Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited parking
Inconsistent breakfast quality

Categories

Cleanliness
8.63
Overall cleanliness was noted as good, with mentions of comfortable rooms and well-maintained spaces.
Service
9.1
Many reviews highlighted friendly and efficient staff, contributing to a positive service experience.
Location
9.14
The location was repeatedly praised for its proximity to the town and attractions.
Room Quality
8.59
Rooms described as spacious and comfortable, although a few noted issues like temperature control.
Amenities
8.62
Amenity mention was limited; rooms included few conveniences such as coffee machines.
Value for Money
8.58
Value perception varied, but many considered it a good deal for the location and quality.
Food and Beverage
8.13
Breakfast received mixed feedback, with some finding it lacking compared to other offerings.
Overall Experience
8.8
General sentiment was very positive, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 07:58

Property Description

Luxurious Accommodation and Dining

One Warwick Park Hotel in Royal Tunbridge Wells offers a sophisticated stay with a shared lounge, a bar, and on-site dining. Indulge in rooms with modern amenities like flat-screen TVs and private bathrooms, complemented by free WiFi.

Comfort and Convenience

Each room at the hotel boasts an en-suite bathroom, a seating area with tea/coffee facilities, and a TV for relaxation. Guests can start their day with a Continental or Full English breakfast before exploring the area.

Exceptional Service and Location

Benefit from around-the-clock assistance at the reception and discover nearby attractions like Brighton & Hove and Eastbourne. With London Gatwick Airport just 30 km away, convenience is key for travelers. Book your stay now at our exquisite wedding venue!

Important information:

A pre authorization will be required on check in on a valid debit or credit card. The amount will equate to the total amount of your stay plus a GBP 50 per person, per night charge. Full payment for your stay will be taken at check out.

Please note early check in needs to be requested at the time of booking and cannot be guaranteed.

Parking is free of charge and unlimited at the top end of Warwick Park. This is a 10-minute walk to the hotel. Luggage may be dropped off at reception before parking.

One Warwick Park is a nonsmoking hotel. This includes all public areas, the main entrance and guest bedrooms.

When booking 5 rooms or more, different policies and additional supplements will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £15 per person per night when using an available cot.
    Children up to and including 13 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs GBP 12 per day.

Location

Guest Reviews

8.7
Based on 2265 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.8
M
mar80 solo_traveller us
10
Pros:

clean, simple, great location

Cons:

nothing

2026-07-22 via Nuitee
D
David solo_traveller gb
10
2026-07-18 via Nuitee
N
Neil couple gb
9
Very pleasant.
Pros:

Nice breakfast.

Cons:

Booking.com showed "private parking". The correct description is "private parking; limited spaces; book in advance; extra cost". I did not see the constraints until after booking. Fortunately, the kind receptionist went out of her way to obtain a parking space for us.

2026-07-17 via Nuitee
J
Jeanette couple gb
9
Great location. Very comfortable large room. Will stay again
2026-07-16 via Nuitee
K
Kiki extended_group se
8
2026-07-15 via Nuitee
G
Giles couple gb
8
Good TW B&B
Pros:

Location, nice styling, Brasserie, decent sized bedroom , excellent breakfast

Cons:

Bedroom a bit plain, accessible bathroom (shower floods everywhere)

2026-07-14 via Nuitee
S
Sarah solo_traveller gb
8
A specious internal fitout in the centre of town with little noise. The staff were not on it.
Pros:

I know Tunbridge Wells well. I have now moved to Crowborough and stayed while the scaffolding going up on our roof. The layout of the hotel is still awkward but I knew that when invited to the opening party.

The rooms are spacious, cool and the bathrooms have an excellent fit out.

Cons:

I was waiting for a taxi to return home and an American couple (international travellers) asked several wuestions of Reception who had no idea. They also asked about laundry and dry cleaning, again no idea. I have been a director of boutique hotels and found this shocking. I ended up helping them personally.

2026-07-14 via Nuitee
E
Emma solo_traveller fr
10
Pros:

Nice staff, room clean, great AC and amazing location !

2026-07-12 via Nuitee
E
Ellie solo_traveller au
8
2026-07-11 via Nuitee
A
Andre solo_traveller sg
7
Great location; but poorly designed/laid out room
Pros:

Great location, in the heart of the historic part of town

Cons:

After the air conditioning broke down in my room, I was moved to a smaller room, in the attic (with 47 narrow steps to reach the room), without a view, no chair and a poorly designed bathroom.

2026-07-10 via Nuitee
C
Colette solo_traveller gb
8
Lovely hotel
Pros:

Proximity to town convenience of parking beautiful room excellent breakfast

Cons:

Pestered by emails with links that didn't work

2026-07-10 via Nuitee
D
Donna couple gb
7
2026-07-06 via Nuitee
S
Suzanne solo_traveller gb
10
Excellent
Pros:

All fab

Cons:

Nothing

2026-07-05 via Nuitee
J
John couple gb
9
Great as always.
Pros:

Nice room, had this one before. Great location.

Cons:

Nothing.

2026-07-05 via Nuitee
A
Amanda and Jon couple gb
6
Lovely building, scrimping on the basics is affecting the quality
Pros:

Large room, ok facilities, close to centre.

Cons:

Couldn't check in earlier, despite the fact they were clearly not full, it was pouring down and we had been driving for 5 hours, they made us wait until the last minute. Reeception staff were temporary and unable to help, and the regular staff were uninterested. The hotel is really lovely but its obviously having a lot of cost cutting measures that are impacting on the quality of the hotel. Parking was down the road which was inconvenient due to the rain, we were lead to believe it was on site.

2026-07-05 via Nuitee
A
Amanda couple gb
8
Pros:

Great location and clean hotel

Cons:

Over priced for what it is. Very standard decor!

2026-07-04 via Nuitee
L
Luc solo_traveller be
6
2026-06-30 via Nuitee
K
karl solo_traveller gb
9
Pros:

The staff are very welcoming and very attentive.
The hotel is very well presented and clean.

Cons:

The bar in the main hotel is staffed by the reception.
As they aren't trained bar staff, there is confusion on how to make drinks, and the drinks selection is very limited.
Our breakfast was also cold

2026-06-29 via Nuitee
D
Darren extended_group gb
10
Pros:

Really nice hotel with great location. Very pleasant check in staff.

Cons:

Nothing

2026-06-29 via Nuitee
5
5wandg Family Boroughbridge, North Yorkshire, England
4
Disappointing and overpriced
Pros:

Would NOT recommend this hotel. We had issues with our stay, which we tried to raise with staff, also by handing over a feedback form to reception, and leaving an email and telephone number , and still no response from the hotel. I followed up with an email once I got home, and a week later, still no response. We paid £300 a night for a room with bathroom issues. Tepid water, one towel . No bathmats. A shower that sprayed water everywhere. It was actually slippy and dangerous as the bathroom floor was tiled. The staff were young and I would guess not trained in hospitality or how to deal with complaints. It wasn't the luxury experience you would hope for.

2026-06-28 via Tripadvisor