Zaki Hotel Apartment

Hotels
Independent
8.4 (21 reviews)
Al Sharqiyah Region, Sur, Ash Sharqiyah South, 411 , Sur , OM

Children allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
ATM/banking
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Good restaurant
Cons:
No towels provided

Categories

Cleanliness
7.03
No towels provided, indicating potential cleanliness issues.
Service
9
Standard quality for this hotel tier.
Location
9.04
Standard quality for this hotel tier.
Room Quality
8.39
Standard quality for this hotel tier.
Amenities
8.42
Standard quality for this hotel tier.
Value for Money
8.38
Standard quality for this hotel tier.
Food and Beverage
8.53
The restaurant was good.
Overall Experience
8.4
Overall experience aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:00

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and concierge services during your stay. For meals, indulge in delectable international cuisine at Zaki Restaurant, or opt for the coffee shop/cafe and room service.

Featured Amenities: Benefit from complimentary newspapers, dry cleaning/laundry services, and a 24-hour front desk. Take advantage of the roundtrip airport shuttle and free self-parking.

Comfortable Accommodations: Unwind in one of the 30 uniquely decorated guestrooms with kitchen facilities. Relax on premium bedding and stay connected with free Wi-Fi and entertainment on the 32-inch flat-screen TV.

Immerse yourself in comfort and convenience at Zaki Hotel Apartment, perfectly situated in Sur for a memorable stay.

Important information:

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Noise policy

    Noise-free rooms not guaranteed

  • Smoking

    No smoking

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

8.4
Based on 21 reviews
Cleanliness: 7.03
Service: 9
Location: 9.04
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.53
Overall Experience: 8.4
T
Tony
6
Pros:

no towels, basic. But the restaurant was good.

2025-09-18 via Nuitee
W
Wouter
10
Great location in Sur with good value
Pros:

Great spot with big room good water pressure and breakfast. Rightnon the main intersection of Sur. Also gas station next door was convenient. Check in andnout was smooth

2025-01-25 via Nuitee
M
Miroslav
10
Zaki Hotel Sur
Pros:

I believe that the hotel meets its 2-star category

2025-01-25 via Nuitee
T
tomas
8
Sur oman
Pros:

El alojamiento genial.
Superó mis expectativas.
La habitación enorme,muy cómoda y el baño tambiem enorme.
Facil de llegar.
Caminando al mercado en 10 minutos
Restaurante al lado bastante buena la comida y la atencion.

2025-01-18 via Nuitee
M
Martin
6
Pros:

Decent accommodation in Sur. It’s a mixed bag—some parts of the hotel are very nice and modern, while others, including our room, are outdated. We stayed in a whole apartment, which was very spacious—far more than we needed for an overnight stay. The staff was nice and helpful, and while the breakfast was somewhat limited, it was good enough to start the day.

2025-01-06 via Nuitee
D
Dennis friends
10
Pros:

Nettes und hilfreiches Personal, Nähe zum Strand und gute Lage Nähe der Altstadt.

2025-01-02 via Nuitee
V
Verified traveler
8
Pros:

It's at a convenient location. Initial room allotted had a bad smell and cockroaches running around. We complained and they changed to a good room promptly.
Room was nice and spacious and very clean even though the corridors weren't that great.

2024-12-08 via Nuitee
S
Sonia
10
Clean, big rooms, great location
Pros:

Great location, big rooms and clean Overall terrific. You can hear road noise though.

2024-11-18 via Nuitee
M
Maher
4
:(((
Pros:

We had a pleasant stay at the hotel, but the amenities were very basic. The decor is stuck in the 1970s, and the TVs don’t work. The breakfast was very poor in quality. However, the location is convenient for visiting Sur and the surrounding areas, and the staff is friendly and attentive. Overall, the hotel deserves a maximum of 1 star.

2024-11-02 via Nuitee
A
Alberto partner
8
Pros:

Camera grande. Servizio cortese ma niente di più del servizio reception. Posizione buona. Ristorante annesso alla struttura non proprio buono.

2019-01-03 via Nuitee
V
Verified traveler
6
Pros:

The quality of the finishing of the property is average. The furniture is quite basic.

2018-12-31 via Nuitee
V
Viktoria
10
Sehr gutes Hotel in Innenstadt
Pros:

Sehr gutes Hotel in der Innenstadt. Das Apartment war sehr geräumig, auch die Ausstattung inkusive Einmalzahnbürstel. Klimaanlage hat auch einwandfrei funktioniert, die Küche ist gut ausgestattet, hat jedoch keinen Herd.

2018-11-21 via Nuitee
M
Michael
8
Clean hotel, friendly staff
Pros:

Clean hotel, friendly staff

2018-11-08 via Nuitee
S
Sarah
10
Nice, clean hotel. Ideal for families
Pros:

Stayed for 2 nights whilst vsisitng Wadi Shab. Rates were very reasonable, room were a good size and there is a lovely coffee shop downstairs. Would highly recommend if you are in the area.

2018-04-07 via Nuitee
C
carlo
8
Buona soluzione
Pros:

Buona soluzione a sur,monolocale quasi nuovo e confortevole,colazione discreta
Vicino a ristorante e caffe bakery

2018-02-06 via Nuitee
V
Verified traveler
10
Nice hotel in Sur
Pros:

Friendly staff and great restaurant

2018-01-25 via Nuitee
V
Verified traveler
6
nettes Apartment in Ser
Pros:

alles war sehr angenehm, schöne Lobby und nette Apartments. 2 Nachteile: Wohnzimer sehr nuechtern und vor allem kein Tageslicht; die Betten sehr bequem aber SEHR schmal.

2018-01-12 via Nuitee
E
Enrico
10
Sur in famiglia
Pros:

Esperienza molto positiva eravamo due adulti e due bambini e ci hanno dato due camere matrimoniali ciascuna con grande bagno e salottino a comune. veramente molto confortevole e pulito

2018-01-03 via Nuitee
C
CHERIFA
10
hotel tres pratique
Pros:

bon hôtel, personnel au top, très bien situé, propre je conseille fortement

2017-12-15 via Nuitee
J
Joshua
8
Loved my stay here. Clean as a whistle
Pros:

Great place to stay with family as well as alone. If cooking in room needed to ask for stuff but was provided immediately. Excellent house keeping service even late at night. Good breakfast. The attached restaurant food was excellent and very busy. Reception staff were cooperative. Will surely recommend to friends and family.

2017-11-27 via Nuitee