Dolphin Hotel St Ives

Very tired feel to the whole place. No air conditioning, which was a real pain, the room was baking.
Various minor niggles that didn’t really affect us that much, but if they’re symptomatic of the whole hotel then much more than the seemingly endless “renovations” needs to be done. Still no dining room, but this is obviously to the gain of various excellent establishments on the other side of the bridge!
Breakfast was average,at best, but at least was cheap.
The staff, on the other hand, were great; cheerful and happy and extremely helpful.

Ein bißchen in die Jahre gekommen, ohne alten Charme zu haben.

It felt a bit like the wild west with no Sherriff!
The bar was very rowdy, and had I had children, I would have left.
Fireworks went off unannounced just before midnight in the car park.
The subsequent skip fire that woke me up the second time as the emergency services attended.
Bring your own hairdryer!

Shower was not powerful

The bar was a bit overpriced, ordered Guinness which was from a can and warm. Also One of the pillow cases had big stains on, which was very noticeable so am surprised the cleaners left it on there.

No air conditioning , room very hot , too noisy with fan on

Room was quite hot. Although a fan was provided, maybe air con could be installed to help make the stay more comfortable

Under refurbishment , no warning, slope up to bathroom, tripped twice, tv did not work.
Reception not at desk.
V basic for cost paid

The bed was too soft and the water didn’t come out of the shower very well (not great for rinsing shampoo out of long hair).

From the first entrance into the building, building materials left everywhere, inside and outside of the building , the gardens left uncared for, lack of staff.
But more importantly my wife felt vulnerable and not safe in our room no. 2.
It is designed to be shared for larger families which we understand but the door that connects rooms 1&2 has terrible loose inappropriate screws attaching a terrible inappropriate door locks, even the locking clasps are fitted at a angle so the bolt does not fully enter the clasp. Screws are loose, one slight push and anyone can enter. The rooms themselves are clean and nicely decorated, water pressure is very low during showers. We are not usually people who complain but if I hadn’t had some alcohol last night and only stayed 1 night I probably would have driven home.
The breakfast was not brilliantly fresh obviously sat for a while, it’s such a shame as on the river is a great location. Just one other small but very obvious thing, get yourselves a window cleaner.

The breakfast wasn't great. Could be so much better with better equipment. I wanted porridge and needed a sachet of porridgeto be made in the kitchen. Due to shortage of staff, it took far longer than it needed to be.
It's also a little complicated getting to the bar from the reception. Clearer signage is needed.

Hotel bar lack of choice of beer and kitchen could of been open for meals not just for breakfast

Nothing really