Class Hotel Pouso Alegre

Hotels
7.9 (1811 reviews)
BR-459, KM 104 , Pouso Alegre , br

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Modern facilities
Comfortable amenities
Cons:
Cleanliness issues
Service inconsistencies
Lack of attention to details

Categories

Cleanliness
5.68
Multiple complaints about cleanliness, including issues with towels and room condition.
Service
8.15
Some praised the staff's politeness, but many noted disorganization and unpreparedness.
Location
9.19
Positive remarks about the location being convenient for shopping and access.
Room Quality
7.64
Quarters were recently modernized, but some complaints about size and maintenance.
Amenities
8.67
Well-received features such as the pool and breakfast options.
Value for Money
8.63
Good pricing during off-season for the amenities offered.
Food and Beverage
6.68
Breakfast received mixed reviews; some liked it, others found it lacking.
Overall Experience
8.55
Mixed feelings about the stay but generally aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:54

Property Description

Luxurious Accommodations
Class Hotel offers modern-style rooms with a minibar, flat-screen TV, and bathroom with shower. Upgrade to the Premier or Deluxe Room for added comfort with air conditioning.

Convenient Amenities
Enjoy free Wi-Fi, a restaurant, and a bar on-site. Start your day right with a buffet breakfast served each morning in the breakfast area.

Ideal Location
Situated just 1 km from a shopping centre and 10 km from Pouso Alegre Airport, Class Hotel offers the perfect blend of convenience and comfort.

Book your stay at Class Hotel now for a memorable and relaxing experience.

Important information:

THERE WILL BE MADE AN ADVANCE DEBIT OF THE FULL VALUE FOR RESERVATIONS FOR MORE THAN SEVEN DAYS.

When traveling with pets, please note that an extra charge per pet, per night applies. Please note that the property can only allow pets (dogs and cats) with a maximum weight of 15 kilos. It is mandatory to present the pet's vaccination card at check-in. The accommodations must be contacted for availability and prices.

In the event of early check-out, the unused amount can remain as a credit that can be used for one year, except on special dates such as holidays and events when the amount will be retained by the accommodations.

In the case of minors accompanied by their parents, it is essential that they present an identity document when checking in. If unaccompanied from parents, a written authorization from the legal guardian, notarized, must be provided at check-in, along with the minor's identity document.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for R$ 50 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for R$ 70 per person per night when using an existing bed.
    Children up to and including 12 years old stay for R$ 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1811 reviews
Cleanliness: 5.68
Service: 8.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 6.68
Overall Experience: 8.55
M
Marcelo • solo_traveller • br
10
Pros:

Experiência positiva

2026-03-13 • via Nuitee
M
Marcelo • solo_traveller • br
10
Pros:

Excelente hotel. Um ambiente calmo tranquilo e organizado.

2026-03-13 • via Nuitee
J
Jean Francois • solo_traveller • br
7
2026-03-12 • via Nuitee
E
ELIAS • couple • br
8
Atendeu as expectativas
Pros:

Café da manhã . Local silencioso .

Cons:

O cartão do quarto descarrega rápido .
Falta aviso nele ,pois se colocar junto com outros cartões ele tbm descarrega.

2026-03-11 • via Nuitee
C
Clara • couple • br
10
2026-03-08 • via Nuitee
E
Edward • solo_traveller • br
10
2026-03-07 • via Nuitee
C
CELSO • solo_traveller • br
8
Pros:

O café da manha é bem simples, poderia ter mais opções. O hotel ficou me devendo a Nota fiscal e ate hoje nao recebi.

2026-03-07 • via Nuitee
J
Jose • couple • br
8
Foi aceitável
Pros:

Instalações e limpeza

Cons:

Café da manhã , localização muito ruim e funcionários desinteressados

2026-03-07 • via Nuitee
D
Dias • couple • br
6
Bem razoável
Pros:

A área comum do hotel é boa.

Cons:

O quarto necessita urgente de reforma piso ruim velho e gasto mobília desgastada pelo tempo

2026-03-05 • via Nuitee
E
Ednaldo • couple • br
8
2026-03-03 • via Nuitee
R
ROSI • couple • br
10
Pros:

Tudo foi muito bom e tranquilo, desde a recepção na porta do carro com o pet de estimação 🥰, a recepção do hotel, instalações e afins.
E fora que o acesso é excelente, perto do shopping e da cidade.

2026-03-02 • via Nuitee
I
Isabella • couple • br
10
2026-03-01 • via Nuitee
M
Mateus • solo_traveller • br
8
Pros:

cafe da manhã completo, restaurante bom, funcionários atenciosos e educados.

Cons:

Academia com bicicletas para manutenção e poderia ter mais aparelhos/equipamentos.

2026-02-28 • via Nuitee
A
Arthur • couple • br
10
Excelente para descansar com a família
Pros:

Quartos excelentes e café da manhã top demais, infelizmente não pude comer pois estava de ressaca kkkkkkk mas muito bom!!

2026-02-26 • via Nuitee
E
Eduardo • couple • br
8
Boa opção de hospedagem
Pros:

Da localização e da estrutura do hotel

Cons:

O colchão necessita ser trocado e a incidência de muitos pernilongos no final da tarde/noite na área da piscina

2026-02-24 • via Nuitee
S
Sonia Maria • couple • br
9
Foi bacana.
Pros:

Tamanho da cama e uma mesa.

Cons:

Faltou toalha de banho.

2026-02-23 • via Nuitee
A
Agnaldo • solo_traveller • br
5
2026-02-22 • via Nuitee
A
André • couple • br
9
Surpresa positiva de hospedagem
Pros:

Hotel limpo e organizado. Tivemos um problema com o ar-condicionado mas fomos rapidamente atendidos pelo funcionário e tivemos o problema resolvido. Cama e chuveiro bons e café da manhã com boas opções. Não utilizamos as áreas de piscina e academia, mas ambas também com boa estrutura e organização.
Nosso cachorro ficou hospedado conosco e foi muito tranquilo. Há um bom espaço no estacionamento do hotel onde se pode andar com eles e demonstraram receber animais com bastante frequência.
O hotel é afastado do Centro e não há restaurantes ou comércio próximos, o que pode dificultar para quem não dispõe de carro ou transporte privativo.

Cons:

Nada relevante.

2026-02-22 • via Nuitee
T
Tatiane • family_with_children • br
8
Pros:

Quarto era confortável em questão ao tamanho, mas a cama não era tão confortável.

Cons:

No Hotel tem um restaurante e tínhamos avisado que estávamos em 20 pessoas ja para a cozinha se preparar.
No jantar a comida demorou muito para ficar pronta e quando chegou tinha comida fria, carne crua, batata que tinha sido congelada e não estava boa.

2026-02-22 • via Nuitee
C
Cesar • couple • br
10
2026-02-08 • via Nuitee