Luzzeri Suite Empire Damansara

Hotels
•
Independent
4.4 (329 reviews)
Empire Damansara, Jalan PJU 8/8, Petaling Jaya, Selangor, 47820 , Petaling Jaya , MY
60-13-6361032

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Facilities

Fitness facilities
Free WiFi
Terrace
Garden
Fitness facilities
Smoke-free property
Wheelchair accessible parking
Self parking (surcharge)
Wheelchair-accessible van parking

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Broken amenities
Poor service response

Categories

Cleanliness
2.73
Multiple mentions of cockroaches, dust, and dirty conditions in rooms.
Service
5.2
Some guests found staff helpful, but poor communication on issues reported.
Location
6.74
Convenient location for meetings, but safety concerns reported.
Room Quality
3.69
Issues reported with broken doors and discrepancies in room quality.
Amenities
3.72
Necessities like air conditioning were reported as broken or lacking.
Value for Money
3.68
Guests felt the overall condition did not match expectations for the price.
Food and Beverage
4.73
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
4.7
Mixed reviews; severe dissatisfaction reported by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:41

Property Description

State-of-the-Art Facilities

Indulge in the hotel's top-notch amenities, including a fitness center, terrace, and garden. Relax and unwind with room service, dine at the restaurant, or enjoy a drink at the bar/lounge.

Luxurious Accommodations

Feel at home in one of the 5 air-conditioned rooms featuring kitchenettes, premium bedding, and 32-inch LED TVs with cable programming. Stay connected with complimentary wireless internet access.

Convenient Location

Discover nearby attractions such as Curve Shopping Mall, KidZania, and 1 Utama. With a stay at Luzzeri Suite Empire Damansara, you're just minutes away from popular shopping destinations and recreational spots.

Ready to experience luxury and convenience in Petaling Jaya? Book your stay at Luzzeri Suite Empire Damansara today!

Important information:

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

4.4
Based on 329 reviews
Cleanliness: 2.73
Service: 5.2
Location: 6.74
Room Quality: 3.69
Amenities: 3.72
Value for Money: 3.68
Food and Beverage: 4.73
Overall Experience: 4.7
S
saranya • couple • my
1
Pros:

Nothing.

Cons:

The picture shown in the booking app and the real is very different. The unit was not clean.

2026-02-28 • via Nuitee
M
Muhammad • couple • my
8
Pros:

nice

2026-02-28 • via Nuitee
M
Muhammad • solo_traveller • my
3
2026-02-27 • via Nuitee
A
Aidiel • couple • my
5
2026-02-24 • via Nuitee
M
Mr.S.A. Kalai • couple • my
10
Pros:

Nice

Cons:

Nice place

2026-02-22 • via Nuitee
K
Khairie • couple • my
1
2026-02-22 • via Nuitee
C
Che wei • couple • my
6
2026-02-22 • via Nuitee
N
Nor • couple • my
8
2026-02-11 • via Nuitee
D
dyra nadhia • solo_traveller • my
1
The room was clearly neglected and needs serious attention.
Cons:

I was extremely disappointed with the state of this room. The torn curtain, peeling paint, dusty fan, and broken plug were unacceptable. It's clear that maintenance is lacking, and the room felt far from clean.

2026-02-10 • via Nuitee
H
hazim • couple • my
10
2026-01-30 • via Nuitee
S
shazrul • couple • my
10
2026-01-25 • via Nuitee
S
Syidah • solo_traveller • my
10
2026-01-24 • via Nuitee
S
Sarah • couple • my
7
2026-01-22 • via Nuitee
A
Asha • solo_traveller • my
5
2026-01-20 • via Nuitee
S
shazrul • couple • my
10
2026-01-19 • via Nuitee
M
muaz • solo_traveller • my
1
2026-01-19 • via Nuitee
F
fikry • couple • my
10
2026-01-17 • via Nuitee
H
HUDA SJ • couple • my
3
Pros:

Location wise good & last minute booking available, Host & Staff fast response

Cons:

Studio are far from photos shown, Bed were hard, making abit noise/squeking, The single bed, bedsheet looks old & the bed feel spring.. Toilet door cannot close full (we still need privacy even with own family) , A junk of bedsheet or pillow in the wardrobe, (do not put nicely looks like a junk), Drawer dusty.. Studio looks abit old & not clean enough

2026-01-14 • via Nuitee
D
Danisha • solo_traveller • my
8
2026-01-11 • via Nuitee
A
Azli • solo_traveller • my
9
2026-01-09 • via Nuitee