Sierra Hotel

Hotels
7.6 (636 reviews)
EJ Blanco Drive, Barangay Piapi, Negros Oriental , Dumaguete , ph

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Nice location
Cons:
Cleanliness issues
Room quality problems
Slow shower water flow

Categories

Cleanliness
6.56
Multiple reviews indicated issues with cleanliness, including mentions of molds and a dirty bathroom.
Service
8.53
Staff were frequently mentioned as friendly and accommodating.
Location
8.07
Good location noted in several reviews, although some mentioned it being slightly out of place.
Room Quality
6.02
Negative comments about room quality including wrong key access and lack of basic amenities.
Amenities
8.05
Amenities like the pool and breakfast were positively highlighted, balancing some negatives.
Value for Money
7.51
General sentiment suggests a fair value for the price paid, considering the offered services.
Food and Beverage
8.06
Positive feedback on breakfast and buffet experiences were noted, although there were complaints about choices.
Overall Experience
8.03
Despite some issues, many felt positively about their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:24

Property Description

Luxurious Amenities
Experience comfort and convenience at Sierra Hotel in Dumaguete. Indulge in our outdoor pool, fitness center, and garden, ensuring a relaxing stay.

Exceptional Services
Enjoy top-notch services such as room service, airport transfers, and a 24-hour front desk. Benefit from free WiFi, a shared lounge, and free private parking during your visit.

Prime Location
Located just 400 meters from Escano Beach, Sierra Hotel is near popular attractions like Silliman Beach and Silliman University. Book now for an unforgettable stay in Dumaguete.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DGT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for ₱ 550 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 636 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.07
Room Quality: 6.02
Amenities: 8.05
Value for Money: 7.51
Food and Beverage: 8.06
Overall Experience: 8.03
D
Dennis • solo_traveller • ph
8
2026-05-14 • via Nuitee
S
Silvio • solo_traveller • it
4
Mouse suite
Pros:

The position of the hotel

Cons:

We saw a live mouse in our room 2 different times.
We called reception, they sent their people.But Suddently they didn't catch it.
I can understand, but this can not happen in hotel room like that.

2026-05-04 • via Nuitee
W
Weena Jade • solo_traveller • ph
1
Deceptive
Cons:

The lack of prior notice that they're shutting off electricity between 1-4am, severely disturbing my sleep, especially amidst extremely hot weather. The noise from vehicles outside is unbearable.

2026-05-04 • via Nuitee
A
anne • solo_traveller • de
8
2026-04-27 • via Nuitee
S
Shiel • solo_traveller • ph
6
2026-04-27 • via Nuitee
D
Dr.Gladwin • couple • lk
4
2026-04-21 • via Nuitee
K
Katarzyna • solo_traveller • gb
7
2026-04-17 • via Nuitee
C
Corabeth • couple • us
10
2026-04-16 • via Nuitee
L
Lissa • couple • ph
9
2026-04-02 • via Nuitee
L
Lissa • couple • ph
9
2026-04-02 • via Nuitee
O
Oliver Oscar • extended_group • gb
10
2026-03-31 • via Nuitee
D
Dymitry • couple • ca
10
2026-03-31 • via Nuitee
O
Oliver Oscar • extended_group • gb
9
Pros:

Respectful and accomodating Staff, and cleanliness topnotch.

2026-03-30 • via Nuitee
S
Svetlana • couple • ph
10
Will defineotly book back here
Pros:

Spacious rooms…good breakfast spread…love that it’s next to Ana Maria’s!

2026-03-29 • via Nuitee
K
Kenna Ruth • couple • ph
8
2026-03-26 • via Nuitee
K
Katarzyna • solo_traveller • gb
6
Pros:

It was all right, but you could say it doesn't have an outside window. The only window that opens to the inside of the hotel, facing the windows of other guests, meaning no daylight or fresh air, which wasn't great.

It advertised having a massive 70% sale, but when I looked at the brochure in the hotel, their room prices were 50% of what the advertised before-sale price was, making you feel that you get a £100 room for £25, where if fact you got a £50 room for £25.

Still a good deal, but a deceitful practice which I don't like.

Polite staff, good breakfast and nice swimming pool area.

2026-03-26 • via Nuitee
D
Darryl • extended_group • ca
10
2026-03-26 • via Nuitee
M
Michael • couple • us
7
Pros:

Breakfast buffet made the stay worth it.

Cons:

Aged hotel needs updating. Shower area had lots of mold. Key to room didn't work all the time. Had room service let us in several times. Airport shuttle not available until after 8am.

2026-03-25 • via Nuitee
A
Alexis Esteban • extended_group • es
8
Si tuviera que repetir y no encontrara nada mejor volveria
Pros:

Las zonas comunes están bien cuidadas
El personal
La amplitud de la habitación
El desayuno era bueno, no muy variado, pero lo suficiente para quedarte bien
El precio

Cons:

La habitación ya está a falta de renovación
El baño antiguo a reformar
Así y todo aceptable

2026-03-24 • via Nuitee
S
saeed • couple • sa
8
2026-03-24 • via Nuitee