Ueda Tokyu REI Hotel

Hotels
7.8 (1037 reviews)
Tenjin 4-24-1 , Ueda , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Cons:
Small rooms
High price for some services

Categories

Cleanliness
7.95
Several reviews described the hotel as clean and well-maintained.
Service
8.75
Many guests praised the staff for their helpfulness and friendly demeanor.
Location
8.45
Multiple reviews highlighted the convenient location near transportation and local attractions.
Room Quality
6.95
There were mixed reviews about room size, with some finding them small.
Amenities
7.45
Some amenities received positive feedback, but there were requests for improvements.
Value for Money
7.45
Some guests felt the price was high compared to room size and amenities.
Food and Beverage
7.95
Breakfast received positive feedback from several guests.
Overall Experience
7.45
Overall sentiment was mostly positive, with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:18

Property Description

Convenient Location in Ueda
Located in the heart of Ueda, Ueda Tokyu REI Hotel offers easy access to nearby attractions such as Honmachi Machiyakan and Suzaka City Zoo. Perfect for exploring the city and its surroundings.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms equipped with free WiFi, a flat-screen TV, and a private bathroom. The hotel ensures a cozy stay with complimentary bed linen and towels provided in every room.

Multilingual Support and Nearby Attractions
Enjoy a hassle-free stay with English and Japanese spoken at the reception. Explore popular landmarks like Zenkoji Temple and The Japan Ukiyo-e Museum, all within a short distance from the hotel.

Book your stay at Ueda Tokyu REI Hotel for a memorable experience in Ueda!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 1037 reviews
Cleanliness: 7.95
Service: 8.75
Location: 8.45
Room Quality: 6.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
G
Girish • solo_traveller • sg
10
2026-05-07 • via Nuitee
T
toru • family_with_children • jp
9
快適でした。
Pros:

駅に近く、食事もおいしかった。温泉やサウナは、旅行で歩き疲れていたのを直すのに、とても良かったと思います。
他に旅行に行く際にも、これからはこのホテルを選ぼうと思います。

Cons:

特に感じませんでした。

2026-05-06 • via Nuitee
H
hirakata • solo_traveller • jp
1
2026-05-04 • via Nuitee
神林 • couple • jp
8
2026-05-04 • via Nuitee
L
Leen • couple • nl
5
Smal maar goed bed in een te kleine kamer.
Cons:

Een keer ontbijt genomen; zeer beperkte keuze, kwalitatief onvoldoende, matige accommodatie.

2026-04-29 • via Nuitee
近藤 • solo_traveller • jp
8
2026-04-27 • via Nuitee
D
Daisuke • family_with_children • jp
10
快適
Pros:

とても綺麗で快適でした。駅前なのでちょっとした買い出しも便利。

Cons:

特になし

2026-04-25 • via Nuitee
一雄 • solo_traveller • jp
8
普通に快適
Pros:

バスタブが大きく足を伸ばして入れる

Cons:

隣の部屋の声が漏れてくる

2026-04-24 • via Nuitee
E
Erina • couple • jp
7
2026-04-21 • via Nuitee
R
R itsuko • couple • jp
8
2026-04-21 • via Nuitee
K
Kyohei • couple • jp
4
2026-04-20 • via Nuitee
T
Tomoaki • solo_traveller • jp
8
とても満足できる宿泊ができた
Pros:

スタッフさんの対応はとても丁寧で良かった
お部屋も綺麗で利用しやすかった
朝食もとても良かった
また利用したい

Cons:

部屋に電源ポートだけでなく、USBポートもあるともっと良いと思う

2026-04-19 • via Nuitee
笹平 • solo_traveller • th
8
Pros:

駅近く

Cons:

無し

2026-04-14 • via Nuitee
T
taku • couple • jp
7
2026-04-13 • via Nuitee
J
Janice Po Po • couple • sg
8
Great
Pros:

It's clean and well maintained. Food was great!! Onsen was great. It's great value for money. Shuttle bus device was provided

Cons:

None

2026-04-06 • via Nuitee
T
Tiina • couple • fi
8
Pros:

Lähellä juna-asemaa ja tilava huone.

2026-04-04 • via Nuitee
K
KOUSHIROU • couple • jp
8
2026-04-03 • via Nuitee
D
Doris • family_with_children • hk
7
Pros:

Location. Friendly and helpful staff. Good breakfast.

Cons:

Nothing

2026-04-02 • via Nuitee
C
Chijiwa • family_with_children • jp
4
写真よりも古いけど値段相応かなぁという感じです。可もなく不可もなくという感じでした。
Pros:

駅からすぐのところにあったこと、今回は行かなかったのですが施設内に東急百貨店の支店と老舗の蕎麦屋がありました。ホテルのサイトに蕎麦屋のことは何も記載がなかったので行ってから知ったのですが意外とホテル近辺で美味しい蕎麦屋がないので知ってれば行きたかったです。残念です。

Cons:

空調が良くないのか、室内が非常に暑く、空調設定パネルを操作しても動いている感じはしませんでした。当日は暑かったので窓を開けて寝ました。
また、朝食付きをとっていたのですがチェックインの時朝食についての説明がなかったので残念でした。

2026-03-29 • via Nuitee
V
Viengkham • couple • au
8
Good
Pros:

Walking distance from Ueda station

Cons:

Staff not speaking English ( evening shift )

2026-03-25 • via Nuitee