Dolphin Hotel St Ives

Hotels
7.4 (708 reviews)
London Road , St Ives , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Darts
See all facilities

Review Highlights

Pros:
Location
Spacious rooms
Friendly staff
Cons:
Poor food quality
Cleanliness concerns
Closed restaurant

Categories

Cleanliness
5.9
Concerns about the cleanliness and safety standards raised in the reviews.
Service
8.4
Staff were friendly, but issues with management and safety protocols detracted from the experience.
Location
9.4
Perfect location for visiting St Ives, repeatedly praised across reviews.
Room Quality
7.9
Nice decor and spacious rooms, but concerns about bed quality and temperature control.
Amenities
6.9
Amenities like the restaurant were closed during the stay, impacting overall experience.
Value for Money
8.4
Good value for money for short stays, though some dining aspects fell short.
Food and Beverage
4.4
Buffet breakfast was described as inedible and fell significantly below expectations.
Overall Experience
7.9
Mixed experience with good points but significant issues that impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:42

Property Description

Riverside Location
Enjoy picturesque views of the Great Ouse river from select rooms and balconies.

Convenient Amenities
Take advantage of the 24-hour front desk, restaurant, bar, and free parking during your stay.

Easy Access to Attractions
Explore nearby cities like Cambridge and Peterborough, or catch a flight from London Stansted Airport.

To book your stay at Dolphin Hotel Cambridge, visit our website now!

Important information:

When traveling with pets, please note that an extra charge of 25 GBP per pet, per night applies. The property only allows small dogs. Please contact the property as pets are only allowed in certain rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 708 reviews
Cleanliness: 5.9
Service: 8.4
Location: 9.4
Room Quality: 7.9
Amenities: 6.9
Value for Money: 8.4
Food and Beverage: 4.4
Overall Experience: 7.9
A
Anne couple gb
7
2026-03-16 via Nuitee
D
David couple gb
8
2026-03-15 via Nuitee
S
Samantha couple gb
6
Pros:

Size of room

Cons:

Parking paid extra on booking.com for guaranteed parking with the room choice which I didn't get all cars were crammed in double parking and got called before check out to move my car which made me leave earlier than expected.

2026-03-15 via Nuitee
J
Jim couple gb
8
Pros:

Very close to the town and easily commutable.

Cons:

No restaurant.

2026-03-12 via Nuitee
G
Graham solo_traveller gb
9
great value for money
Pros:

room nice and clean and very comftable

Cons:

n/a

2026-03-11 via Nuitee
D
Daniel couple gb
10
Meadow views are beautiful in the morning
Pros:

Had everything you need

Cons:

Nothing

2026-03-10 via Nuitee
D
Daniel couple gb
10
Love place near the river
Pros:

Lovely area

Cons:

Nothing

2026-03-10 via Nuitee
L
Lyn couple gb
9
Definately worth another visit
Pros:

The location - the comfort of the bed, the clean linen, the shower experience.
Very good size room & bathroom

Cons:

NO HAIRDRYER!!!

2026-03-09 via Nuitee
H
Hazel couple gb
9
Pros:

Clean room & bathroom and friendly staff

Cons:

Untidy table to the left of reception gives bad impression. Windows in room 76 need attention

2026-03-08 via Nuitee
J
John Kennedy couple gb
8
2026-03-05 via Nuitee
P
Paul solo_traveller gb
8
2026-03-04 via Nuitee
M
Michael couple gb
1
Awful
Pros:

Lovely scenery

Cons:

Fire alarm went off 7 times!

2026-03-01 via Nuitee
S
Sara family_with_children gb
9
Alittle short stay for a birthday treat, comfy bed, tasty breakfast and would come again to St Ives.
Pros:

Lovely double room with tea & coffee, the bed was so comfy. my Son probably had a slight better view 🙄🙂. The next day which was my husbands birthday we had a very tasty breakfast couldn't fault it. Then we had a walk into St Ives and it was wonderful as the sun was shining seeing the swans on the river by the bridge. Hope to see you again, thank you.

Cons:

If we swapped rooms with our son 😃. Our TV wasn't working properly, so I adjusted to use the freeeview and it was better.

2026-03-01 via Nuitee
C
Connor couple gb
8
2026-02-26 via Nuitee
D
Derek couple gb
8
2026-02-26 via Nuitee
J
Janet couple gb
9
Enjoyable.
Pros:

Room and Staff. My wife is recovering from a Knee operation and is using crutches. Even though a second floor room would not have been a problem, were asked if we would prefer a ground floor room instead. Appreciated.

Cons:

Breakfast on second day, some items a little dry. Not many in hotel that day so difficult to judge quantities I know. But not a big problem, no harm done.

2026-02-25 via Nuitee
D
Derek couple gb
8
2026-02-25 via Nuitee
S
Stephen couple gb
4
2026-02-24 via Nuitee
S
SR-Schindler solo_traveller de
9
2026-02-24 via Nuitee
M
Mark Yeomans couple gb
9
Nice comfortable hotel in a great location and good value for money
Pros:

Room was clean and comfortable, nice sized TV, comfy bed and good sized hot shower. Stayed in a Double room, it was a good size with seating area and desk and chair all tastefully decorated.

Cons:

Our room was by the street into the town and windows could do with a bit of extra sound proofing. As was a bit noisy in the evening and first thing in the morning with groups of people walking in and out of town.

2026-02-23 via Nuitee