Class Hotel Pouso Alegre

Hotels
7.9 (1853 reviews)
BR-459, KM 104 , Pouso Alegre , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Modern facilities
Comfortable amenities
Cons:
Cleanliness issues
Service inconsistencies
Lack of attention to details

Categories

Cleanliness
5.68
Multiple complaints about cleanliness, including issues with towels and room condition.
Service
8.15
Some praised the staff's politeness, but many noted disorganization and unpreparedness.
Location
9.19
Positive remarks about the location being convenient for shopping and access.
Room Quality
7.64
Quarters were recently modernized, but some complaints about size and maintenance.
Amenities
8.67
Well-received features such as the pool and breakfast options.
Value for Money
8.63
Good pricing during off-season for the amenities offered.
Food and Beverage
6.68
Breakfast received mixed reviews; some liked it, others found it lacking.
Overall Experience
8.55
Mixed feelings about the stay but generally aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:54

Property Description

Luxurious Accommodations
Class Hotel offers modern-style rooms with a minibar, flat-screen TV, and bathroom with shower. Upgrade to the Premier or Deluxe Room for added comfort with air conditioning.

Convenient Amenities
Enjoy free Wi-Fi, a restaurant, and a bar on-site. Start your day right with a buffet breakfast served each morning in the breakfast area.

Ideal Location
Situated just 1 km from a shopping centre and 10 km from Pouso Alegre Airport, Class Hotel offers the perfect blend of convenience and comfort.

Book your stay at Class Hotel now for a memorable and relaxing experience.

Important information:

THERE WILL BE MADE AN ADVANCE DEBIT OF THE FULL VALUE FOR RESERVATIONS FOR MORE THAN SEVEN DAYS.

When traveling with pets, please note that an extra charge per pet, per night applies. Please note that the property can only allow pets (dogs and cats) with a maximum weight of 15 kilos. It is mandatory to present the pet's vaccination card at check-in. The accommodations must be contacted for availability and prices.

In the event of early check-out, the unused amount can remain as a credit that can be used for one year, except on special dates such as holidays and events when the amount will be retained by the accommodations.

In the case of minors accompanied by their parents, it is essential that they present an identity document when checking in. If unaccompanied from parents, a written authorization from the legal guardian, notarized, must be provided at check-in, along with the minor's identity document.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for R$ 50 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for R$ 70 per person per night when using an existing bed.
    Children up to and including 12 years old stay for R$ 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1853 reviews
Cleanliness: 5.68
Service: 8.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 6.68
Overall Experience: 8.55
W
Wilson • solo_traveller • br
10
2026-05-09 • via Nuitee
A
Andressa • couple • br
10
2026-05-06 • via Nuitee
G
Guilherme • solo_traveller • br
7
2026-05-05 • via Nuitee
O
Oliveira • solo_traveller • br
6
Pros:

Cafe

Cons:

Esqueci um cabide com camisa e calca e não encontrei

2026-05-04 • via Nuitee
C
Carotenuto • family_with_children • br
8
Se precisar novamente voltaremos
Pros:

Gostei do atendimento eficaz, conforto, localização.

Cons:

Quando fomos tomar banho, pela manhã, não havia água no chuveiro, Só chegou uns 20 minutos depois.

2026-05-04 • via Nuitee
C
Clarisse_gc • solo_traveller • br
8
Pros:

Quarto e banheiro muito limpos, ar condicionado e chuveiro bons.
Café da manhã simples, mas muito gostoso. Havia reposição de itens a todo momento.
Estacionamento amplo

Cons:

Senti falta de secador (tinha um na recepção que estava sendo usado por outra hóspede). Telefone do quarto ruim e chiando muito, difícil comunicação com a recepção.
Televisão com poucos canais e alguns (até globo) com chiado e imagem ruim

2026-05-03 • via Nuitee
A
ANA FLAVIA • couple • br
5
Razoável, daria chance de conhecer outro hotel
Pros:

Gostei do café da manhã, da vista da piscina e do estacionamento.

Cons:

Não gostei de muitas coisas, cortinas com mofo (quase em toda extensão da cortina), a cama precisa ser trocada, o banheiro com bolor entre os azulejos, a vista do quarto é péssima, a TV só possui canais aberto Globo e record e ainda pequena.

2026-05-03 • via Nuitee
V
Vanessa Regina • solo_traveller • br
9
2026-05-03 • via Nuitee
• solo_traveller • br
10
2026-04-30 • via Nuitee
E
Elizeu • solo_traveller • br
9
2026-04-29 • via Nuitee
P
Paulo • family_with_children • br
8
Pros:

Atendimento

Cons:

Chuveiro não esquentou, no meu quarto

2026-04-25 • via Nuitee
E
Eliara • couple • br
8
2026-04-23 • via Nuitee
T
Tarik Tadeu • family_with_children • br
7
2026-04-22 • via Nuitee
D
Dalton Nilton • solo_traveller • br
10
Pros:

Atendimento, conforto, padrão dos demais Class, café da manhã, funcionários.

Cons:

O quarto não tinha toalhas de rosto nem tapete pós banho. Tive que usar uma das toalhas de banho para substituir.
A ducha também demorava esquentar dependendo do horário. Assim gostávamos muita água esperando aquecer.

2026-04-21 • via Nuitee
C
Carolina • solo_traveller • br
8
Pros:

Instalações limpas e confortáveis

2026-04-20 • via Nuitee
W
William • solo_traveller • br
10
2026-04-20 • via Nuitee
R
Renata • couple • br
9
Boa opção, vale a pena.
Pros:

Boa localização. Confortável, vale a pena.
Café da manhã muito bom.

Cons:

Nao tenho.

2026-04-17 • via Nuitee
M
Martins • solo_traveller • br
10
2026-04-16 • via Nuitee
L
Leandro • solo_traveller • br
10
2026-04-13 • via Nuitee
M
Maicon • solo_traveller • br
6
2026-04-11 • via Nuitee