Villa Phathana

Hotels
Independent
7.6 (51 reviews)
Ounheuane Rd, Luang Prabang, 0600 , Luang Prabang , LA

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Good treatment
Convenient location
Cons:
Issues with cleanliness
Language barriers
Inadequate service

Categories

Cleanliness
6
While some guests appreciated the cleanliness, others mentioned issues with lack of cleanliness.
Service
6.5
Service was highlighted positively by some guests for being good, but others experienced language barriers and inadequate service.
Location
7.5
The hotel's location was generally praised for being convenient, despite some complaints about language barriers.
Room Quality
6.5
Rooms were described as comfortable by some guests, but others noted maintenance issues and lack of cleanliness.
Amenities
6
Guests had mixed opinions on amenities, with some mentioning the lack of cleanliness and maintenance.
Value for Money
6
Some guests felt the hotel was overpriced given the issues with cleanliness and service.
Food and Beverage
6
Reviews on food and beverage were mixed, with some guests mentioning issues with cleanliness and quality.
Overall Experience
6
Guests had varied experiences, with some enjoying the treatment and location, but many others dissatisfied with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-20 23:22

Property Description

Luxurious Amenities
Indulge in the sauna and take a scenic bike ride with our rental bicycles. Enjoy free Wi-Fi and attentive concierge services during your stay.

Delicious Dining Options
Savor a delectable meal at the on-site restaurant or unwind with a drink at the bar/lounge. Wake up to a complimentary English breakfast each morning.

Convenient Location
Explore nearby attractions like the Night Market and Royal Palace with ease. Stay connected with complimentary Wi-Fi and make use of services like dry cleaning and a 24-hour front desk.

Book your stay at Villa Phathana today to experience luxury and convenience in Luang Prabang.

Important information:

Be sure to enjoy recreational amenities including a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 51 reviews
Cleanliness: 6
Service: 6.5
Location: 7.5
Room Quality: 6.5
Amenities: 6
Value for Money: 6
Food and Beverage: 6
Overall Experience: 6
K
khamsavanh family
10
Pros:

Tout

2025-05-29 via Nuitee
H
Hans Ole
8
Pros:

Det er et fint sted med god behandling, men der mangler noget rengøring og så er der et stort sprogproblem.

2025-04-12 via Nuitee
M
MARIA partner
6
Pros:

The man who should be at thw reception is not there a lot of times. Sometimes a girl is there who cannot speak english at all. They also lock the doors for reception at night & opens around 6:3] am

2024-10-22 via Nuitee
L
lena
2
Pros:

This property was so old, the toilet seat did not match the toilet bowl, it was uneven, I felt like I was going to fall off the toilet every time I use it. The shower was horrible! The shower head was rusted and the tiles were rotten, smell mold throughout our stay! The towels that were given to us were so dry and hard and raggedy and ripped, my foot towels at home was better than the ones they gave us to use! The toilet paper was like they dried it out after it was wet and gave to us to use. Oh and in our second night, the lights in the whole building went out for like 30-40 minutes while I was in the shower and no one checked on us to see how we were doing or didn’t even tell us why the power went out! This hotel was run by one person, he was the receptionist, the bell boy, the waiter, you name it he does it all by himself. The only best thing about this hotel is the location. It was centralized and where we wanted to be. I wanted to check out the minute I saw the room he put us in but I stayed it out because it was centralized and we would go to the room just to sleep anyways but I would not recommend this hotel to anyone that wants a nice clean bathroom, decent smell in their room because our room smell like mold and damp the whole stay!

2024-09-15 via Nuitee
B
Brian
4
Pros:

The A/C does not work very well. The staff came into the room while we were gone and turned the A/C off so we returned to a hot room that took about 3 hours to cool back down. Use their van to get to the train station and the driver tried to stop outside the gate and make us carry our bags a couple of blocks up hill and up the steps when he could of drove to the drop off area in front of the train station. Just a feeling of being overly cheap and not much on customer service

2024-09-07 via Nuitee
I
Ignacy partner
8
Pros:

Nice, clean and friendly. Excellent location. Interesting architecture.

2024-01-10 via Nuitee
B
Bounsou
6
Pros:

Location

2023-11-19 via Nuitee
J
Jaesung friends
6
Pros:

조용하지만 건물이 오래되고, 깨끗한 느낌이 들지 않았어요. 근처에 야시장과 카페, 마사지 샵들이 많이 있고, 강가쪽에 식당과 카페들쪽에 걷기엔 좋은데 너무 덥거나 비가오면 다니기 힘듭니다.

2023-10-14 via Nuitee
K
Kim Yin friends
6
Pros:

Interior & rooms are of olden design. Rooms are clean.
Service are satisfied. Sitting at the corridor drinking and chitchatting is good. Outside is the night market and walking distance to the riverside restaurants too👍. Very convenient

2023-08-29 via Nuitee
N
NORIKA
6
Pros:

4か所から雨漏りがして、バケツやタオルで対応しました。
どこで雨漏りがするか把握していないと、荷物が濡れてしまします。
室内はこうでしたが、スタッフはとてもフレンドリーで優しく、また利用したいと思います。
ナイトマーケットが歩いて数秒なので、毎日でも見に行けます。

2023-08-10 via Nuitee
T
tatta
8
Mitt i Luang Prabang
Pros:

Nära Mekingfloden och " mitt i smeten" i Luang Prabang ligger detta hotell. Enkla men funktionella rum, lugnt trots att det är mitt stan. Bra frukost och en vänlig attityd.

2023-03-22 via Nuitee
M
Mark Alexander friends
6
Pros:

Good location, Not good, Very old

2023-03-08 via Nuitee
M
MANEERAT
8
Pros:

อยู่ในเมือง ติดกับตลาดมืด ทางขึ้นพระธาตุพูสี เดินเที่ยวได้ง่าย ห้องพักสะอาด อาหารเช้าไม่อร่อย

2023-03-01 via Nuitee
G
Glen Adrian partner
8
Pros:

Old line Asian hotel with beautiful exotic wood floors in our room. WiFi was a weak point, as it was very frustratingly inconsistent. Perfect location by the night market. Friendly, helpful manager.

2023-01-26 via Nuitee
L
Lily family
8
Pros:

The location is perfectly close to everything

2023-01-18 via Nuitee
T
Timothy family
10
Pros:

Great family running the hotel
Perfect location
Great experience

2023-01-16 via Nuitee
S
Saul family
10
Pros:

Very convenient location and excellent staffing.

2022-12-29 via Nuitee
V
Verified traveler
10
Pros:

Good friendly people clean close to everything

2022-09-04 via Nuitee
M
Michael
10
Pros:

Good friendly people clean close to everything

2022-09-04 via Nuitee
E
Elias
10
Pros:

This place is excellent, clean, nice rooms, location is perfect in the heart of everything and walking street is 30 meters away and all the shops and centre is only minutes away. The host is perfect and he went well beyond the call of duty. The host is the best host I’ve ever encountered so friendly obliging. Perfect and great hotel. Highly recommended

2022-08-07 via Nuitee