Luzzeri Suite Empire Damansara

Hotels
Independent
4.4 (329 reviews)
Empire Damansara, Jalan PJU 8/8, Petaling Jaya, Selangor, 47820 , Petaling Jaya , MY

Facilities

Fitness facilities
Free WiFi
Terrace
Garden
Fitness facilities
Smoke-free property
Wheelchair accessible parking
Self parking (surcharge)
Wheelchair-accessible van parking

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Broken amenities
Poor service response

Categories

Cleanliness
2.73
Multiple mentions of cockroaches, dust, and dirty conditions in rooms.
Service
5.2
Some guests found staff helpful, but poor communication on issues reported.
Location
6.74
Convenient location for meetings, but safety concerns reported.
Room Quality
3.69
Issues reported with broken doors and discrepancies in room quality.
Amenities
3.72
Necessities like air conditioning were reported as broken or lacking.
Value for Money
3.68
Guests felt the overall condition did not match expectations for the price.
Food and Beverage
4.73
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
4.7
Mixed reviews; severe dissatisfaction reported by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:41

Property Description

State-of-the-Art Facilities

Indulge in the hotel's top-notch amenities, including a fitness center, terrace, and garden. Relax and unwind with room service, dine at the restaurant, or enjoy a drink at the bar/lounge.

Luxurious Accommodations

Feel at home in one of the 5 air-conditioned rooms featuring kitchenettes, premium bedding, and 32-inch LED TVs with cable programming. Stay connected with complimentary wireless internet access.

Convenient Location

Discover nearby attractions such as Curve Shopping Mall, KidZania, and 1 Utama. With a stay at Luzzeri Suite Empire Damansara, you're just minutes away from popular shopping destinations and recreational spots.

Ready to experience luxury and convenience in Petaling Jaya? Book your stay at Luzzeri Suite Empire Damansara today!

Important information:

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

4.4
Based on 329 reviews
Cleanliness: 2.73
Service: 5.2
Location: 6.74
Room Quality: 3.69
Amenities: 3.72
Value for Money: 3.68
Food and Beverage: 4.73
Overall Experience: 4.7
M
Mr.S.A. Kalai couple my
10
Pros:

Nice

Cons:

Nice place

2026-03-20 via Nuitee
E
ezah solo_traveller my
6
2026-03-19 via Nuitee
S
Shah couple my
5
2026-03-17 via Nuitee
S
See couple my
1
非常差
Cons:

打给房东不接 打给客服装死 完全无法入住 钥匙都拿不到

2026-03-14 via Nuitee
A
asyraaf couple my
10
Pros:

Okey

2026-03-13 via Nuitee
M
Mohamad Hafizul Asyraf couple my
10
good
Pros:

good

Cons:

good

2026-03-11 via Nuitee
S
Syed solo_traveller my
1
2026-03-05 via Nuitee
M
Muhammad solo_traveller my
10
Pros:

All of it

Cons:

Nothing i love all

2026-03-04 via Nuitee
C
Chor Hong solo_traveller my
1
Lesson learnt, price ensure quality.
Pros:

easy check in process.

Cons:

Very intense smoking smell, i can't stand it, checked out 2 hours after I checked in.

2026-03-04 via Nuitee
M
Muhammad couple my
8
Pros:

nice

2026-02-28 via Nuitee
S
saranya couple my
1
Pros:

Nothing.

Cons:

The picture shown in the booking app and the real is very different. The unit was not clean.

2026-02-28 via Nuitee
M
Muhammad solo_traveller my
3
2026-02-27 via Nuitee
A
Aidiel couple my
5
2026-02-24 via Nuitee
M
Mr.S.A. Kalai couple my
10
Pros:

Nice

Cons:

Nice place

2026-02-22 via Nuitee
K
Khairie couple my
1
2026-02-22 via Nuitee
C
Che wei couple my
6
2026-02-22 via Nuitee
N
Nor couple my
8
2026-02-11 via Nuitee
D
dyra nadhia solo_traveller my
1
The room was clearly neglected and needs serious attention.
Cons:

I was extremely disappointed with the state of this room. The torn curtain, peeling paint, dusty fan, and broken plug were unacceptable. It's clear that maintenance is lacking, and the room felt far from clean.

2026-02-10 via Nuitee
H
hazim couple my
10
2026-01-30 via Nuitee
S
shazrul couple my
10
2026-01-25 via Nuitee