
Pros:

Ubicación y limpieza

2026-01-10 • via Nuitee
Z
Zuñiga • extended_group • ec
9
2025-12-21 • via Nuitee
S
salvatore • couple • ec
10
2025-12-15 • via Nuitee
J
Jorge • solo_traveller • pe
10
Buen hotel
Pros:

Todo!

2025-12-14 • via Nuitee
F
Francisco • extended_group • ec
9
Excelente ubicación
Pros:

Muy bueno el desayuno

2025-12-07 • via Nuitee
J
Julie • family_with_children • ec
9
2025-11-18 • via Nuitee
G
Gabriel • solo_traveller • ec
9
Confortable
Pros:

limpio, cómodo, personal amable y un excelente desayuno.

Cons:

Debes avisar a que hora regresas al hotel.

2025-11-11 • via Nuitee
C
Carlos José • couple • ec
9
2025-11-10 • via Nuitee
M
Mayra • extended_group • ec
9
Pros:

Excelente servicio por parte del personal y excelente ubicación en el centro histórico. Un punto extra fue que pudimos encargar nuestro equipaje en el hotel hasta la hora de nuestra partida a casa en la noche.

Cons:

El desayuno poco variado.

2025-11-10 • via Nuitee
C
Carlos José • couple • ec
9
2025-11-10 • via Nuitee
J
John • couple • us
8
2025-11-08 • via Nuitee
T
Tetyana • solo_traveller • ec
10
2025-11-08 • via Nuitee
L
Leite • solo_traveller • pt
8
2025-11-08 • via Nuitee
H
Hugo • family_with_children • ec
7
Vacaciones
Pros:

Las instalaciones

Cons:

El valor referente al servicio

2025-10-28 • via Nuitee
J
Julianna • family_with_children • ec
9
2025-09-14 • via Nuitee