Sutherland House

Hotels
8.6 (512 reviews)
56 High Street , Southwold , gb

Facilities

Non-smoking rooms
Restaurant
Express check-in/check-out
Non-smoking throughout
Allergy-free room
Adult only
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Outstanding cleanliness
High-quality breakfast
Cons:
Small room size
No off-street parking
Some amenities lacking

Categories

Cleanliness
8.24
General positive sentiment noted about cleanliness, though some complaints about room size exist.
Service
9.21
Guests reported high levels of service and attention from the owners.
Location
9.25
Excellent location mentioned frequently, ideal for exploring Southwold.
Room Quality
8.2
Rooms reported as comfortable, but some found them very small.
Amenities
8.73
Complimentary items were generous; however, some functional issues noted.
Value for Money
7.69
Some guests felt it was expensive for the accommodations provided.
Food and Beverage
8.74
High-quality breakfast and dinner were praised, though some thought them a bit pricey.
Overall Experience
8.71
Overall experience rated positively, with some minor issues such as room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:03

Property Description

Historical Charm and Elegance
Sutherland House, dating back to 1455, is a blend of Victorian and Georgian decor, offering free Wi-Fi and a charming restaurant.

Award-Winning Dining Experience
Indulge in fresh fish and locally-sourced ingredients at the 2-AA rosette restaurant, known for its delightful menu.

Convenient Location for Exploring
Located a short stroll from Southwold Pier and Adnams Brewery, guests can easily explore the seaside town and nearby attractions.

Experience the historic charm, award-winning dining, and convenient location at Sutherland House. Book now for an unforgettable stay!

Important information:

There is no front desk at this property. Before arrival, guests will receive an email with check-in instructions and key retrieval information.

Guests can access their accommodations through a private entrance.

To make additions to your stay such as breakfast reservation please contact the property at least 24 hours before arrival using the information on the booking confirmation.

To Book the evening restaurant please visit open table or the hotels website and follow the link to the live diary, Please note that the restaurant is closed all day Monday and Sunday. If you are unsure if your dates are included, please contact the property for details. Please note that supplements are not calculated automatically in the total costs and are paid separately..Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 512 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 8.74
Overall Experience: 8.71
H
Hayley couple gb
9
Pros:

Garden room was supberb, great size and amazing bathroom. Very quiet and location perfect.

Cons:

N/A

2026-03-20 via Nuitee
M
Michael couple gb
7
Pros:

Lovely decor and very clean.

Cons:

We stayed in the Earl of Sandwich room. Appreciate the building is very old and likely to have some creaks but we could not only hear creaks and stomping from above, but music and full conversations from the restaurant below.
We were also disappointed at the comfort of the bed. The "king size Hypnos bed" is 2 two (albeit large) saggy mattresses pushed together. Perhaps a good mattress topper could be a handy solution for turning the two singles into one large bed.

2026-03-02 via Nuitee
J
Jennifer couple gb
9
2026-03-02 via Nuitee
L
Linda couple gb
8
A unique room not to be missed
Pros:

Room was really unusual , ornate ceiling , very unique
Bed was comfy , lovely linen
Refreshment station very well stocked
Excellent communication / instructions from owner/staff even though they were not on site and room accessed via a lock box
Excellent bathroom especially shower and exceptionally clean throughout
Perfect location for the town

Cons:

Pillows on bed too soft
A very minor negative -Floor boards squeaked and window rattled a little when opened , (understandably due to age of the building ) added to the charm of the room ,but for light sleepers broke our sleep

2026-03-01 via Nuitee
E
Emma couple gb
8
Comfortable stay and good value for money
Pros:

Decor was well thought out and the roll top bath was lovely. Everything worked well and we felt comfortable.

Cons:

Sash window was difficult to open which meant it got a bit too hot in the night. And while this isn't something the venue can control, the church bells nearby woke us up at 5am and 6am. Not entirely sure why they were going off that early anyway.

2026-02-28 via Nuitee
D
Damian couple gb
8
Ideal location to explore Southwold.
Pros:

Great location and very clean

Cons:

.

2026-02-22 via Nuitee
B
Baker couple gb
10
Brilliant
2026-01-26 via Nuitee
S
Steve couple gb
9
2026-01-20 via Nuitee
S
Sarah extended_group gb
8
2026-01-19 via Nuitee
A
Alan R couple gb
9
Great location very clean room
Pros:

Location brilliant

Cons:

External stairs

2026-01-19 via Nuitee
L
Lorna couple gb
7
Very enjoyable
Pros:

The breakfast was nice but expensive .
Location was excellent and the outside garden area was a nice touch .

Cons:

The room was very small for two people

2026-01-19 via Nuitee
K
Kelly couple gb
9
Great place we wil definitely be back !
Pros:

Location was fab
Spacious
Really comfy beds
Really attentive staff

Cons:

The room Was a little cold (due to -4 outside ) but they rectified within 10 mins !

2026-01-05 via Nuitee
F
Finbow couple gb
5
Avoid the Thomas Camell box room….
Pros:

Nice and handy location for shopping in Southwold.

Cons:

The room was by far the smallest we have ever stayed in. Right next to the outer access door and with a motor running outside all night. The owner proudly told us at breakfast that it was the cheapest room in Southwold and that all other rooms were larger. Paid for breakfast but amount debited exceeded the cost shown in the room info. Assuming he added something for the coffee. No parking nearby and recommended “common” parking is a way off and not secure.
Yes it was a cheap last minute booking but still expensive and not particularly comfortable.

2025-12-20 via Nuitee
M
Michelle couple gb
9
Fab place to stay
Pros:

Lovely place to stay. Full of character and excellent staff. Very clean and great location. Breakfast was very good too.

2025-12-18 via Nuitee
L
lorraine couple gb
10
Very pleasant couple of days
Pros:

The area was very nice with plenty of nice places to eat

Cons:

Nothing

2025-12-11 via Nuitee
K
Karen couple gb
10
Super as usual
Pros:

Great food in restaurant
Good location
Lovely rooms

Cons:

Nothing

2025-12-07 via Nuitee
J
Joanne couple gb
10
Hidden historic gem in Southwold!
Pros:

An outstanding building seeped in history, beautiful rooms and furnishings. The owners are lovely and the breakfast was amazing.

2025-12-04 via Nuitee
E
elsie couple gb
9
2025-11-29 via Nuitee
T
timothy couple gb
8
2025-11-10 via Nuitee
P
Paul couple gb
7
Satisfied for the money.
Pros:

Excellent location. Decent value.

2025-10-28 via Nuitee