Holiday Inn Express - Springfield Downtown by IHG

Hotels
•
Holiday Inn Express
8.6 (1214 reviews)
145 State Street , Springfield , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Dirty areas
Parking issues

Categories

Cleanliness
7.6
Dirty premises and dusty areas were mentioned in the reviews.
Service
9.1
Very pleasant staff noted in several reviews, contributing to positive sentiment.
Location
9.1
Proximity to the MGM casino and hockey arena were frequently highlighted.
Room Quality
8.6
Rooms described as comfortable and spacious.
Amenities
8.1
Breakfast and room utilities were appreciated, although some parking issues noted.
Value for Money
8.6
Good value for the price, especially with proximity to the casino.
Food and Beverage
9.1
Breakfast was consistently rated as great by guests.
Overall Experience
8.6
General enjoyment of the stay, with a stress on comfort and positive interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:57

Property Description

Convenient Location
Located just 3.4 km from The Big E and with easy access to Wintonbury Hills Golf Course, Holiday Inn Express - Springfield Downtown is the ideal choice for travelers looking to explore Springfield.

Modern Amenities
Enjoy the convenience of a shared lounge, a 24-hour front desk, and a business center during your stay at this 3-star hotel. Need a quick bite or a refreshing drink? Head over to the on-site snack bar.

Nearby Attractions
With Comcast Theatre and Amherst College within a short drive, there's no shortage of entertainment options. Plus, being only 23 km from Bradley International Airport, your journey to and from the hotel is a breeze.

Ready to experience comfort and convenience in Springfield? Book your stay at Holiday Inn Express - Springfield Downtown today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1214 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 8.6
K
Kate • family_with_children • us
8
Pros:

Breakfast was very basic, everything else was great! Nice place, nice fews, great location. Parking was a bit of a walk, but it was free, which was nice!

2026-07-18 • via Nuitee
S
Steven • solo_traveller • gb
10
2026-07-07 • via Nuitee
S
Steven • solo_traveller • gb
10
2026-07-07 • via Nuitee
A
andrew • solo_traveller • gb
9
Pros:

Large rooms
Good Breakfast

Cons:

Limited at site parking, but free parking within 5 minites iwalk is provided

2026-07-02 • via Nuitee
L
LIN • family_with_children • us
10
Cons:

The food are too sweet.

2026-06-30 • via Nuitee
A
Arleen • solo_traveller • us
9
Pros:

Great staff helpful and friendly. Breakfast good.

Cons:

Only that the breakfast potatoes too spicy.

2026-06-26 • via Nuitee
F
Faso • solo_traveller • us
7
2026-06-25 • via Nuitee
I
Issam • solo_traveller • us
7
Comfortable, clean and convenient
Pros:

Easy access and clean

Cons:

N/A

2026-06-25 • via Nuitee
M
Maria • family_with_children • us
10
Excellent
Pros:

Everything

Cons:

Just the area ita locatied

2026-06-22 • via Nuitee
A
Andrew • couple • us
9
2026-06-19 • via Nuitee
M
Mindy • couple • us
10
2026-06-13 • via Nuitee
K
Krysten • couple • us
8
Pros:

The women responsible for keeping the breakfast area so clean was wonderful. She did such a great job.

2026-06-12 • via Nuitee
B
Brendan • solo_traveller • us
10
It was comfortable and relaxing
Pros:

It was close to everything

Cons:

N/A

2026-06-11 • via Nuitee
J
Jesus • family_with_children • gt
7
Convenient for quick stays.
Pros:

It was clean and neat.

Cons:

Its location (it looks better in the pictures), and that we weren’t given free drinking water as in other hotels.

2026-06-10 • via Nuitee
S
Stephanie • solo_traveller • us
9
Pros:

Breakfast was great, room was clean, location convenient and staff was kind and professional

Cons:

The lack of on site parking was tough, as I was here for a sporting event and needed to save my legs and having to walk to the parking garage wasn’t ideal. The hotel did a great job of managing it, though, with parking vouchers at least!

2026-06-09 • via Nuitee
M
Melyssa • family_with_children • ca
9
2026-06-09 • via Nuitee
U
Urban • couple • us
10
Pros:

Great staff and great rooms! It was a pleasure staying there! Will do again soon!

2026-06-05 • via Nuitee
V
Verba • couple • us
10
Excellent
Pros:

Clean, comfortable bed, good breakfast

Cons:

None

2026-06-01 • via Nuitee
Y
Yi Hai • couple • us
10
Pros:

停車場不夠多

2026-05-28 • via Nuitee
S
Stamey • solo_traveller • us
10
Pros:

Everything

2026-05-25 • via Nuitee