Hilton Garden Inn Houston-Baytown

Hotels
•
Hilton Garden Inn
9.1 (479 reviews)
4910 E Chase Street , Baytown , us
+1 281-838-8208

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and welcoming
Good location
Friendly staff
Cons:
Customer service issues
Room comfort concerns
High additional charges for late checkout

Categories

Cleanliness
8.61
Overall cleanliness was noted positively in several reviews, but there were issues mentioned regarding room quality.
Service
9.08
Mixed experiences with service; staff were friendly in some cases, but there were complaints about check-in and checkout procedures.
Location
9.62
Consistently mentioned as a strong point due to its good proximity to major roads and attractions.
Room Quality
8.57
Issues were reported regarding mattress quality; improvements suggested for comfort.
Amenities
9.6
Facilities were appreciated; overall considered nice and clean.
Value for Money
8.56
Some reviews noted that the hotel was considered a bit pricey for the experience.
Food and Beverage
9.61
Positive remarks about breakfast and food quality.
Overall Experience
9.18
The overall sentiment indicated satisfaction, despite some notable service and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:56

Property Description

Outdoor Swimming Pool & Fitness Center
Enjoy a refreshing dip in the outdoor swimming pool or break a sweat at the fitness center during your stay at Hilton Garden Inn Houston-Baytown.

Convenient Amenities
Benefit from free WiFi, room service, and a 24-hour front desk at this 3-star hotel. The business center and on-site ATM machine add to the convenience.

Nearby Attractions
Explore nearby attractions such as BBVA Stadium, Minute Maid Park, and Wortham Center, all just a short distance away from the hotel.

Book now to experience a comfortable stay with excellent amenities at Hilton Garden Inn Houston-Baytown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

9.1
Based on 479 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.62
Room Quality: 8.57
Amenities: 9.6
Value for Money: 8.56
Food and Beverage: 9.61
Overall Experience: 9.18
R
Ramona • couple • us
10
2026-08-05 • via Nuitee
R
Robbie • family_with_children • us
10
Pros:

Soap - front desk went above and beyond to accommodate us in every way!

2026-08-03 • via Nuitee
K
Kiran • solo_traveller • in
10
2026-08-03 • via Nuitee
J
Jim • couple • us
10
Pros:

Clean and very friendly associates

2026-07-20 • via Nuitee
I
Isaac • solo_traveller • us
10
2026-07-16 • via Nuitee
M
Mar • couple • us
10
Great stay! Loved the location.
Pros:

Clean and location

Cons:

No free continental breakfast

2026-07-11 • via Nuitee
R
Robert • solo_traveller • us
5
2026-07-10 • via Nuitee
A
Alexandria • couple • us
8
2026-07-05 • via Nuitee
D
Dora • couple • us
8
2026-07-03 • via Nuitee
C
Cornelia • couple • us
8
Good
Pros:

Very nice place

Cons:

Bed was uncomfortable

2026-06-29 • via Nuitee
A
Amhet • couple • us
1
2026-06-21 • via Nuitee
N
Natalia • family_with_children • us
9
Will return soon
Pros:

My family and I always stay at this hotel. It’s located near a lot. The rooms are nicely sized. The staff has always been so helpful and nice on each experience.

Cons:

The weather didn’t allow us to visit the pool

2026-06-21 • via Nuitee
F
FLETCHER • solo_traveller • us
9
A conveniently located stay with accommodating staff members.
Pros:

The property was conveniently located off the interstate and the staff were accommodating to my needs.

Cons:

It was warm in the corridors and one elevator was broke during my stay.

2026-06-17 • via Nuitee
C
Cruiser78157 • Family
6
Pool
Pros:

The pool was closed all morning on a Saturday It was "shocked" at 11am.

2026-06-14 • via Tripadvisor
M
Michael J. • solo_traveller • us
10
Pros:

NA

Cons:

Na

2026-06-08 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-06-05 • via Nuitee
J
Jonathon • extended_group • us
10
2026-05-30 • via Nuitee
R
Rachel • solo_traveller • us
1
I wasn’t able to stay they couldn’t find my reservation and I couldn’t get a room that night.
2026-05-26 • via Nuitee
J
johnson • couple • us
1
2026-05-21 • via Nuitee
S
Sara • solo_traveller • us
8
2026-05-19 • via Nuitee