The Klagan @ Riverson Hotel

Hotels
7.8 (106 reviews)
Block B 3rd Level, Lorong Riverson @ Sembulan, Off Jalan Coastal , Kota Kinabalu , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location nearby
Children enjoy the pool
Cons:
Cleanliness issues
No free parking
Dusty room
Noise from reception

Categories

Cleanliness
6.05
Multiple complaints about cleanliness in the room and toilet.
Service
8.55
Service was acceptable, but noise from reception affected experience.
Location
9.05
Location nearby is a positive aspect mentioned.
Room Quality
7.05
Room mentioned as dusty and near the reception.
Amenities
7.55
Pool enjoyed by children, but parking cost is high.
Value for Money
7.55
Parking charges noted, impacting value perception.
Food and Beverage
8.55
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
8.05
Mixed feelings with pros and significant cons noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:17

Property Description

Convenient Location
Located in the heart of Kota Kinabalu, near popular attractions like Filipino Market Sabah and Sabah State Museum & Heritage Village.

Modern Amenities
Enjoy air conditioning, flat-screen TVs, and free WiFi in every unit. Some rooms even offer balconies with city views.

Relaxation and Convenience
Take a dip in the year-round outdoor pool, benefit from the 24-hour front desk, and unwind in the comfort of your well-equipped room.

To experience comfort and convenience in Kota Kinabalu, book your stay at The Klagan @ Riverson Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 106 reviews
Cleanliness: 6.05
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 7.55
Food and Beverage: 8.55
Overall Experience: 8.05
R
rty • solo_traveller • my
8
2 night stay
Pros:

Convenient stay for us who like using plate to eat because they prepare it in the cabinet. Other than that, the hotel prepare 3 different size of towel to use and it actually helps a lot.

Cons:

If you are a light sleeper, u will be disturb with the vehicles sound and also the noise of people talking outside. Also, you have to spend more money for the parking if you are driving. They don't prepare a parking for the stayer.

2026-07-06 • via Nuitee
N
NORMALATY • couple • bn
8
2026-07-04 • via Nuitee
R
Rixdyvz • solo_traveller • my
8
2026-07-03 • via Nuitee
E
E • couple • my
8
Pros:

My stay here was excellent and very well located. Loved the nice view from the room window. The best part is its convenience like Imago Mall is just a 3–5 minute walk away, while laundry service, Orange convenience store, and 7-Eleven are all within less than 3 minutes walk. Everything you need is right nearby, perfect for shopping, meals, and daily needs. Highly recommended...

2026-06-30 • via Nuitee
A
Ahmed Shahanuddin • couple • my
6
2026-06-29 • via Nuitee
H
Hudayana • couple • my
8
2026-06-17 • via Nuitee
J
Jessica • solo_traveller • gb
10
Great for an airport stay
Pros:

Very close to the airport with food places nearby really open 24/7. Lovely friendly staff and big clean, comfy room

2026-05-25 • via Nuitee
S
sei yee • couple • my
9
2026-05-22 • via Nuitee
M
MOHAMMAD REDUAN • solo_traveller • bn
10
Pros:

The room is very comfy to stay.. Plus the hotel is near to Imago.. about 3mins by walk.. Theres 24hr restaurant near by.. and the laundry also..

2026-05-19 • via Nuitee
A
Alvernia • family_with_children • my
7
2026-05-03 • via Nuitee
J
Jumili • solo_traveller • my
8
2026-04-12 • via Nuitee
L
Lim • family_with_children • bn
8
Pros:

Good value for money

Cons:

None

2026-03-24 • via Nuitee
L
Lim • family_with_children • bn
8
Pros:

Easy access and parking people with wheelchair

Cons:

None

2026-03-24 • via Nuitee
L
Lim • family_with_children • bn
8
Pros:

Near to Imago, easy parking

Cons:

None

2026-03-24 • via Nuitee
S
Syuhada • family_with_children • my
5
2026-03-08 • via Nuitee
S
Syuhada • family_with_children • my
5
2026-03-08 • via Nuitee
D
Dg Rohana • family_with_children • my
8
2026-01-30 • via Nuitee
R
Raudhatun • solo_traveller • bn
8
2026-01-24 • via Nuitee
R
Raudhatun • extended_group • bn
8
2026-01-24 • via Nuitee
N
Norafni • family_with_children • bn
10
Pros:

The roooms is clean, neat and very comfortable 💕

Cons:

Nothing

2026-01-19 • via Nuitee